sccm client install issue (uninstall and reinstall)


  • We have sccm 2007 installed and running.  I am trying to roll out the client, and i have done a push install to a large batch of client computers.  Inside the console, some of the computers state they have the client, some state they do not.  On the computerts that state they do not have the client, if I go to them, I can see the ccm proccess running.  If I try to do a push to the client again, using the "Always install (repair or upgrade existing client)" option, the console still says it doesn't see the client installed (which it actually is).  BUT, if I go to the client, do a manual ccmsetup.exe /uninstall, and *them* reinstall the client, the installed client shows up in the console.

    What I want to know is, is there an easy way to get the console to see the client where I don't have to manuall uninstall the client from each individual computer.
    Monday, November 23, 2009 4:55 PM

All replies

  • On the client, open the Actions tab and see if you have more than just Machine Policy Refresh and Inventory.  You can force the policy refresh and then refresh the console to see if data is coming in.  I would start by looking at the logs on the client to make sure it is registering correctly with the MP.  Also make sure the Site code is popuplated.
    http://www.sccm-tools.com http://sms-hints-tricks.blogspot.com
    Monday, November 23, 2009 5:47 PM
  • The client might take a bit of time to send a heartbeat discovery to the site server.  Once the site server recieves the heartbeat discover from the client, the column "client" will change from no to yes.  Just to be careful, at the client that appears "no" in the admin UI, can you check the ccmexec.log (for client communication for the MP), locationservices.log (for MP location), clientidmanagerstartup.log (for client registration with the site) to see whether you find any error?

    Monday, November 23, 2009 8:59 PM
  • Kavren  are you clients showing up correctly in the console now?
    http://www.sccm-tools.com http://sms-hints-tricks.blogspot.com
    Wednesday, December 09, 2009 2:24 PM
  • Have you tried simply restarting the CCMExec service?  I've seen problems before where the client doesn't function correctly after an install but restarting the service kick starts it.

    Wednesday, December 09, 2009 9:27 PM
  • I have an issue for SCCM client...

    Install issue:

    Run CCMsetup.exe, but the "configuration management" doesn;t appear in control panel


    Uninstall Issue:

    Run CCMSetup.exe /uninstall , but the "Configuration management" still appear in control panel


    Thursday, September 22, 2011 10:19 PM
  • use ccmcleanup.exe . it's officially not supported but it will work.

    Anoop C Nair - Twitter @anoopmannur

    MY BLOG:  http://anoopmannur.wordpress.com

    SCCM Professionals

    This posting is provided AS-IS with no warranties/guarantees and confers no rights.

    Friday, September 23, 2011 1:23 AM
  • You need to check the ccmsetup.log file while performing the install/uninstall. It must contain some information that you can use.
    Kent Agerlund | My blogs: http://blog.coretech.dk/author/kea/ and http://scug.dk/ | Twitter @Agerlund | Linkedin: /kentagerlund
    Friday, September 23, 2011 5:19 AM
  • What I want to know is, is there an easy way to get the console to see the client where I don't have to manuall uninstall the client from each individual computer.

    Yes… If you enabled FSP role, then you can track such issues.

    Did you configure your Client push parameters with FSP Also?


    You can look at the log file called CCM.log for Client Push.

    From FSP point of view you can view a Report Name called (Hope 198 is the ID): Client Deployment Failure Report is available.

    More information on FSP can be found at  http://technet.microsoft.com/en-us/library/bb694178.aspx

    SCCM This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by cranky27 Tuesday, August 28, 2012 3:01 PM
    Friday, September 23, 2011 8:36 AM