Clients not downloading Software Updates RRS feed

  • Question

  • Hi,

    We are getting reports of a number of clients at one of our sites not being able to download the updates available in their Software Updates notification.  In the CAS.log on one of the client failing we are seeing alot of Hash mismatch errors, see lines from the CAS.log:

    There are 0 files in the directory compared to 1 expected files
    Hash does not match expected <Content ContentId="f9b10375-898c-4d12-8722-b2f7f6e81521" Version="1"><FileContent Name="WindowsXP-WindowsMedia-KB973540-x86-ENU.exe" Hash="BEA728BEC09879F6B924A6B3D781AF1E77C6F5B4" HashAlgorithm="SHA1" Size="10020752"/></Content>
    , actual
    Hash matching failed.
    CContentAccessService::NotifyDownloadError 0x80091007
    Download failed for content f9b10375-898c-4d12-8722-b2f7f6e81521.1 under context System, error 0x80091007
    Download failed for download request {4406114D-DD94-4B29-B606-81EB9B18A3AF}

    We have refreshed the distribution points and machine policies, ran sql scripts to change the pkgstatus and source version and also deleted the updates from the DP in question and re-pushed.

    This issue cam on the back of the WSUS server sync failing but this has now been fixed.

    Has anyone seen similar situation?


    • Moved by Lawrence Garvin Thursday, August 20, 2009 9:04 PM Moved to more appropriate forum (From:WSUS)
    Wednesday, August 19, 2009 9:52 PM


All replies

  • Hello Rodney,

    It may be worth checking out this post, as the problem is the same:

    It does look like you have attempted the suggested solutions to resolve it, but have a look at the information posted by the MS dev.


    • Marked as answer by Yog Li Monday, August 31, 2009 11:24 AM
    Monday, August 24, 2009 2:37 AM
  • Hi Rodney,

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as "Answered" as the previous steps should be helpful for many similar scenarios.

    In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.


    Yog Li - MSFT
    Monday, August 31, 2009 11:24 AM