Service Manager - General announcements
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Link
Please take a look at the following blogpost to help Microsoft in understanding your Service manager workload. The information you provide here can help Microsoft to plan for future product enhancements!
Service Manager - Customization Using the SDK and Authoring Tool announcements
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Link
The TechNet Wiki page where you can find a lost resources for development and deep authoring for System Center 2012 Service Manager.
System Center 2012 Service Manager Developer's Survival Guide
Service Manager - Data Warehouse, Reporting and Dashboards announcements
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Link
In my recent blog post I've attached a schema as well as some guidance as to how to navigate through the DW, what the type of tables are and more.
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0 VotesCustomize List of Incidents Report
Hi, I have customize List of Incident reports by adding Incident Description and the age of the incident ( Resolved Date - Created Date ) . Now i need to add also ...
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0 Votes
need assistance on how to change something on the SSP page
We do not use incidents on our service manager. It was a decision the managers made. We are only using the service requests. The thought is that we want the users to be able to see the ...Unanswered | 1 Replies | 32 Views | Created by MEHernandez - Friday, June 14, 2019 3:46 PM | Last reply by Stoyan Chalakov - 19 hours 26 minutes ago -
1 Votes
Manager and Direct reports fields on the user
Hi, Does anyone know what the use of the fields Manager and Direct Reports is on the users in SCSM (the tab is organisation)? They are greyed out and cannot be changed. Where might ...Answered | 7 Replies | 45421 Views | Created by Zoran Culinovic - Wednesday, February 9, 2011 12:11 PM | Last reply by M Fish - Thursday, June 13, 2019 5:25 PM -
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Basic ITIL Implementation
Hi, I am looking to implement basic level of ITIL implementation at my place. Have following questions: 1. What products would be required at bare ...Proposed | 3 Replies | 155 Views | Created by TechNet Junkie - Tuesday, May 28, 2019 6:13 PM | Last reply by BillyGWilson - Wednesday, June 12, 2019 2:09 PM -
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Ghost references of the old primary Management Server?
Hi all, I used the p_PromoteActiveWorkflowServer stored procedure to promote a new MS server as the primary one. Before performing promotion, I've de-registered the DW ...Unanswered | 1 Replies | 113 Views | Created by DashKappei - Saturday, June 1, 2019 1:32 PM | Last reply by Stoyan Chalakov - Wednesday, June 12, 2019 9:47 AM -
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Service Manager Service Catalog Cube Library MP Fails to deploy
I have create some custom fields in the service request class, then using the SCUtils PowerShell script, I created the outriggers so that I could get real values rather than the enumerations. I am see ... -
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SCSM 2019 and Exchange Connector
I updated SCSM 2016 to version 2019, but I ran into a problem - the connector for Exchange in this version (2019) does not work. Are there ...Answered | 1 Replies | 125 Views | Created by unpqwer - Sunday, June 9, 2019 8:35 AM | Last reply by unpqwer - Monday, June 10, 2019 11:32 AM -
1 Votes
Service Request status stuck at "In Progress"
I have a Service Request which has 4 Manual Activities in it. The status of all four MA is in "Completed" status, but not able to change the status of Service ...Answered | 5 Replies | 1141 Views | Created by prakhar043 - Tuesday, February 27, 2018 11:55 AM | Last reply by DashKappei - Sunday, June 9, 2019 5:58 PM -
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Mark Analyst comment in the SCSM Action Log as "private" by default
Ages ago there was a solution from Rob Ford around to mark the "private" Flag of the Analyst comment as default in the SCSM console. But this is not available anymore. At ...Unanswered | 2 Replies | 113 Views | Created by Andreas Baumgarten - Wednesday, June 5, 2019 5:36 AM | Last reply by Andreas Baumgarten - Thursday, June 6, 2019 5:14 AM -
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Single SQL for All Components
We need to implement SCCM, SCOM, SCVMM, SCSM and SCO in our environment. We are looking to utilize two-2 node SQL Cluster as the database for all the five-5 system center ...Unanswered | 1 Replies | 125 Views | Created by TechNet Junkie - Monday, May 27, 2019 5:30 PM | Last reply by DashKappei - Tuesday, June 4, 2019 7:32 AM -
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Do you want to be acknowledged as Microsoft Service Manager - General Guru? Join June 2019 competition!
