Service Manager - General announcements
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Link
Please take a look at the following blogpost to help Microsoft in understanding your Service manager workload. The information you provide here can help Microsoft to plan for future product enhancements!
Service Manager - Customization Using the SDK and Authoring Tool announcements
-
Link
The TechNet Wiki page where you can find a lost resources for development and deep authoring for System Center 2012 Service Manager.
System Center 2012 Service Manager Developer's Survival Guide
Service Manager - Data Warehouse, Reporting and Dashboards announcements
-
Link
In my recent blog post I've attached a schema as well as some guidance as to how to navigate through the DW, what the type of tables are and more.
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0 VotesNew SCSM 2019 install Can't get SC Object GUID is NULL or Empty
We have done a test installation of SCSM 2019 on two test boxes and got the appropriate access rights sorted on both machines. When we try and run a Simple Runbook the calls always fail getting the SC ...Unanswered | 8 Replies | 231 Views | Created by XH558 - 20 hours 43 minutes ago | Last reply by Stefan Horz - 1 hour 16 minutes ago
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0 Votes
Setup Cannot Complete Custom Action failed CreateSrsFolder_SC
Hello, I'm installing a Microsoft System Center Service Manager, Console and Reporting Server. This is two servers scenario where SM Console, SM Database ...Unanswered | 1 Replies | 33 Views | Created by Amer Yehia - Sunday, June 23, 2019 12:49 PM | Last reply by Andreas Baumgarten - Monday, June 24, 2019 4:40 AM -
0 Votes
Running Two-2 SCCM Environments as HQ/DR Scenario
Hi, WARNING: COULD BE THE MOST STUPID QUESTION YOU MIGHT HAVE EVER READ! SCENARIO: Consider Two-2 Sites (HQ and DR). Both HQ and DR are running ...Answered | 1 Replies | 104 Views | Created by TechNet Junkie - Tuesday, June 18, 2019 7:32 PM | Last reply by Andreas Baumgarten - Friday, June 21, 2019 7:57 AM -
1 Votes
Export Request Offerings and their data such as User input fields
After searching everywhere and not finding any solid solution, I was hoping to get some help here. I would like to know if there is a way to Export all the Request Offerings ...Proposed | 1 Replies | 88 Views | Created by chrismgon23 - Monday, June 17, 2019 10:25 PM | Last reply by Ben Tey - Friday, June 21, 2019 7:00 AM -
0 Votes
need assistance on how to change something on the SSP page
We do not use incidents on our service manager. It was a decision the managers made. We are only using the service requests. The thought is that we want the users to be able to see the ...Proposed | 4 Replies | 143 Views | Created by MEHernandez - Friday, June 14, 2019 3:46 PM | Last reply by MEHernandez - Wednesday, June 19, 2019 11:32 AM -
0 Votes
Running two-2 different SCSM Environments as HQ/DR Scenario
Hi, WARNING: COULD BE THE MOST STUPID QUESTION YOU MIGHT HAVE EVER READ! SCENARIO: Consider Two-2 Sites (HQ and DR). Both HQ and DR are running ... -
2 Votes
Minimum Servers / Collocation
Hi, 1. What are the minimum number of servers required to implement an SCSM Solution (All Roles)? 2. What server roles can be collocated on the same ...Proposed | 3 Replies | 107 Views | Created by TechNet Junkie - Tuesday, June 18, 2019 7:42 AM | Last reply by Nick Velich - Tuesday, June 18, 2019 4:21 PM -
0 Votes
High Availability and Disaster Recovery of SCSM Components
We need to implement SCSM in our environment. We are looking to utilize two-2 node SQL Cluster as the database. We have requirements for Highly Available and Disaster Recovery Tolerant ... -
0 Votes
HA and DR
We need to implement SCSM in our environment. We are looking to utilize two-2 node SQL Cluster as the database. We have requirements for Highly Available and Disaster Recovery Tolerant ...Unanswered | 1 Replies | 156 Views | Created by TechNet Junkie - Monday, May 27, 2019 5:44 PM | Last reply by TechNet Junkie - Tuesday, June 18, 2019 10:03 AM -
3 Votes
Basic ITIL Implementation
Hi, I am looking to implement basic level of ITIL implementation at my place. Have following questions: 1. What products would be required at bare ...Proposed | 4 Replies | 201 Views | Created by TechNet Junkie - Tuesday, May 28, 2019 6:13 PM | Last reply by TechNet Junkie - Tuesday, June 18, 2019 9:27 AM -
