none
update error code 800B0100

    Question

  • i am getting this update error , what can i do?  help didnt help in solving this problem.

    Saturday, August 25, 2007 11:14 AM

Answers

  • Hi

     

     

    I had also the error code 800B0100 and after a while snoopin' around on the net i found this and it workt for me:

     

    http://groups.google.com/group/microsoft.public.windowsupdate/browse_thread/thread/24031afb58843267/c2678a9df92ac896

     

    Jesse    

     
     

    Had this same problem and a tech support fixed it, hope this works for you.

    This is what he wrote:

    This seems that there is a system issue which blocked the self update for
    Windows Update Agent. To resolve this issue, we can perform an in-place
    upgrade to replace the corrupted files. The in-place upgrade will only
    replace the system files and do not remove any installed applications. So, it
    is safe for us. However, it requires you have the installation CD and product
    key for Vista. If you do not have the CD and key, please let me know.

    If you would like to perform the in-place upgrade, let’s refer to the
    following steps.

    1. Start the computer by using the current Operating System.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

    • If Windows automatically detects the DVD, the Install now screen appears.
    Click Install now.

    • If Windows does not automatically detect the DVD, follow these steps:

    a.  Click Start, click Run, type Drive:\setup.exe, and then click OK.

    Note Drive is the drive letter of the computer's DVD drive.

    b.  Click Install now.

    4. When you reach the "Which type of installation do you want?" screen,
    click Upgrade to upgrade the current operating system to Windows Vista.

    Please let me know if this can help us fix the problem. However, if the
    problem persists, I will contact our Windows Vista Support to help us.
    Because of the current problem is a more system related issue. They are
    experts on this issue and I believe it is the most efficient way to resolve
    this issue as soon as possible. Thank you for your understanding.

    I'm looking forward to hearing from you.

    Best Regards,

    Mike Qu

    v-30m...@mssupport.microsoft.com

    Microsoft Windows Update Support Professional

    Saturday, October 13, 2007 7:50 PM

All replies

  • This is caused by the Windows Sidebar being open when the update is being installed.

    I suggest you manually download the update and save it on your desktop.

    Close the sidebar and any other programs that are running, but not the firewall or anti-virus.

    Click the update on the desktop to run and the install will start.

    When install has completed restart computer and reopen the Sidebar.

    That should do the trick!

     

    Friday, August 31, 2007 10:19 AM
  • I have had the same error code 800B0100 (No Signature was present in the subject) when Windows Update tried and failed to install KB933360.

    I tried downloading to the desktop, turning off the sidebar, and attempting to install.  It did not work.

    I have looked all over the internet for an answer to this problem but have not had any success.  All suggestions would certainly be appreciated.

    Saturday, September 01, 2007 2:14 PM
  • The update you refer to relates to the Windows Clock and Daylight saving, so closing the sidebar alone will not help in this instance. I suggest that you close the clock and remove it from start up and the system tray. Then download the patch manually and install. When it has successfully completed restart the PC and reset the clock.

     

    I must ask this: Are you running a genuine version of Vista? If not it won't work

    Thursday, September 06, 2007 7:05 PM
  • I also had this error code on a Dell factory installed Vista OS.  The update was for the junk mail filter in Windows Mail (KB905866).  All the email help guy could offer was to "hide" this update.

     

    No solution as yet.  Any Ideas?

     

    Saturday, September 08, 2007 3:05 AM
  • I am not sure how to clock the clock and remove it from the tray.  I did right click on the tray and there is a box to check or uncheck that shows tthe clock.  By unchecking it will not show in the tray.  I have not found a way to close it.  Would you mind relaying how to do this.  Thanks.
    Sunday, September 09, 2007 11:13 AM
  • I am getting the same error 800b0100 on my Vista Home primium HP. Last 2 weeks I spent Dozens of hours getting Support from many services. Finaly they told me that there in NOT solution yet to that Error. We need to wait for Microsoft or Reinstall the Vista.

     

    Saturday, October 13, 2007 6:09 AM
  • Hi

     

     

    I had also the error code 800B0100 and after a while snoopin' around on the net i found this and it workt for me:

     

    http://groups.google.com/group/microsoft.public.windowsupdate/browse_thread/thread/24031afb58843267/c2678a9df92ac896

     

    Jesse    

     
     

    Had this same problem and a tech support fixed it, hope this works for you.

