installing IE10NL troubles


  • I am trying to install IE10NL on some clients but every times it has another reason to not install but everytimes it failes. Several times the log shows this (see beneath). Other times another log.

    We are deploying thru System Centre Essentials which uses WSUS to deploy. In system centre essentials for the clients it always shows the error: Installation Failure: Windows failed to install the following update with error 0x80070643: IE10NL. even when IE10NL has succeeded after three times...but this is a problem from sce i believe.

    I have installed all the prerequisites according to this site: and another one i have added myself because that update has also shown in ie10main.log KB2639308.
    The IE10 install starts every day with WIndows updater from client to WSUS server at 13:00 PM, but i have also tried it manually.. 

    I am beginning to think that it is not possible to install IE10NL thru WSUS or whatever because he is missing something in Windows 7 SP1 every time but what do i need this time to succesfully deploy IE10?

    The following i noticed on some clients in IE10main.log:

    00:00.062: Started: 2014/07/17 (Y/M/D) 07:45:17.262 (local)
    00:00.062: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.062: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE10setupnl.exe" /quiet /passive /update-no
    00:00.062: INFO:    Setup installer for Internet Explorer: 10.0.9200.16521
    00:00.078: INFO:    Previous version of Internet Explorer: 8.0.7601.17514
    00:00.078: INFO:    Checking if iexplore.exe's current version is between 10.0.8100.0...
    00:00.078: INFO:    ...and
    00:00.078: INFO:    Maximum version on which to run IEAK branding is:
    00:00.078: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.078: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.078: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.093: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.140: INFO:    Trying to extract ID: 6006 (0) as ""
    00:00.327: INFO:    Trying to extract ID: 6010 (1043) as ""
    00:00.390: INFO:    Extracted NLD language pack to C:\Windows\TEMP\IE1F2C6.tmp\
    00:00.405: INFO:    Trying to extract ID: 5501 (1043) as "Spelling_nl.msu"
    00:00.405: INFO:    Extracted Spelling dictionary for nl to C:\Windows\TEMP\IE1F2C6.tmp\Spelling_nl.msu.
    00:00.405: INFO:    Trying to extract ID: 5502 (1043) as "Hyphenation_nl.msu"
    00:00.437: INFO:    Extracted Hyphenation dictionary for nl to C:\Windows\TEMP\IE1F2C6.tmp\Hyphenation_nl.msu.
    00:00.437: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.437: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1F2C6.tmp\Spelling_en.msu.
    00:00.437: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.452: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1F2C6.tmp\Hyphenation_en.msu.
    00:00.795: INFO:    Trying to extract ID: 6128 (1043) as ""
    00:01.419: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:01.685: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1F2C6.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1F2C6.tmp\HardwareBlockingList.xml"
    00:01.747: INFO:    Hardware support check succeeded. Installation will continue.
    00:01.747: INFO:    Windows 7 operating system detected.
    00:01.747: INFO:    Service pack major: 1
    00:01.747: INFO:    Service pack minor: 0
    00:01.747: INFO:    Service pack name:  Service Pack 1
    00:01.825: WARNING: Checking version for C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll.  The file does not exist.
    00:01.841: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.17727 >= 6.1.7601.17727 (True)
    00:01.856: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.17965 >= 6.1.7601.17617 (True)
    00:01.950: INFO:    Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.17965 >= 6.1.7601.17932 (True)
    00:01.965: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:01.965: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:04.836: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:04.883: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    00:04.883: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
    00:05.007: INFO:    Scheduling upload to IE SQM server:
    00:10.077: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
    00:10.077: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup1.sqm" with error: 2147500036
    00:10.077: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup2.sqm" with error: 2147500036
    00:10.077: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup3.sqm" with error: 2147500036
    00:10.077: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1F2C6.tmp
    00:10.608: INFO:    Unable to remove directory C:\Windows\TEMP\IE1F2C6.tmp, marking for deletion on reboot.
    00:10.608: INFO:    Released Internet Explorer Installer Mutex


    Friday, July 18, 2014 6:29 AM