Service Manager - General announcements
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Link
Please take a look at the following blogpost to help Microsoft in understanding your Service manager workload. The information you provide here can help Microsoft to plan for future product enhancements!
Service Manager - Customization Using the SDK and Authoring Tool announcements
-
Link
The TechNet Wiki page where you can find a lost resources for development and deep authoring for System Center 2012 Service Manager.
System Center 2012 Service Manager Developer's Survival Guide
Service Manager - Data Warehouse, Reporting and Dashboards announcements
-
Link
In my recent blog post I've attached a schema as well as some guidance as to how to navigate through the DW, what the type of tables are and more.
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0 VotesReviewer cannot add or edit
Hi, I add my account in User role as Incident Resolvers and Activity Implementer, but I noticed in Review Activity the Add, Edit Delete button are disabled. i want to change the ...Answered | 2 Replies | 30 Views | Created by newbee_scsm - 4 hours 22 minutes ago | Last reply by newbee_scsm - 2 hours 19 minutes ago
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0 Votes
Service Manager User Role
Hi, What could be the user role given to the IT Help Desk? and IT Support? What user role given in order for him to re-assign the issue or ...Unanswered | 4 Replies | 28 Views | Created by newbee_scsm - 4 hours 54 minutes ago | Last reply by newbee_scsm - 2 hours 20 minutes ago -
0 Votes
Create incident request using Self Service Portal
Hi, I'm testing now my Self Service Portal. When I create request using request offering, my request was display in the My Activity of the assigned ...Proposed | 10 Replies | 150 Views | Created by newbee_scsm - Sunday, October 01, 2017 11:46 AM | Last reply by Andreas Baumgarten - 6 hours 20 minutes ago -
0 Votes
SCSM not recognize group membership at self service portal
Hi, I am using SCSM 2016. At self service portal I am using several user roles to filter offerings to end users (finance users, managers, etc). Until now I am ...Unanswered | 1 Replies | 26 Views | Created by SCCMadmin09 - 16 hours 0 minutes ago | Last reply by SCCMadmin09 - 15 hours 41 minutes ago -
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No Affected Users in Requests?
Hello everybody, When you open a RA or SR in the portal, there is no affected user anywhere on the ticket. I have notifications sent to ... -
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The database subscription query is longer than expected. Check the database or simplify the database subscription criteria.
Hi i have a problem with my SCSM 2016 I have 5 servers (VMs) 1 service manager primary MS 2- Service manager ... -
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How to get Access from custom Task in Workitemform to the FrameworkElement (currentForm)?
Hi, is there a documentation where i can find an answer how to get access from my custom task context to the current open workitemform? I want ... -
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SCSM as an Azure Service
Does Microsoft have plans to offer SCSM as an Azure service in the future? Ayan Mullick Principal Infrastructure Engineer. British Petroleum.Proposed | 1 Replies | 43 Views | Created by Ayan Mullick - Thursday, October 19, 2017 2:34 PM | Last reply by Glen.Xapity - Thursday, October 19, 2017 7:22 PM -
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assigned to notification not working
i am using service manager 2012, i am having a problem, the assigned to notification is not working, however the affected user notification works. i have checked under ...Unanswered | 1 Replies | 32 Views | Created by Mamakwa - Thursday, October 19, 2017 11:15 AM | Last reply by Glen.Xapity - Thursday, October 19, 2017 7:15 PM -
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How to Prepare the Service Manager Database in the Lab Environment
Hi There I want to install a secondary service manager server in the lab environment to act as my QA server however, I followed this ...Unanswered | 12 Replies | 70 Views | Created by Soulfulate - Thursday, October 19, 2017 5:21 AM | Last reply by Glen.Xapity - Thursday, October 19, 2017 7:04 PM -