What is TechNet Guru Competition? Each month Microsoft TechNet Wiki council organizes a contest of the best articles posted that month. This is your ...Discussion | 0 Replies | 148 Views | Created by George Chrysovaladis Grammatikos - Sunday, June 2, 2019 10:57 AM -
1 Votes
SCSM 2016 - can't open up the Service Request form after upgrade from 2012R2 (lab environment with production data)
System.TypeLoadException: Could not load type 'Microsoft.EnterpriseManagement.ServiceManager.Applications.ServiceRequest.Common.DataSourceHelper' from assembly ...Answered | 20 Replies | 2687 Views | Created by Miroslaw C - Thursday, November 10, 2016 2:06 PM | Last reply by DashKappei - Saturday, June 1, 2019 1:17 PM -
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Delete SCSM Relationship permanent
Hi there, Is it possible to permanantly delete a scsm relationsip. Using new-scsmrelationshipobject or remove-scsmrelationshipobject sets the ...Unanswered | 4 Replies | 173 Views | Created by Patrick Wahlmüller - Tuesday, May 21, 2019 11:50 AM | Last reply by DashKappei - Saturday, June 1, 2019 1:00 PM -
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Permissions lost on some users after upgrading to 1807
Hi all, I have to deal with a very strange issue. For some reason, after having upgraded an infrastructure from 2012 R2 to 1807, a restricted set of users are experiencing problems ...Answered | 1 Replies | 131 Views | Created by DashKappei - Sunday, May 26, 2019 4:27 PM | Last reply by DashKappei - Saturday, June 1, 2019 12:51 PM -
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Custom Service Request Form Opening on Wrong Tab
I have a slight issue with a new Service Request form that I created. I had a form in a management pack that was customized, I had to update the class extensions so I edited the management pack and ...Unanswered | 2 Replies | 118 Views | Created by devham - Thursday, May 30, 2019 9:09 PM | Last reply by Andreas Baumgarten - Friday, May 31, 2019 4:19 PM -
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Line Manager Should Review is not updating the RA
Hi, I have a issue where a user is creating a change request via template that already includes an RA and MA. The review activity used with this template has 'Line Manager Should ...Proposed | 1 Replies | 116 Views | Created by ETechnetG - Thursday, May 30, 2019 9:22 PM | Last reply by Stefan Horz - Friday, May 31, 2019 7:23 AM -
0 Votes
Unable to run task sequence
Hello, I'm a recent SCCM manager trying to build a lab with SCCM. I recently upgraded from 1802 to 1902 and now i have a strange thing append when trying to ...Answered | 6 Replies | 153 Views | Created by Rui Garcia - Wednesday, May 29, 2019 2:32 PM | Last reply by Rui Garcia - Thursday, May 30, 2019 10:18 AM -
0 Votes
Single SQL for All Components
We need to implement SCCM, SCOM, SCVMM, SCSM and SCO in our environment. We are looking to utilize two-2 node SQL Cluster as the database for all the five-5 system center ...Proposed | 1 Replies | 125 Views | Created by TechNet Junkie - Monday, May 27, 2019 5:31 PM | Last reply by Stoyan Chalakov - Tuesday, May 28, 2019 7:40 AM -
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Upgrade from SCSM 2012 R2 to SCSM 2016
Update consoles again 7) It is at this point that I think I'll need to consider an in place OS upgrade from Windows Server 2012 R2 to 2019. Question: ...Answered | 18 Replies | 419 Views | Created by Spicer411 - Friday, April 12, 2019 6:32 PM | Last reply by Spicer411 - Friday, May 24, 2019 6:34 PM - Items 1 to 20 of 14799 Next ›
Service Manager - General announcements
-
Link
Please take a look at the following blogpost to help Microsoft in understanding your Service manager workload. The information you provide here can help Microsoft to plan for future product enhancements!
Service Manager - Customization Using the SDK and Authoring Tool announcements
-
Link
The TechNet Wiki page where you can find a lost resources for development and deep authoring for System Center 2012 Service Manager.
System Center 2012 Service Manager Developer's Survival Guide
Service Manager - Data Warehouse, Reporting and Dashboards announcements
-
Link
In my recent blog post I've attached a schema as well as some guidance as to how to navigate through the DW, what the type of tables are and more.
