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VMM 2012 R2 Console install hangs RRS feed

  • Question

  • When I try to install the VMM 2012 R2 Console on my machine it runs through all the setup steps until it get to the point where it is trying to install and just sits there with the green bar cycling forever.  I tried this on my machine with Windows 7.  After trying several things I wiped my machine and put Windows 8.1 on it.  Tried to install the VMM 2012 R2 Console and I get the same exact problem.  One coworker has the same issue on his Windows 7 workstation.  Another coworker installed the console just fine on his Windows 7 workstation.
    Friday, November 1, 2013 5:34 PM

Answers

  • I solved the problem by upgrading Visual C++ 2010 redist.

    Had an old version of "vcredist" installed on my machine (version 10.0.30319). Did the upgrade of "vcredist" with the installation files from the VMM 2012 R2 media (\Prerequisites\VCRedist) and after a reboot i managed to install the console.

    • Proposed as answer by AndersP Thursday, November 14, 2013 10:38 AM
    • Marked as answer by JeromyB Thursday, November 14, 2013 4:25 PM
    Thursday, November 14, 2013 10:36 AM

All replies

  • Same behaviour here. Anyone have a fix for this?

    Thanks

    Friday, November 1, 2013 8:52 PM
  • Same problem here. Trying to install the 2012 R2 console on my Windows 8.

    • Proposed as answer by 3102002895574 Friday, December 4, 2015 3:25 PM
    Wednesday, November 13, 2013 3:33 PM
  • I solved the problem by upgrading Visual C++ 2010 redist.

    Had an old version of "vcredist" installed on my machine (version 10.0.30319). Did the upgrade of "vcredist" with the installation files from the VMM 2012 R2 media (\Prerequisites\VCRedist) and after a reboot i managed to install the console.

    • Proposed as answer by AndersP Thursday, November 14, 2013 10:38 AM
    • Marked as answer by JeromyB Thursday, November 14, 2013 4:25 PM
    Thursday, November 14, 2013 10:36 AM
  • That worked for me.  I did a repair.  The log files showed all prerequisites as ok before, but clearly that is not the case.

    Thanks!

    Thursday, November 14, 2013 4:27 PM
  • Has anyone found another solution then the repair?  I have tried that, rebooted, and tried the installation again of VMM 2012 R2 and it just hangs "installing VMM" and never completes.  I was having this same issue on both my laptop and desktop.  The repair solution did work on my laptop, but not desktop.

    Thanks!

    Friday, November 22, 2013 4:43 PM
  • I had the same problem on a Win8 and Win7 computer. I found out that Logitech SetPoint was the problem. After killing Setpoint in the task manager the setup completed without problems.

    • Proposed as answer by Menk S Tuesday, January 28, 2014 2:02 PM
    Thursday, December 12, 2013 1:41 PM
  • EXACTLY the solution which worked for me as well. Logitech setpoint sucks!

    Too bad I suffered for 2-3 days.....multiple attempts to install :-)


    -Rajeev rajdude.com

    Friday, February 28, 2014 1:19 PM
  • Thank you!  I'd love to hear how you made that connection--my hat is off to you!

    Todd


    Todd Shelton

    Saturday, March 8, 2014 11:45 PM
  • Menk S, you are awesome. I don't think I would have ever came up with that solution!
    Wednesday, April 9, 2014 9:50 PM
  • Setpoint was my issue too.  Would've never figured that out. Thank you!
    • Proposed as answer by MikeB97306 Tuesday, November 4, 2014 9:41 PM
    Wednesday, June 25, 2014 12:26 PM
  • Stopping Setpoint allowed me to install on Windows 8.1 as well. 

    Thanks for the tip!

    Tuesday, August 26, 2014 6:43 PM
  • yep, Setpoint for me to! Silly thing...
    • Proposed as answer by MikeB97306 Tuesday, November 4, 2014 9:42 PM
    Thursday, August 28, 2014 11:36 AM
  • I can confirm it - Kill Logitech Setpoint and was able to finish installation.

    Thanks

    • Proposed as answer by MikeB97306 Tuesday, November 4, 2014 9:42 PM
    Monday, September 1, 2014 8:53 AM
  • SetPoint.exe was the issue here as well. SetPoint can go die in a fire.
    • Edited by MK8 Thursday, February 5, 2015 5:16 AM
    Thursday, February 5, 2015 5:15 AM
  • I have the same problem trying to install it on Win8.1, but I don't have Logitech SetPoint.  Not sure what else I could try to kill to get it to install.  I went through and killed just about every process that I could without crippling my computer and the install still hangs.
    Thursday, April 23, 2015 9:08 PM
  • Setpoint.exe was the problem
    Thursday, July 23, 2015 9:12 AM
  • Windows 10 build 10240 here. With SetPoint, though killing it off didn't help.

    Eventually, I found Skype for Business 2015 to be the cuplrit. As soon as I exited out of it, the installation continued and finished successfully.

    P.S. If you're looking for the installation logs, they're in C:\ProgramData\VMMLogs

    • Proposed as answer by AkiBerg Tuesday, August 25, 2015 6:56 AM
    Tuesday, August 11, 2015 7:29 AM
  • I confirm. Windows 8.1 x64 - Skype for Business is blocking the installation of SCVMM console
    Tuesday, August 11, 2015 9:17 AM
  • I can confirm this too. Had the same problem with my Windows 10 build 10240 also.

    Exited Skype for Business 2016 and it finished installation just fine.


    Tuesday, August 25, 2015 6:56 AM
  • WIndows 10 Build 10240. Any version of Skype blocks installation.
    • Proposed as answer by Comisarul Thursday, December 3, 2015 6:52 PM
    Friday, September 4, 2015 8:27 PM
    • Killed Setpoint
    • Killed Skype for Business

    Still cannot install VMM. The last lines in the install log are

    Action ended 11:06:50: RenameAddInsFolder. Return value 1.
    Action start 11:06:50: PublishEnvironmentVariables.

    Monday, September 14, 2015 10:13 AM
  • I had the same issue and for me worked following steps:

    1. I started  "..\Setup\msi\Client\AdminConsole.msi" (you see progress bar stops moving)

    2. killed different tasks which I thought this could be the reason why setup hangs (tasks not neccessary for the system)

    -> When I killed the "right" task, setup installation was finishing

    On my system the task "lync.exe" was the "bad one"

    Wednesday, September 16, 2015 8:07 AM
  • Skype for bussines or lync. I use Microsoft Lync and as soon as i closed it, the problem was solved.
    Thursday, December 3, 2015 6:52 PM
  • Confirmed, Skype for business. Running Windows 10 14393
    Tuesday, July 19, 2016 2:47 PM
  • For us it was Creative Cloud, that tool in the taskbar. Once we ended that tool the VMM admin console installation finished.
    Thursday, August 25, 2016 9:04 AM
  • Make sure that you aren't running *ANY* Microsoft Software: Exit All Office Apps (Word, OneNote, Skype, Lync), Exit Teams, everything. It will eventually install.
    Friday, September 15, 2017 2:14 PM