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LAN dead all of a sudden? RRS feed

  • Question

  • My LAN light doesnt come on on my DLINK 504T modem, the only solve windows 7 gives me is that I should plug in an ethernet cable.
    This doesnt help at all because I have tested the cable and it works.
    I can ping to the machine from another machine,
    I have plugged my old Windows XP machine in using the same modem/cable and it connects with no problem.
    Device manager doesnt say there is anything wrong with the network card. (have done uninstall/reinstall)
    I took the machine back to the place I bought it from and it connected to the internet there with no problem at all.
    This is a very perplexing problem! (pulling out hair noises)
    I ran an ipconfig /all and the results are below.
    Does anyone have any idea as to why I can't connect with my W7 machine? Is there some setting I need to check? Any advice would be greatfully recieved.

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : Robyn-PC
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)
       Physical Address. . . . . . . . . : 00-26-18-81-2F-97
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{30818DEE-AE40-4342-AE2B-7FF0B18ECBD7}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tuesday, March 9, 2010 5:54 AM

Answers

  • Hi,

     

    I think we need to ensure the router is compatible with Windows 7; however, from the following page, I found this device is no longer supported by D-Link:

     

    DSL-504T ADSL Router Modem

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    At this time, please check the following:

     

    1.    Change another network cable to have a try.

     

    2.    Ensure that you have tried the all ports on the router.

     

    3.    Ensure your NIC driver is up-to-date.

     

    4.    Disable Media sense to have a try:

     

    1)     Start Registry Editor.

    2)     Locate the following registry subkey:

     

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters

     

    3)     Add the following registry entry to the Parameters subkey:

     

    Name: DisableDHCPMediaSense

    Data type: REG_DWORD (Boolean)

    Value: 1

     

    4)     Restart the computer and check the result.

     

    Hope this helps. Thanks.


    Nicholas Li - MSFT
    Wednesday, March 10, 2010 10:00 AM
    Moderator