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Windows 7 Windows Media Player won't open.

    Question

  • Hello all,

    I have windows 7 and my windows media player will not open at all. It does not show any type of error message. Any solutions?

    Thursday, September 09, 2010 1:06 AM

Answers

  • Hi,

     

    Please go to the folder: C:\Program Files\Windows Media Player, find the wmplayer.exe file and double click on it and see if you can open it. If you can’t open WMP either, there might be some files corrupted, please take the following steps to re-install Windows Media Player:

     

    1)  Click Start and type: features in the Search box.

    2)  Click on “Turn Windows Features on or off”.

    3)  Expand “Media Features” and uncheck the box “Windows Media Player”.

    4)  Then go to C:\Program Files\Windows Media Player and delete this folder.

    5)  Restart the machine.

    6)  Repeat the step 1) and step 2).

    7)  Expand “Media Features” and check the box ”Windows Media Player” again.

    8)  Restart the machine.

     

    Now open Windows Media Player again to see how it works.

     

    If the issue persists, let’s perform an In-place upgrade to automatically repair corrupted system files. In-place Upgrade is a special upgrade process to repair the system. In-place Upgrade will not affect settings like photos, movies, documents, etc. that are saved on the computer. It won’t require activation again.

     

    1)    Perform a clean boot in the current operating system.

    2)    Insert the Windows 7 Installation Disc to your DVD-ROM drive. If AutoPlay pops up, click “Run setup.exe” directly.

    3)    Click “Install now” on the “Install Windows” screen.

    4)    In the “Get important updates for installation” screen, it is recommended to select the first option to download latest updates for installation, if Internet access is available.

    5)    Check the box “I accept the license terms” to agree with the installation license and click “Next”.

    6)    In the “Which type of installation do you want?” screen, click “Upgrade” to perform the In-Place upgrade.

     

    Then, follow the wizard to finish the In-place Upgrade process.

     

    Best Regards

    Dale


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, September 10, 2010 5:31 AM
    Moderator

All replies

  • Does it still not open after a reboot? After you tried starting it, press Ctrl+Alt+Del and start Task Manager. Look for wmplayer.exe processes on the Processes tab, and kill these. Then try starting WMP again.

    If you create a new user account in Control Panel, and log in on that account, does the issue occur there as well? And if you boot Windows 7 into Clean Boot mode, does it work then?


    Tim De Baets
    http://www.bm-productions.tk
    Thursday, September 09, 2010 2:00 PM
  • There is no wmplayer.exe in my processes tab and I did the clean boot and it still will not work.
    Thursday, September 09, 2010 5:22 PM
  • Hi,

     

    Please go to the folder: C:\Program Files\Windows Media Player, find the wmplayer.exe file and double click on it and see if you can open it. If you can’t open WMP either, there might be some files corrupted, please take the following steps to re-install Windows Media Player:

     

    1)  Click Start and type: features in the Search box.

    2)  Click on “Turn Windows Features on or off”.

    3)  Expand “Media Features” and uncheck the box “Windows Media Player”.

    4)  Then go to C:\Program Files\Windows Media Player and delete this folder.

    5)  Restart the machine.

    6)  Repeat the step 1) and step 2).

    7)  Expand “Media Features” and check the box ”Windows Media Player” again.

    8)  Restart the machine.

     

    Now open Windows Media Player again to see how it works.

     

    If the issue persists, let’s perform an In-place upgrade to automatically repair corrupted system files. In-place Upgrade is a special upgrade process to repair the system. In-place Upgrade will not affect settings like photos, movies, documents, etc. that are saved on the computer. It won’t require activation again.

     

    1)    Perform a clean boot in the current operating system.

    2)    Insert the Windows 7 Installation Disc to your DVD-ROM drive. If AutoPlay pops up, click “Run setup.exe” directly.

    3)    Click “Install now” on the “Install Windows” screen.

    4)    In the “Get important updates for installation” screen, it is recommended to select the first option to download latest updates for installation, if Internet access is available.

    5)    Check the box “I accept the license terms” to agree with the installation license and click “Next”.

    6)    In the “Which type of installation do you want?” screen, click “Upgrade” to perform the In-Place upgrade.

     

    Then, follow the wizard to finish the In-place Upgrade process.

     

    Best Regards

    Dale


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, September 10, 2010 5:31 AM
    Moderator