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Empty Reporting Workspace RRS feed

  • Question

  • Hi

    we have just set up a production SCOM 2012 R2 using the configuration of our POC system

    using the SCOM 2012 r2 console

    Within our POC environment the reports are showing up on the reporting tab

    with our production environment they are not showing

    the forest domain is the same for both environments, but they are on different child domains, but the logins are taken from a diffent domain. (this is the same for both) with the same amount of hops to get to the account AD.

    if the login for the console is a forest account then the reports are showing on the production environment but like i said they arent if loging on using the other account, but this doesnt happen in the POC environment.

    All of the services are running correctly as when logged in with a forest account the reports are showing up.

    can you help?



    • Edited by Ross0150 Saturday, March 14, 2015 10:46 PM Extra info
    Saturday, March 14, 2015 10:32 PM

Answers

  • Hi,

    > created an account in the SCOM domain with only reporter rights and this is bringing up reports

    This issue is a permission related issue, you may need to give those users proper permissions to run reports. You may create a global group for those users, and then add to a local group in the SCOM domain.

    Regards,

    Yan Li


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, March 24, 2015 2:21 AM
    Moderator

All replies

  • Hi Ross0150,

    Please look a this post with the same problem resolved:

    http://stefanroth.net/2013/07/03/scom-scom-console-empty-report-pane/


    Natalya

    ### If my post helped you, please take a moment to Vote as Helpful and\or Mark as an Answer

    Sunday, March 15, 2015 2:39 AM
  • Hi Ross,

    Can this have anything to do with the proxy settings?

    Best regards,

    Marthijn.

    Sunday, March 15, 2015 7:11 PM
  • This is more likely a permission issue. make sure that user has Report Operator role.
    Roger
    Monday, March 16, 2015 7:52 AM
  • this setting is correct
    Monday, March 16, 2015 8:37 AM
  • The accounts in question are in the correct user roles

    but when selecting action View Scheduled Reports this below error appears which makes it look like a permissions issue

    Report subscription list could not be loaded.

    The request failed with HTTP status 407: Proxy Authentication Required.



    I just cant find where the permissions issue would be as it all looks to be okay
    • Edited by Ross0150 Monday, March 16, 2015 10:00 AM extra data
    Monday, March 16, 2015 9:33 AM
  • Hi,

    I would like to suggest you look into operation manager event log and check is there any error message related.

    You may try to delete the encrypted content:

    Go to http://localhost/reports

    Click on show details

    Click Data Warehouse Main Name:

    Microsoft SQL server Connection String : data source=<DW server host name>;initial catalog=OperationsManagerDW;Integrated Security=SSPI

    Select credentials are not required.

    Regards,

    Yan Li


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Tuesday, March 17, 2015 1:13 AM
    Moderator
  • Hi There,

    Check if there is a Proxy ip or URL in the Internet explorer. Remove that and log off that user and login back and check if reporting appears.

    Post me the results.


    Gautam.75801

    Tuesday, March 17, 2015 8:03 AM
  • no proxy

    no auto detect

    no URL

    when using users login IE on SSRS it comes back with

    Reporting Services Error


      • An error occurred when invoking the authorization extension. (rsAuthorizationExtensionError) Get Online Help
      • The creator of this fault did not specify a Reason.

    SQL Server Reporting Services

    Tuesday, March 17, 2015 8:49 AM
  • Can you provide the users temperately Full SCOM Admin access to test ?

    Post giving the SCOM Admin rights check if the error occurs for them ?

     

    Gautam.75801

    Tuesday, March 17, 2015 9:37 AM
  • the user we are testing this with has already been given admin rights
    Tuesday, March 17, 2015 1:41 PM
  • Check this and see if it solves.

    https://social.technet.microsoft.com/Forums/systemcenter/en-US/66bd3de9-4efc-4215-8a52-243e8eb47dbb/scom-errors


    Gautam.75801

    Tuesday, March 17, 2015 2:10 PM
  • ive created an account in the SCOM domain with only reporter rights and this is bringing up reports as you would expect on SSRS. but this isn't an option for those users that would require to run reports on the console

    Also this is still bringing back a blank reporting tab on the console

    • Edited by Ross0150 Tuesday, March 17, 2015 6:14 PM
    Tuesday, March 17, 2015 2:33 PM
  • Hi,

    > created an account in the SCOM domain with only reporter rights and this is bringing up reports

    This issue is a permission related issue, you may need to give those users proper permissions to run reports. You may create a global group for those users, and then add to a local group in the SCOM domain.

    Regards,

    Yan Li


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, March 24, 2015 2:21 AM
    Moderator