A2DP failed RRS feed

  • Question

  • i have a wireless headphone

    but it cannot be connected via bluetooth

    the message appears A2DP failed

    Saturday, August 11, 2018 8:59 AM

All replies

  • Great help from

    Try to download the driver from Bluetooth Chipset and after that use those files to update the drivers on your Windows 7 Device Manager.

    Also, check the RazzMaTazz’s solution, source:

    Windows 7: How to pair/connect Bluetooth audio device to Windows 7 PC.

    If the PC has an add-on Bluetooth adapter/dongle, download & install the latest driver directly from the Bluetooth dongle maker’s website, if possible.

    If the PC has Bluetooth built-in, download & install the latest Bluetooth driver directly from the PC manufacturer, if possible.

    If the add-on Bluetooth adapter/dongle maker, or the PC-maker doesn’t provide working Bluetooth software for Windows 7:

    1) On the Windows 7 PC, go into to the “Device Manager” (Start Menu/Control Panel/Device Manager) and expand the “Bluetooth Radios” section to determine the maker of the Bluetooth chip. Typically this is a chipmaker like Broadcom, Cambridge Silicon Radio (CSR), or Toshiba.

    2) Go to the chipmaker’s website to download the latest driver. For example, in the case of Broadcom, download the Widcomm Bluetooth software from Broadcom’s website,

    3) With the Bluetooth hardware adapter/dongle installed (if not built-in), install the chipmaker’s Bluetooth software.

    Once the Bluetooth software is installed, you should be able to pair and connect with the Bluetooth audio device in the normal manner (Start Menu/Devices and Printers/Add a device).

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact

    Monday, August 13, 2018 1:48 AM
  • Thanks! I solved my problem the komeil link!
    Saturday, May 11, 2019 10:06 PM