locked
Remote Desktop crashes when vorbis.acm is present (Win 8.1 x64) RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    2
    Sign in to vote

    When connected to a remote system and that system plays audio, the remote desktop client crashes (modern ui and desktop clients), when vorbis.acm is present in C:\Windows\System32.

    In my case the vorbis codec is being installed and is required by FL Studio.

    I am running Windows 8.1 Pro x64. The problem goes away if I rename the file (there is also a vorbis.acm in SysWOW64, but that does not cause any problems).

    Below is what shows in event viewer.

    Faulting application name: wwahost.exe, version: 6.3.9600.17031, time stamp: 0x53085927
Faulting module name: vorbis.acm, version: 0.0.3.6, time stamp: 0x50a51541
Exception code: 0xc0000005
Fault offset: 0x0000000000001f4f
Faulting process id: 0x1d6c
Faulting application start time: 0x01cfc77d9b5e536a
Faulting application path: C:\Windows\system32\wwahost.exe
Faulting module path: C:\Windows\system32\vorbis.acm
Report Id: 588335b4-3371-11e4-827b-88532e998800
Faulting package full name: Microsoft.RemoteDesktop_6.3.9600.16419_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: Microsoft.RemoteDesktopClient

    Wednesday, September 3, 2014 4:38 PM

Answers

  • Question
    Sign in to vote
    7
    Sign in to vote

    Hi,

    It seems that vorbis.acm is not compatible with mstsc in 64-bit machines. The workaround is disable the Audio in the mstsc setting when remote.

    However, if Audio is necessary when remoting, I would like to suggest you consult Image-Line support.

    http://www.image-line.com/documents/support.html

    Thanks.

    Jeremy Wu

    TechNet Community Support

    Thursday, September 4, 2014 12:24 PM

All replies

  • Question
    Sign in to vote
    7
    Sign in to vote

    Hi,

    It seems that vorbis.acm is not compatible with mstsc in 64-bit machines. The workaround is disable the Audio in the mstsc setting when remote.

    However, if Audio is necessary when remoting, I would like to suggest you consult Image-Line support.

    http://www.image-line.com/documents/support.html

    Thanks.

    Jeremy Wu

    TechNet Community Support

    Thursday, September 4, 2014 12:24 PM
  • Question
    Sign in to vote
    1
    Sign in to vote
    Rename your c:\Windows\System 32\vorbis.acm to another name, for example, to vorbis2.acm
    Sunday, June 12, 2016 10:31 PM