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Handle Assign To value when blank/null value exists in DW reporting
Hi, For the "assign to" on incidents tickets we had been using the delete date to determine the most current "assign to" if the value was NULL that is who put in ...Proposed | 4 Replies | 135 Views | Created by Michael Storms - Monday, September 04, 2017 10:28 AM | Last reply by C Sharp Conner - Thursday, October 19, 2017 2:01 PM -
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Migrate the SCSM 2012 R2 and data warehouse databases to SCSM 2016 at different servers
Restore Database > Configure in Database? Please advice. ThanksProposed | 7 Replies | 111 Views | Created by Jacquelyn Lee - Wednesday, October 11, 2017 3:28 AM | Last reply by Yan Li_ - Thursday, October 19, 2017 9:28 AM -
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SCSM 2016 UR3 - Notifications Missing
Hi, I seem to have a weird issue with SCSM. When I look at a user via the Configuration Item the Notification section is empty for the user as shown ... -
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How to create and implement MP Enumeration List in Request Offering
Hi, I would like to ask how to create MP Enumeration List for Company and Department List. I already created Management Pack but I did not used authoring tool. When I used it in ...Answered | 48 Replies | 149 Views | Created by newbee_scsm - Saturday, October 14, 2017 12:24 PM | Last reply by newbee_scsm - Thursday, October 19, 2017 5:27 AM -
1 Votes
SCSM Road Map
Is their a documented road map for SCSM? Will SCSM ever become part of O365? Mike StormsProposed | 4 Replies | 171 Views | Created by Michael Storms - Friday, September 22, 2017 8:50 AM | Last reply by C Sharp Conner - Wednesday, October 18, 2017 9:05 PM -
0 Votes
create type projection after extending a class
Hi dear experts, I am experimenting with class extensions and projections. I target is to save into SCSM database the information between AD users and his group ...Answered | 3 Replies | 118 Views | Created by TonydAlbendea - Monday, October 09, 2017 9:43 AM | Last reply by C Sharp Conner - Wednesday, October 18, 2017 8:49 PM -
0 Votes
How to automatically add reviewer and implementer in Request Offering
Hi, I created 39 Request Offering, my concern is, what if my reviewer in stage of Validate and Review was resign I need to update all the templates to change the reviewer. Is there ...Unanswered | 1 Replies | 42 Views | Created by newbee_scsm - Wednesday, October 18, 2017 11:31 AM | Last reply by Glen.Xapity - Wednesday, October 18, 2017 8:10 PM -
0 Votes
Strange symbols in view
Hi. I create new class, do not create form (use default). When i change description something like "123" in view i ...Proposed | 5 Replies | 127 Views | Created by Netchel - Wednesday, July 26, 2017 8:59 AM | Last reply by Andreas Baumgarten - Wednesday, October 18, 2017 9:35 AM -
0 Votes
Template Property Update
Hello, I made a template from powershell. In this template there is some custom enum. And I want to set this enum with some value. I found out that this value I ... -
0 Votes
Modify Service Request Form using Authoring Tool
Hi, I extend the Service Request class and I modify the form, the problem is the alignment of the list that i add is not okay. How can I change the ...Answered | 3 Replies | 54 Views | Created by newbee_scsm - Monday, October 16, 2017 2:09 PM | Last reply by newbee_scsm - Tuesday, October 17, 2017 9:46 AM - Items 1 to 20 of 14181 Next ›
Service Manager - General announcements
-
Link
Please take a look at the following blogpost to help Microsoft in understanding your Service manager workload. The information you provide here can help Microsoft to plan for future product enhancements!
Service Manager - Customization Using the SDK and Authoring Tool announcements
-
Link
The TechNet Wiki page where you can find a lost resources for development and deep authoring for System Center 2012 Service Manager.
System Center 2012 Service Manager Developer's Survival Guide
Service Manager - Data Warehouse, Reporting and Dashboards announcements
-
Link
In my recent blog post I've attached a schema as well as some guidance as to how to navigate through the DW, what the type of tables are and more.
