Service Manager - General announcements
-
Link
Please take a look at the following blogpost to help Microsoft in understanding your Service manager workload. The information you provide here can help Microsoft to plan for future product enhancements!
Service Manager - Customization Using the SDK and Authoring Tool announcements
-
Link
The TechNet Wiki page where you can find a lost resources for development and deep authoring for System Center 2012 Service Manager.
System Center 2012 Service Manager Developer's Survival Guide
Service Manager - Data Warehouse, Reporting and Dashboards announcements
-
Link
In my recent blog post I've attached a schema as well as some guidance as to how to navigate through the DW, what the type of tables are and more.
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0 VotesServer 2012 Standard Evalutaiton version upgraded to ServerStandard, now SCSM is not working.
System.ServiceModel.FaultException`1[System.UnauthorizedAccessException]: The creator of this fault did not specify a Reason. Server stack trace: at ...
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1 Votes
Create Instance Groups using PowerShell from csv.
I did not find much on this topic, so here is what I was able to accomplish. I needed a way to automate group creation when a new account team was added to our ticketing system/service manager. I ...Unanswered | 2 Replies | 96 Views | Created by Bryan McCuen - Tuesday, September 10, 2019 7:55 PM | Last reply by Bryan McCuen - 17 hours 11 minutes ago -
0 Votes
SCSM 2016 Exchange Connector
Hello, In my environment, I have two Exchange Connectors setup; one for our Service Desk, and one for our Computer Access mailbox. Both are ...Proposed | 1 Replies | 141 Views | Created by Eric Roux - Friday, September 6, 2019 8:35 PM | Last reply by Andreas Baumgarten - Tuesday, September 10, 2019 8:11 PM -
0 Votes
Find number of times a Request Offering has been used
I want to find the number of times every request offering we have in Service Manager has been used to determine which Request Offerings are now redundant and can be removed. I have got a script ...Unanswered | 1 Replies | 118 Views | Created by XH558 - Monday, September 9, 2019 2:51 PM | Last reply by Dwalsham - Tuesday, September 10, 2019 5:34 PM -
0 Votes
Reviewer Deleted Workflow - possible orphaned RA's - no EnterpriseManagementObject
My "Reviewer Deleted Workflow" is faulting for several RA work items. Specifically at ...Unanswered | 2 Replies | 849 Views | Created by AengusM - Monday, August 17, 2015 3:59 AM | Last reply by Hubo Bomo - Tuesday, September 10, 2019 12:23 PM -
0 Votes
Incidents within the console have the 'last modified date' in US format but 'created date' in UK format.
Hi all. I'm trying to work out how to adjust the 'Last modified date' within an incident view from the SCSM 2016 console as it's displaying in the wrong date\time ...Answered | 2 Replies | 308 Views | Created by CD.Evans - Wednesday, May 1, 2019 7:58 AM | Last reply by Paulendy - Tuesday, September 10, 2019 8:00 AM -
0 Votes
SCSM Data warehouse mysyncJob job stuck in running.
Hi, Data warehouse jobs are stuck in running. I followed this link ...Answered | 4 Replies | 166 Views | Created by lalaJee - Thursday, August 29, 2019 3:48 PM | Last reply by lalaJee - Friday, September 6, 2019 11:46 AM -
0 Votes
SCSM 2012 Console Fails To Load
....Answered | 3 Replies | 847 Views | Created by MarkGiemza - Friday, December 11, 2015 8:07 PM | Last reply by MarkGiemza - Thursday, September 5, 2019 6:09 PM -
1 Votes
Connecting to a sql server in another domain
hi all We are in the process of installing service manager to have a centralized ticketing system across all our sites. we already have system center operation ...Answered | 1 Replies | 94 Views | Created by jelle decroix - Thursday, September 5, 2019 11:30 AM | Last reply by Stoyan Chalakov - Thursday, September 5, 2019 12:01 PM -
0 Votes
GDPR
Hi, I am looking for information on the current level of GDPR compliance for Service Manager. After a few searches I have not found much on the subject involving SCSM. Does anyone ...Answered | 3 Replies | 186 Views | Created by Tim Chilvers (DCC) - Wednesday, August 28, 2019 12:33 PM | Last reply by Stoyan Chalakov - Wednesday, September 4, 2019 9:05 AM -
0 Votes
Do you want to be acknowledged as Service Manager Guru? Submit your work to Sep 2019 competition!
