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Found 38 threads
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0 VotesLooking for instructions on submitting a Change Request in Service Manager
We've created change requests, but they are in the "New" state and we're trying to move them to the "Submitted" state.Answered | 2 Replies | 2463 Views | Created by idap - Monday, August 7, 2017 9:50 PM | Last reply by Andreas Baumgarten - Tuesday, August 8, 2017 5:53 AM
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What exactly is the Queue "Work Item Group" used for?
There is an out-of-box Queue in SCSM (We're on 2012 R2) called "Work Item Group" that I can't really find any helpful documentation on. Can someone ...Answered | 1 Replies | 3561 Views | Created by Chris Keander - Tuesday, November 8, 2016 5:21 PM | Last reply by Andreas Baumgarten - Tuesday, November 8, 2016 10:51 PM -
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Update Roll Up 7 on service manager 2012
I installed the Update on the System Center Service Manager components in the order Primary Management server and then Data warehouse server. I restarted the Primary management server, the service ...Answered | 7 Replies | 2923 Views | Created by Madhumitha Anbalahan - Friday, May 13, 2016 8:06 AM | Last reply by Yan Li_ - Friday, May 20, 2016 3:21 AM -
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How to use property Upgrade Code in detection method "Windows Installer"?
Hi I am a packaging specialists helping our deployment guys to add our software (100rds of installers) as application entries in SCCM 2012. The methods supplied by SCCM seem ...Answered | 1 Replies | 5614 Views | Created by Branedal - Monday, February 3, 2014 12:48 AM | Last reply by PGummalla - Friday, September 18, 2015 1:04 PM -
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Excel errors in windows 10
Hi, I upgraded to Windows 10 this morning, but when I try and open excel files I am told they are corrupt. These are files I have been working on prior ...Answered | 1 Replies | 3328 Views | Created by melojax - Wednesday, August 5, 2015 9:08 AM | Last reply by Stoyan Chalakov - Wednesday, August 5, 2015 9:31 AM -
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SCSM 2012R2 - How to assign automaticaly a knowledge article to ticket ?
Hello, How can i assign automaticaly a SCSM knowledge article or a Sharepoint URL to a new ticket depending on his name ...Answered | 4 Replies | 3676 Views | Created by Jérémy LEBON - Tuesday, March 3, 2015 1:08 PM | Last reply by Jérémy LEBON - Tuesday, March 3, 2015 5:30 PM -
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LAN Number
What is LAN(License Activation Number) & what is its use ?Answered | 2 Replies | 11005 Views | Created by Ravi Bhathee - Thursday, February 12, 2015 7:39 AM | Last reply by Yan Li_ - Friday, February 13, 2015 7:46 AM -
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Self study books SCSM
Any suggestions on some good self study books for SCSM 2012 r2? Regards Hans PetterAnswered | 4 Replies | 4038 Views | Created by hanspjacobsen - Thursday, December 18, 2014 12:51 PM | Last reply by Patrick Wahlmüller - Friday, December 19, 2014 8:02 AM -
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Knowledge Management External Content Question
I've read in previous articles that basically in the SM Portal you can't view external content links stored in the KM Articles. Is this still the case in SM 2012 R2?Answered | 1 Replies | 3512 Views | Created by Red Shirt in IT - Tuesday, October 28, 2014 7:36 PM | Last reply by Marat Kuanyshev - Thursday, October 30, 2014 3:09 PM -
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SCSM 2012 R2 - is there a supported scenario for the R2 OpsMgr agent?
Our SCSM 2012 R2 UR2 installation still includes the SP1 OpsMgr agent. Is there a supported scenario for SCSM 2012 R2 and the SCOM 2012 R2 agent?Answered | 2 Replies | 3505 Views | Created by GregT8_at_Catapult - Saturday, June 21, 2014 4:21 PM | Last reply by GregT8_at_Catapult - Monday, June 23, 2014 2:01 PM -
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Is there any hands on lab manual for system center 2010 sp1?
