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Hidden Dialog Box RRS feed

  • Question

  • Has a fix been created for this problem?  

    When I choose the BROWSE button to upload a file, the subsequent dialog box (Displaying the file list) is completely hidden behind the original box.  The only workaround I have found is to restore the original box down so small that you can grab the FileList dialog box and make your selection.

     

    Thoughts?  Thanks!

    Thursday, April 22, 2010 6:56 PM

Answers

  • Which program are you using? If it is a third party program, you may not be able to get more assistance in this forum. In this case please contact the publisher of the application for more information.
    Arthur Xie - MSFT
    • Marked as answer by Arthur Xie Friday, May 7, 2010 5:11 AM
    Monday, April 26, 2010 7:58 AM

All replies

  • Which program are you using? If it is a third party program, you may not be able to get more assistance in this forum. In this case please contact the publisher of the application for more information.
    Arthur Xie - MSFT
    • Marked as answer by Arthur Xie Friday, May 7, 2010 5:11 AM
    Monday, April 26, 2010 7:58 AM
  • I have similar problems with Windows 7 Pro:

     - sometimes, when trying to print a web page (IE 9.0.1), a print dialog box will be created but I will not see it, and IE appears to be frozen. The box was hidden behind the active IE window.

     - frequently, when trying to save a printable page using Adobe 9, the Save dialog box will be hidden behind the active Adobe or IE window.

    I sometimes discover the hidden box by chance ... And sometimes when I try to shut down IE, and it says it is waiting for a response.

    How can I force pop up dialog boxes to pop up ON TOP of the formerly active window???

     


    JimC
    • Edited by Jim Kelowna Monday, August 1, 2011 7:23 PM resubmitted as query
    Monday, August 1, 2011 7:21 PM
  • Me too!

    Sometimes I can't get to the box except by killing the app!  Then it's no use anyway.

    Thursday, August 4, 2011 10:31 PM
  • After having stuck with XP Pro long enough, I'm gradually buying and provisioning Windows 7-based machines, and I have seen this undesirable "hidden pop-under dialog box" issue on every Win7 box I've worked with. It is NOT the way Windows XP (or 2000, ME, 98, 95, 3.1, etc.) behaved, as I've seen some people claim. There are other threads dating back about TWO YEARS about this bug and yet, why no fix???? Here's one:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/7f4543cf-874d-4a39-bea5-34a824e4c0ce/

    While an advanced user can eventually figure out that there's a hidden window somewhere, awaiting input, it's confusing to normal users, and actually quite annoying even to the advanced user. Is this truly a "bug by design," Microsoft?


    • Edited by AZTopDavid Wednesday, September 7, 2011 2:16 PM
    Wednesday, September 7, 2011 2:13 PM
  • Have had the same problem with Windows 7 since the beginning. It is sporadic, seems to be more observed by an app that is in the background that pops up a modal dialog, but when alt-tab to the app, the app's main window is shown but the modal dialog is hidden behind the app's main window, with the app's main inactive (because modal dial has focus), with no way to switch to it. Sometimes if I think _way_ ahead, I'll move the main window such that the center of the screen is visible, giving enough space to be able to see and click on the modal dialog window to bring it to the foreground and continue, but I rarely think that far ahead (its normally with apps I use all the time and which I run in the background all the time). Since no fix/workaround is apparent, anyone know of an app that lists ALL windows and allows the user to select one to bring to the foreground? If not maybe I'll bite the bullet and write one (God knows I've wasted enough time with this problem and hunting down a patch/solution/workaround/et.al. to have already written one for sure...) Stephen
    Wednesday, September 14, 2011 12:30 PM
  • I'm seeing it quite often with windows 7, including third party or applications I'm debugging in Visual Studio.

    On the taskbar, if there's a stack of modal windows, I can click on one and it'll often bring that window to the front rather than the top modal window. That shouldn't happen.

    It's a real pain where the application's being run maximized in kiosk mode with no keyboard/mouse.

     

    Tuesday, November 1, 2011 3:47 PM
  • I've seen this for months now and while I don't have an absolute definitive answer, here is what I've found.

    Here are the links to the Microsoft Blogs that explain the isse:

    http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/04/26/hidden-dialogs-cause-excel-2010-to-appear-to-hang.aspx

    http://blogs.msdn.com/b/dhruvkh/archive/2012/05/14/outlook-ribbon-woes-on-performing-send-as-e-mail-via-other-office-2010-apps.aspx

    Link Summary...one of your Outlook Addins uses Ribbon Designer to modify the ribbon.  Microsoft is now recommending using Ribbon XML instead.  

    I have found that using the Save and Send feature in Excel seems to trigger the problem on the second use of it.  We have also found that if you hit ESC, you can at least get control of your workbook back.

    I've resorted to, at the moment, creating a shortcut that starts Outlook in Safe Mode.  This seems to solve the problem most of the time.  If you are interested, here is the path you can use to create the shortcut:  

    "C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE" /safe

    Another thing that has worked for one of my users is to NOT maximize the Excel windows and to Cascade them.  This seems to allow for access to the dialog boxes.  So far, it has only worked for one of my users and the others promise they will try it.

    One other thing that has helped others who have a similar issue is to change a registry setting that helps with window focus:

     HKEY_CURRENT_USER\Control Panel\Desktop\ForegroundLockTimeOut 

    change this to 0 and log off/log in to activate it.
    Thursday, January 24, 2013 4:49 PM
  • Try using Alt - SpaceBar  keys, submenu should pop up, select Maximize and active window should appear
    Friday, June 14, 2013 3:19 AM
  • This is an old thread but here's a solution that worked for me when I ran into this recently:

    NirSoft's freeware WinLister utility

    http://www.nirsoft.net/utils/gui_prop_view.html

    (or the newer replacement GUIPropView utility)

    http://www.nirsoft.net/utils/gui_prop_view.html

    can enumerate all existing window handles on the system. You can use this to track down that hidden modal dialog and bring it to the front. It requires a bit of trial and error, but I found that by listing them in order of executable path I was able to locate it pretty quickly.

    Apologies for the code links, apparently I'm not allowed to post real links without verification, which is harder than it seems like it need to be :-(

    NirSoft's utilities have saved me trouble again and again. Please consider donating if they do the same for you.

    Monday, January 9, 2017 11:03 AM
  • ESC Key!!

    This is still an issue 8 years on but the most simple way is to press the ESC key. This will cancel the dialogue box and you can resize the window or try the action again. This way you don't need to kill Word and lose your data like a lot of people have been doing.

    • Proposed as answer by TheRealBob2 Thursday, November 29, 2018 6:14 PM
    Sunday, February 25, 2018 10:40 PM