    This is what he wrote:

    This seems that there is a system issue which blocked the self update for
    Windows Update Agent. To resolve this issue, we can perform an in-place
    upgrade to replace the corrupted files. The in-place upgrade will only
    replace the system files and do not remove any installed applications. So, it
    is safe for us. However, it requires you have the installation CD and product
    key for Vista. If you do not have the CD and key, please let me know.

    If you would like to perform the in-place upgrade, let’s refer to the
    following steps.

    1. Start the computer by using the current Operating System.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

    • If Windows automatically detects the DVD, the Install now screen appears.
    Click Install now.

    • If Windows does not automatically detect the DVD, follow these steps:

    a.  Click Start, click Run, type Drive:\setup.exe, and then click OK.

    Note Drive is the drive letter of the computer's DVD drive.

    b.  Click Install now.

    4. When you reach the "Which type of installation do you want?" screen,
    click Upgrade to upgrade the current operating system to Windows Vista.

    Please let me know if this can help us fix the problem. However, if the
    problem persists, I will contact our Windows Vista Support to help us.
    Because of the current problem is a more system related issue. They are
    experts on this issue and I believe it is the most efficient way to resolve
    this issue as soon as possible. Thank you for your understanding.

    I'm looking forward to hearing from you.

    Best Regards,

    Mike Qu

    v-30m...@mssupport.microsoft.com

    Microsoft Windows Update Support Professional

    Saturday, October 13, 2007 7:50 PM
  • I dont have the disc because my laptop came with vista

    and no matter what I do I cant seem to get rid of this problem unless I take my computer back to factory  settings and even about two or three weeks after I do that it comes up with this error again I've even recently had my computer sent back to HP were they had to replace the mother board and nobody who looked at it could fix this problem please if you know how to fix this problem I am begging you to help me its driving me nuts it keeps causing more problems

     

    Wednesday, November 07, 2007 6:07 AM
  • This worked great for me!  And it was easy to do!  Thank you!

     

    Tuesday, November 27, 2007 9:51 PM
  • Please help me I am getting same error message Code 800B0100. Unfortunately mr HP notebook came with Vista Home Premium loaded on and I do not have a disk for the oprating system.  I do not want to start all over because I would lose everything. I am diabled and have too much to deal with can u help me?  Susan  slofthus@comcast.net

    Saturday, December 15, 2007 11:12 PM
  • Please help me I do not have the disk as vista home premium was preloaded,  Susan

     

    Saturday, December 15, 2007 11:19 PM
  • I forgot to add that i downloaded alot of files fine from windows and the three that would not load with code 800B0100 was for windows vista here are the codes KB942615, KB942624, and KB952763.   HELP

     

     

    Sunday, December 16, 2007 4:46 AM
  • Hi there,

     

    Unfortunately i have no solution for your problem,but maybe you can try this:

     

    https://support.microsoft.com/oas/default.aspx?gprid=6527

     

    Good luck!

     

    Monday, December 17, 2007 8:33 PM
  •  Susan_Joanne wrote:

    I forgot to add that i downloaded alot of files fine from windows and the three that would not load with code 800B0100 was for windows vista here are the codes KB942615, KB942624, and KB952763.   HELP

     

     

    Ok what you need to do is when you try and download them automaticly, and they fail, click "view update History" and write down the ones that failed. then you do a google search for them and manuely download them and save them for a folder on your deast top, im not sure is there is an executable file with them but double click the the .exe file in each one and they should automatically install. If they down have a .exe file e-mail me and i'll write you and tell you exactly how to do it- blasphemy-420@hotmail.com
    Monday, February 11, 2008 7:52 PM
  • I know on Server 2008 all I had to do was open command prompt and type in Net Time
    This set the clock to the correct time and it ran fine after that.

    Wednesday, July 01, 2009 3:48 PM
  • can't i just buy a new motherboard  if my laptop show this error code 800b0100 setup failed to install product catalogs.
    • Proposed as answer by hackern31 Monday, November 02, 2009 3:06 PM
    Monday, November 02, 2009 3:06 PM
  • Hackern 31,

    That's a bit extreme, when there are solutions like:

    http://www.instantvista.com/800B0100.html

    Kind Regards

    Marc Liron - Microsoft MVP
    Tuesday, November 10, 2009 9:22 PM
  • doublecheck to make sure the firewall isn't blocking the error.  Even though my Win2008 x64 server (virutally identical to Vista x64) was getting this error and I turned off the firewall, the service for the firewall was still running.  Make sure it is set to disable for the time being so you can run your updates.
    JimPonder
    Thursday, September 30, 2010 5:52 PM