I want to learn CSMS. I just finished setting up the CSMS 2010 sp1 lab at home. I am looking for a lab manual to preform some common tasks. The reason I didn't setup 2012 lab was ...Answered | 1 Replies | 4215 Views | Created by jahan2014 - Tuesday, April 8, 2014 2:54 AM | Last reply by Marat Kuanyshev - Tuesday, April 8, 2014 3:58 AM -
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Formatting field based on another field's value.
Hello, we have added a field to identify VIP users in Service Manager 2012. The field shows up on the Extensions tab of a user CI. We would like to modify the Affected User field in an ...Answered | 3 Replies | 4128 Views | Created by jbmeier - Wednesday, March 26, 2014 3:32 PM | Last reply by jbmeier - Thursday, March 27, 2014 1:15 PM -
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Creating a format file to map Incident records being imported from another tool in Service Manager.
Hello, we are trying to import some of our Incident records from BMC Remedy into Service Manager. Our data architect is running into some difficulty finding the necessary information to create ...Proposed | 2 Replies | 4457 Views | Created by jbmeier - Tuesday, February 11, 2014 4:38 PM | Last reply by AndersAsp - Wednesday, February 19, 2014 11:34 PM -
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Adding current SCSM databases into cluster
Hi All I am looking for a documentation to add the existing SCSM databases (sm-db and all the dwdb's) into a SQL Cluster . Can someone please point me to a some kind of ...Answered | 1 Replies | 3910 Views | Created by Shawn18 - Wednesday, February 5, 2014 6:19 PM | Last reply by Shawn18 - Monday, February 10, 2014 7:45 PM -
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Service Manager R2 documentation
Hi, Today I'm doing a Service Manager 2012 R2 installation at a customer. I have read through the documentation and a few things makes me confused. I hope you can ...Answered | 2 Replies | 3986 Views | Created by O_Helge - Tuesday, October 22, 2013 7:58 AM | Last reply by O_Helge - Tuesday, October 22, 2013 8:53 AM -
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Using FIM Password Self-service with ADAM or Open LDAP
Does the self-service component of FIM work with ADAM as well as AD?Unanswered | 2 Replies | 5742 Views | Created by Marcus Pilcherus - Thursday, May 23, 2013 9:49 PM | Last reply by Marcus Pilcherus - Friday, May 24, 2013 12:41 PM -
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connector to GMAIL
do we have documentation for connecting SCSM2010 to gmail? we are getting rid of exchange. (SCSM 2010 SP2 ...Answered | 1 Replies | 5515 Views | Created by OBSD - Friday, March 29, 2013 6:08 PM | Last reply by M Fawzi - Saturday, May 4, 2013 8:20 AM -
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Complete Instructions for Knowledge Articles
Are there any clear instructions published for SCSM 2012 and how to correctly fill in all the fields of a Knowledge Article? I was looking through the SC2012-ServiceMgr_Administrator.docx file ...Answered | 1 Replies | 6786 Views | Created by Chris Keander - Tuesday, February 19, 2013 11:19 PM | Last reply by Rob.Ford - Wednesday, April 10, 2013 6:06 PM -
1 Votes
SCSM 2010 SP1 maximum supported SQL Server version?
I've been looking around for some answers to a few question and have been kind of successful. But still not to the level I'd like to be. We are getting ready to move a bunch ...Answered | 1 Replies | 6146 Views | Created by Julez K - Monday, April 1, 2013 4:57 PM | Last reply by Rob.Ford - Wednesday, April 10, 2013 6:02 PM -
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SCSM 2012 SP1 Upgrade instructions
Just looking for a guide on the proper way to do the upgrade to SP1 for SCSM 2012.Answered | 1 Replies | 5817 Views | Created by Marcel Hager - Tuesday, April 9, 2013 10:50 PM | Last reply by Rob.Ford - Wednesday, April 10, 2013 5:49 PM - Items 1 to 20 of 38 Next ›
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