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User Profile Service login failure RRS feed

  • Question

  • Since two days I can not log on anymore to my computer. I get the message "the user profile service failed to log on. The user profile can not be read" (or similar, trying to translate from Swedish...). 

    I came suddenly, I am not aware of any  updates that could have been the cause for this. Have tried to do system fix and similar (using F8 when starting up). Nothing seems to work. I do not have more available user accounts either.

    Help, do not know what to do

    Sunday, April 10, 2011 9:49 AM

Answers

  • You mentioned using F8 key. That is used to go to safe mode.....
    Shut off your computer > restart your computer > immediately and repeatedly tap F8 key untill you see a black and white screen > that is the safe mode > select Safe Mode With Networking.

    Can you do that ?
    If yes, in the logon screen, do you see another account next to your own account ?
    If yes, that is your Built-in Admin account. By default, it has no password. Logon to it and do the followings :

    1. Do a system restore. Pick the date before you have this problem as your restore point.
    Here is the tutorial to do system restore :    http://www.vistax64.com/tutorials/76905-system-restore-how.html
    Not : make sure you pick a date BEFORE you have this problem as your restore point.

    2. If system restore is NOT successful, use this Microsoft tutorial :    http://support.microsoft.com/kb/947215

    3. While still in the Built-in admin account, create a new admin account > see if you can logon to the new admin account.


    If it solves your problem, I did it. If it does not, my twin brother did it.
    Sunday, April 10, 2011 2:52 PM

All replies

  • You mentioned using F8 key. That is used to go to safe mode.....
    Shut off your computer > restart your computer > immediately and repeatedly tap F8 key untill you see a black and white screen > that is the safe mode > select Safe Mode With Networking.

    Can you do that ?
    If yes, in the logon screen, do you see another account next to your own account ?
    If yes, that is your Built-in Admin account. By default, it has no password. Logon to it and do the followings :

    1. Do a system restore. Pick the date before you have this problem as your restore point.
    Here is the tutorial to do system restore :    http://www.vistax64.com/tutorials/76905-system-restore-how.html
    Not : make sure you pick a date BEFORE you have this problem as your restore point.

    2. If system restore is NOT successful, use this Microsoft tutorial :    http://support.microsoft.com/kb/947215

    3. While still in the Built-in admin account, create a new admin account > see if you can logon to the new admin account.


    If it solves your problem, I did it. If it does not, my twin brother did it.
    Sunday, April 10, 2011 2:52 PM
  • You did it (not your twin brother), it is fixed now :-) THANX!!
    Sunday, April 10, 2011 6:36 PM
  • You did it (not your twin brother), it is fixed now :-) THANX!!


    You are welcome.

    It is important to have 2 admin accounts. One is for emergency situation such as the one you had. That way, you will never be locked out of the computer.
    Also your built-in admin account should be either...
    1. disabled
    2. password prtected.

    How to enable or disable built-in admin account :
    http://www.vistax64.com/tutorials/67567-administrator-account.html

     


    If it solves your problem, I did it. If it does not, my twin brother did it.

    Sunday, April 10, 2011 8:40 PM