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Windows 8.1 BSOD problem

    Question

  • Hello i have an ASUS S400 CA ultrabook and my BSOD problems have started after automated upgrade from windows 8 to windows 8.1 Here is the latest dump file. BSOD problem says "DRIVER_IRQL_NOT_LESS_OR_EQUAL(athw8x.sys)"

    I have downloaded driver from the ASUS website but the problem remains unsolved. Please, give me some advice, thank you in advance 

    https://dl.dropboxusercontent.com/u/79149617/042314-24390-01.dmp

    Saturday, April 26, 2014 5:53 PM

Answers

  • Hi,

    The attached DMP file is of the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) bug check.

    This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

    A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.

    3: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`2161c3d8 fffff803`78f627e9 nt!KeBugCheckEx
    ffffd000`2161c3e0 fffff803`78f6103a nt!KiBugCheckDispatch+0x69
    ffffd000`2161c520 fffff800`0272571f nt!KiPageFault+0x23a
    ffffd000`2161c6b0 ffffc000`00000000 athwbx+0x9671f
    ffffd000`2161c6b8 fffff803`7918a223 0xffffc000`00000000
    ffffd000`2161c6c0 ffffe000`6666744e nt!FsRtlTeardownPerStreamContexts+0x53
    ffffd000`2161c730 ffffc000`03ba6010 0xffffe000`6666744e
    ffffd000`2161c738 fffff800`00db4dd2 0xffffc000`03ba6010
    ffffd000`2161c740 fffff800`00cdbe24 Ntfs!NtfsDeleteFcb+0x460
    ffffd000`2161c7c0 fffff800`00000002 Ntfs!NtfsTeardownFromLcb+0x1f4
    ffffd000`2161c850 fffff800`00000001 CI!_guard_check_icall_fptr <PERF> (CI+0x2)
    ffffd000`2161c858 fffff800`029692f0 CI!_guard_check_icall_fptr <PERF> (CI+0x1)
    ffffd000`2161c860 ffffe000`00000000 athwbx+0x2da2f0
    ffffd000`2161c868 fffff800`029685d0 0xffffe000`00000000
    ffffd000`2161c870 fffff800`02968550 athwbx+0x2d95d0
    ffffd000`2161c878 ffffd000`2161c890 athwbx+0x2d9550
    ffffd000`2161c880 ffffd000`2161c951 0xffffd000`2161c890
    ffffd000`2161c888 ffffd000`2161c900 0xffffd000`2161c951
    ffffd000`2161c890 ffffe000`01581098 0xffffd000`2161c900
    ffffd000`2161c898 00000000`00000000 0xffffe000`01581098
    

    ^^ athwbx.sys is the Qualcomm Atheros AR9485WB-EG Wireless Network Adapter. In every case I've dealt with this driver, the manufacturer never actually had the latest version, and downloading this driver always helped - http://www.atheros.cz/atheros-wireless-download.php?chipset=61&system=7

    ^^ Atheros' website can be kind of confusing to say the very least, so let me know if you need help downloading it.

    Regards,

    Patrick

    “Be kind whenever possible. It is always possible.” - Dalai Lama

    Saturday, April 26, 2014 6:20 PM

All replies

  • Hi,

    The attached DMP file is of the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) bug check.

    This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

    A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.

    3: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`2161c3d8 fffff803`78f627e9 nt!KeBugCheckEx
    ffffd000`2161c3e0 fffff803`78f6103a nt!KiBugCheckDispatch+0x69
    ffffd000`2161c520 fffff800`0272571f nt!KiPageFault+0x23a
    ffffd000`2161c6b0 ffffc000`00000000 athwbx+0x9671f
    ffffd000`2161c6b8 fffff803`7918a223 0xffffc000`00000000
    ffffd000`2161c6c0 ffffe000`6666744e nt!FsRtlTeardownPerStreamContexts+0x53
    ffffd000`2161c730 ffffc000`03ba6010 0xffffe000`6666744e
    ffffd000`2161c738 fffff800`00db4dd2 0xffffc000`03ba6010
    ffffd000`2161c740 fffff800`00cdbe24 Ntfs!NtfsDeleteFcb+0x460
    ffffd000`2161c7c0 fffff800`00000002 Ntfs!NtfsTeardownFromLcb+0x1f4
    ffffd000`2161c850 fffff800`00000001 CI!_guard_check_icall_fptr <PERF> (CI+0x2)
    ffffd000`2161c858 fffff800`029692f0 CI!_guard_check_icall_fptr <PERF> (CI+0x1)
    ffffd000`2161c860 ffffe000`00000000 athwbx+0x2da2f0
    ffffd000`2161c868 fffff800`029685d0 0xffffe000`00000000
    ffffd000`2161c870 fffff800`02968550 athwbx+0x2d95d0
    ffffd000`2161c878 ffffd000`2161c890 athwbx+0x2d9550
    ffffd000`2161c880 ffffd000`2161c951 0xffffd000`2161c890
    ffffd000`2161c888 ffffd000`2161c900 0xffffd000`2161c951
    ffffd000`2161c890 ffffe000`01581098 0xffffd000`2161c900
    ffffd000`2161c898 00000000`00000000 0xffffe000`01581098
    

    ^^ athwbx.sys is the Qualcomm Atheros AR9485WB-EG Wireless Network Adapter. In every case I've dealt with this driver, the manufacturer never actually had the latest version, and downloading this driver always helped - http://www.atheros.cz/atheros-wireless-download.php?chipset=61&system=7

    ^^ Atheros' website can be kind of confusing to say the very least, so let me know if you need help downloading it.

    Regards,

    Patrick

    “Be kind whenever possible. It is always possible.” - Dalai Lama

    Saturday, April 26, 2014 6:20 PM
  • Thank you very much, Patrick!

    I have downloaded the dirvers .zip file and will replace the existing driver. However i need to do all this through teamviewer because the notebook is in another country. His owner is a friend of mine and i am going to help her with this problem. If this driver doesn't solve the problem i am afraid we have to make a clear installation of win 8.1. Upgrading of windows always causes problems.

    Thank you once again, i will allow 2 weeks for testing then i will write here about the result.

    Sunday, April 27, 2014 4:42 PM
  • Thanks for the information, I look forward to your update.

    Regards,

    Patrick

    “Be kind whenever possible. It is always possible.” - Dalai Lama

    Sunday, April 27, 2014 6:12 PM