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"Your PC run into a problem and need to restart" RRS feed

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  • kindly help me..i m getting error of "Your PC run into a problem and need to restart"

    dmp files are attached...

    https://skydrive.live.com/#cid=E0182946DBCE45FD&id=E0182946DBCE45FD%21244

    Sunday, March 3, 2013 7:40 AM

All replies

  • looks like you have RAM issues:

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff70013080558, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80374d35aa9, If non-zero, the instruction address which referenced the bad memory
    	address.
    Arg4: 0000000000000002, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80374fdd168
    GetUlongFromAddress: unable to read from fffff80374fdd1f8
     fffff70013080558 Nonpaged pool
    
    FAULTING_IP: 
    nt!MiAgeWorkingSet+109
    fffff803`74d35aa9 f60701          test    byte ptr [rdi],1
    
    MM_INTERNAL_CODE:  2
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  AV
    
    PROCESS_NAME:  msiexec.exe
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff88002b32810 -- (.trap 0xfffff88002b32810)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000005 rbx=0000000000000000 rcx=0000000000000005
    rdx=000000000000021b rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80374d35aa9 rsp=fffff88002b329a0 rbp=0000000000000016
     r8=0624dd2f1a9fbe77  r9=000000000000000a r10=0000000000000009
    r11=00000000000008be r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    nt!MiAgeWorkingSet+0x109:
    fffff803`74d35aa9 f60701          test    byte ptr [rdi],1 ds:00000000`00000000=??
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80374e700d4 to fffff80374d02040
    
    STACK_TEXT:  
    fffff880`02b32628 fffff803`74e700d4 : 00000000`00000050 fffff700`13080558 00000000`00000000 fffff880`02b32810 : nt!KeBugCheckEx
    fffff880`02b32630 fffff803`74d3d12f : 00000000`00000000 fffff700`13080558 fffffa80`0170e940 fffff6fb`00000000 : nt! ?? ::FNODOBFM::`string'+0x3171e
    fffff880`02b326d0 fffff803`74cffaee : 00000000`00000000 fffff700`01080000 00000000`00000000 fffff880`02b32810 : nt!MmAccessFault+0x54f
    fffff880`02b32810 fffff803`74d35aa9 : 00000003`00000000 00000000`00000000 00000000`00000001 00000000`73576d4d : nt!KiPageFault+0x16e
    fffff880`02b329a0 fffff803`74d36b84 : fffffa80`03ba2ce8 00000000`00000001 00000000`00000001 fffff803`74d3424e : nt!MiAgeWorkingSet+0x109
    fffff880`02b32b70 fffff803`74d33b6d : fffff880`02b32c49 00000000`00000001 00000000`00000000 00000000`00000000 : nt!MiTrimOrAgeWorkingSet+0xb4
    fffff880`02b32bc0 fffff803`74d34f1c : 00000000`00000003 00000000`00000000 00000000`00000001 00000000`00000003 : nt!MiProcessWorkingSets+0x1dd
    fffff880`02b32cb0 fffff803`74d34a95 : 00000000`00000002 fffff880`02b32d20 00000000`00000008 00000000`00000000 : nt!MmWorkingSetManager+0x40
    fffff880`02b32ce0 fffff803`74caa3d5 : fffffa80`0170e940 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBalanceSetManager+0xd9
    fffff880`02b32d50 fffff803`74ce8116 : fffff880`009bf180 fffffa80`0170e940 fffffa80`01706480 fffffa80`01724040 : nt!PspSystemThreadStartup+0x59
    fffff880`02b32da0 00000000`00000000 : fffff880`02b33000 fffff880`02b2d000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiAgeWorkingSet+109
    fffff803`74d35aa9 f60701          test    byte ptr [rdi],1
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  nt!MiAgeWorkingSet+109
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50ecec77
    
    IMAGE_NAME:  memory_corruption
    
    BUCKET_ID_FUNC_OFFSET:  109
    
    FAILURE_BUCKET_ID:  AV_nt!MiAgeWorkingSet

    Please download memtest86+ [1], burn a new bootable CD (use a CD-RW if possible) from the ISO (download and use ImgBurn [2][3] to do this or make double click on the ISO in Windows 8), reboot your PC and scan your RAM 4-5hours for errors. If memtest86+ detects errors, test each module its own and replace the faulty RAM.

    If the memtest tells no error, please download CPU-Z [4], look in the memory and SPD tab and verify that the current RAM Speed and the Timings match to the values that you see in the SPD tab. If your RAM run at CR (Command Rate) 1T, change the value into 2T in the BIOS. This should fix the crashes.

    André

    [1] http://www.memtest.org/download/4.20/memtest86+-4.20.iso.zip
    [2] http://www.imgburn.com/index.php?act=download
    [3] http://forum.imgburn.com/index.php?showtopic=61
    [4] http://www.cpuid.com/softwares/cpu-z.html


    "A programmer is just a tool which converts caffeine into code"

    Sunday, March 3, 2013 7:49 AM
    Answerer
  • Report error when windows asked you to do so.

    Did you installed any new hardware or software?

    What is version and manufacturer of your PC?

    Sunday, March 3, 2013 8:28 AM
  • no

    windows 8 64 bit

    del dimension c521 

    Sunday, March 3, 2013 8:37 AM
  • have you done the memtest?

    "A programmer is just a tool which converts caffeine into code"

    Sunday, March 3, 2013 7:39 PM
    Answerer
  • yes and was well
    Monday, March 4, 2013 8:44 AM
  • run CPU-Z and check the RAM timings.

    "A programmer is just a tool which converts caffeine into code"

    Monday, March 4, 2013 8:08 PM
    Answerer