0 Votes
SQL Recommendations
Hi, I understand that Single SQL or SQL Cluster for all System Center products (CM, OM, VMM, O, SM, etc.) is not recommended although supported. I have following questions ... -
0 Votes
Single SQL for All Components
We need to implement SCCM, SCOM, SCVMM, SCSM and SCO in our environment. We are looking to utilize two-2 node SQL Cluster as the database for all the five-5 system center ...Answered | 3 Replies | 174 Views | Created by TechNet Junkie - Monday, May 27, 2019 5:30 PM | Last reply by Stoyan Chalakov - Monday, June 17, 2019 2:53 PM -
0 Votes
Customize List of Incidents Report
Hi, I have customize List of Incident reports by adding Incident Description and the age of the incident ( Resolved Date - Created Date ) . Now i need to add also ...Unanswered | 1 Replies | 100 Views | Created by Mohamed Maamoun - Sunday, June 16, 2019 1:10 PM | Last reply by James Atance - Solutions Architect - Monday, June 17, 2019 8:12 AM -
1 Votes
Manager and Direct reports fields on the user
Hi, Does anyone know what the use of the fields Manager and Direct Reports is on the users in SCSM (the tab is organisation)? They are greyed out and cannot be changed. Where might ...Answered | 7 Replies | 45724 Views | Created by Zoran Culinovic - Wednesday, February 9, 2011 12:11 PM | Last reply by M Fish - Thursday, June 13, 2019 5:25 PM -
0 Votes
Ghost references of the old primary Management Server?
Hi all, I used the p_PromoteActiveWorkflowServer stored procedure to promote a new MS server as the primary one. Before performing promotion, I've de-registered the DW ...Unanswered | 1 Replies | 136 Views | Created by DashKappei - Saturday, June 1, 2019 1:32 PM | Last reply by Stoyan Chalakov - Wednesday, June 12, 2019 9:47 AM -
0 Votes
Service Manager Service Catalog Cube Library MP Fails to deploy
I have create some custom fields in the service request class, then using the SCUtils PowerShell script, I created the outriggers so that I could get real values rather than the enumerations. I am see ... -
0 Votes
SCSM 2019 and Exchange Connector
I updated SCSM 2016 to version 2019, but I ran into a problem - the connector for Exchange in this version (2019) does not work. Are there ...Answered | 1 Replies | 150 Views | Created by unpqwer - Sunday, June 9, 2019 8:35 AM | Last reply by unpqwer - Monday, June 10, 2019 11:32 AM -
1 Votes
Service Request status stuck at "In Progress"
I have a Service Request which has 4 Manual Activities in it. The status of all four MA is in "Completed" status, but not able to change the status of Service ...Answered | 5 Replies | 1179 Views | Created by prakhar043 - Tuesday, February 27, 2018 11:55 AM | Last reply by DashKappei - Sunday, June 9, 2019 5:58 PM -
0 Votes
Mark Analyst comment in the SCSM Action Log as "private" by default
Ages ago there was a solution from Rob Ford around to mark the "private" Flag of the Analyst comment as default in the SCSM console. But this is not available anymore. At ...Unanswered | 2 Replies | 139 Views | Created by Andreas Baumgarten - Wednesday, June 5, 2019 5:36 AM | Last reply by Andreas Baumgarten - Thursday, June 6, 2019 5:14 AM -
0 Votes
Do you want to be acknowledged as Microsoft Service Manager - General Guru? Join June 2019 competition!
What is TechNet Guru Competition? Each month Microsoft TechNet Wiki council organizes a contest of the best articles posted that month. This is your ...Discussion | 0 Replies | 168 Views | Created by George Chrysovaladis Grammatikos - Sunday, June 2, 2019 10:57 AM - Items 1 to 20 of 14807 Next ›
Service Manager - General announcements
-
Link
Please take a look at the following blogpost to help Microsoft in understanding your Service manager workload. The information you provide here can help Microsoft to plan for future product enhancements!
Service Manager - Customization Using the SDK and Authoring Tool announcements
-
Link
The TechNet Wiki page where you can find a lost resources for development and deep authoring for System Center 2012 Service Manager.
System Center 2012 Service Manager Developer's Survival Guide
Service Manager - Data Warehouse, Reporting and Dashboards announcements
-
Link
In my recent blog post I've attached a schema as well as some guidance as to how to navigate through the DW, what the type of tables are and more.
