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Download .appx fail on Company portal RRS feed

  • السؤال

  • Hi,

    I don't understand why i can't download my .appx from the Company Portal.

    My remote device is recognized on the Administration console and linked to the user account. When i go to the Company Portal with it i can easely see my .appx and start download but it always fail.

    Here a part of my ErrorLog ( without stack trace ) :

    --- Exception Details ---
    Microsoft.Management.Services.SelfServicePortal.Common.Portable.DataAccess.Exceptions.InvalidTokenException: Unauthorized, request URI: https://msub01.manage.microsoft.com/IWS/Devices

    Thanks by advance


    • تم التحرير بواسطة pierre_87 26/ربيع الثاني/1435 06:02 م
    26/ربيع الثاني/1435 06:01 م

الإجابات

  • Hi,

    Regarding current error message, it appear that permission is required to download appx from your company portal.

    Please first make sure with the site admin has authorize your account to download the appx file.

    Then since in the IE 10 OR later version, the enhanced protected mode is built in to prevent you from download the app without reputation or existing in the  white list. Please first put your portal site into Trusted site, and disable enhanced protected mode settings to check the issue.

    How to Turn On or Off Enhanced Protected Mode in IE10 and IE11
    http://www.eightforums.com/tutorials/31977-internet-explorer-enhanced-protected-mode-turn-off.html

    In addition, if the company portal appear as modern UI app, to download and install addition appx developed just in your company, make sure you have the correct certification installed.


    Kate Li
    TechNet Community Support

    • تم وضع علامة كإجابة بواسطة David WoltersModerator 06/جمادى الأولى/1435 05:00 م
    27/ربيع الثاني/1435 01:26 م
    المالك