What is TechNet Guru Competition? Each month Microsoft TechNet Wiki council organizes a contest of the best articles posted that month. This is your ... -
1 Votes
How to set Content field of FileAttachment
I am working on creating my own File Attachment section on a custom form. I am having difficulty with determining how to set the 'Content' field of System.FileAttachment. I open a file ...Answered | 1 Replies | 128 Views | Created by Ryan Acton - Tuesday, August 27, 2019 2:01 PM | Last reply by Ryan Acton - Wednesday, August 28, 2019 7:54 PM -
0 Votes
Login to the PC using RFID Reader connected via COM Port
Is it possible, that i want to login to system with RFID Reader connected to the PC by port COM instead of by password? The point is that when the login screen is displayed, the reader will ...Answered | 4 Replies | 124 Views | Created by sebastian.u - Tuesday, August 27, 2019 11:42 AM | Last reply by Andreas Baumgarten - Tuesday, August 27, 2019 4:27 PM -
0 Votes
SCSM - Create custom forms for activities
Hi all! Is there any option to create own custom forms for activites? There are default activities for Service Request, but I would like to have an own one, with fields which we ...Proposed | 1 Replies | 103 Views | Created by Strahinja Janacek - Tuesday, August 27, 2019 7:37 AM | Last reply by Stoyan Chalakov - Tuesday, August 27, 2019 8:37 AM -
0 Votes
"Assigned to" column in own views and show tickets which are only assigned to me
Hi all! Is there any option to add the "assigned to" column into views which have been created manually? I created some views and I would like to have ...Proposed | 1 Replies | 94 Views | Created by Strahinja Janacek - Tuesday, August 27, 2019 7:20 AM | Last reply by Stoyan Chalakov - Tuesday, August 27, 2019 8:00 AM -
0 Votes
SCSM - Picking mails to slow
Hello all! Sometimes I'm having the issue, that the emails are picked up by the service manager to slow. The mails are in the inbox for more then 5 minutes, but ...Proposed | 5 Replies | 123 Views | Created by Strahinja Janacek - Monday, August 26, 2019 3:26 PM | Last reply by Andreas Baumgarten - Tuesday, August 27, 2019 6:36 AM -
0 Votes
Incident Email Notification not working for Analyst and User comments
Hello All, We have setup incident management, and its email notification subscription and ...Proposed | 3 Replies | 111 Views | Created by Mahesh_Gaikwad - Monday, August 26, 2019 12:24 PM | Last reply by Stoyan Chalakov - Monday, August 26, 2019 8:52 PM -
0 Votes
The Health Service cannot verify the future validity of the RunAs account domain\user for management group SMMgmt_TM. The error is The user name or password is incorrect.(1326L).
Hi all! In the "Operations Manager" event logs I'm getting often the following error: "The Health Service cannot verify the future validity of the ...Unanswered | 6 Replies | 156 Views | Created by Strahinja Janacek - Thursday, August 22, 2019 1:30 PM | Last reply by Stoyan Chalakov - Monday, August 26, 2019 9:45 AM -
0 Votes
SCSM - Move indicents/service requests automatically to another queue
Hi all! I would like to move incidents or service requests in system center service manager, automatically to another queue, when nothing happens after some ...Proposed | 12 Replies | 256 Views | Created by Strahinja Janacek - Wednesday, August 7, 2019 8:20 AM | Last reply by Andreas Baumgarten - Monday, August 26, 2019 9:32 AM -
0 Votes
Issue with SCSM picking up email/replies to existing tickets
Hi we had an issue with our SCSM 2016 yesterday where we had issues with the exchange connector and picking up emails. there was an error and so after looking ...Unanswered | 2 Replies | 137 Views | Created by mvaghji - Thursday, August 22, 2019 12:31 PM | Last reply by Andreas Baumgarten - Saturday, August 24, 2019 7:32 AM - Items 1 to 20 of 14854 Next ›
Service Manager - General announcements
-
Link
Please take a look at the following blogpost to help Microsoft in understanding your Service manager workload. The information you provide here can help Microsoft to plan for future product enhancements!
Service Manager - Customization Using the SDK and Authoring Tool announcements
-
Link
The TechNet Wiki page where you can find a lost resources for development and deep authoring for System Center 2012 Service Manager.
System Center 2012 Service Manager Developer's Survival Guide
Service Manager - Data Warehouse, Reporting and Dashboards announcements
-
Link
In my recent blog post I've attached a schema as well as some guidance as to how to navigate through the DW, what the type of tables are and more.
