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Virtual machine failed to generate VHD tree: 'Catastrophic failure'('0x8000FFFF'). RRS feed

  • Question

  • Hi Support,

    I tried to delete a Hyper-V check point in Hyper-V Manager but failed with an error. However I can create checkpoint without problem. Currently the disk is 14.6GB free of 97.6GB. I have two vm running, i can successfully delete checkpoint for the other vm. Please advise how to fix this problem. 

    The hosting machine OS is Win 8.1 Enterprise 64bit. 

    Error message in Windows-Hyper-V-VMMS-Admin:

    'xxxxx' failed to remove checkpoint. (Virtual machine ID 9405BED8-CF63-4497-AD27-0A4F4E01BB06)

    Virtual machine failed to generate VHD tree: 'Catastrophic failure'('0x8000FFFF').

    Cannot delete checkpoint: Catastrophic failure (0x8000FFFF). Checkpoint ID A28B861B-3F04-41AC-82F5-EABB310DDC91.



    • Edited by fishchips Tuesday, September 23, 2014 5:09 AM
    Tuesday, September 23, 2014 5:05 AM

Answers

  • Hi Paul,

    I tried to create new snapshot. It was created successfully but still cannot delete the snapshot, the same error. I resolved the problem by deleting the whole snapshot tree. 

    Thursday, October 16, 2014 5:24 AM

All replies

  • Hi fishchips,

    I want to ensure that you can not delete a snapshot even if it is created just now .

    Also please inspect the disk "chain" (inspect disk in vm settings ).

    As a workaround please try to take a snapshost and right click the snapshot then export the snapshot .

    After this import virtual machine from the exported files .

    BGDS

    PAUL

    Thursday, September 25, 2014 3:51 AM
  • I have basically the same problem:

    cannot delete checkpoint catastrophic failure 0x8000FFFF

    Virtual machine failed to generate VHD tree: 'Catastrophic failure'('0x8000FFFF')

    Inspect on all the volumes just displays an information box no sign of any diagnostic.

    I'm at the limit of 50 checkpoints so I can not create a new one for the test.

    Sean 


    Sean Huxley

    Friday, October 3, 2014 4:17 PM
  • Hi Paul,

    I tried to create new snapshot. It was created successfully but still cannot delete the snapshot, the same error. I resolved the problem by deleting the whole snapshot tree. 

    Thursday, October 16, 2014 5:24 AM
  • Hi,

    Thank you for the update.

    Best regards


    Michael Shao
    TechNet Community Support

    • Proposed as answer by FerozUllah Tuesday, July 9, 2019 10:07 AM
    • Unproposed as answer by FerozUllah Tuesday, July 9, 2019 10:07 AM
    Friday, October 17, 2014 9:49 AM
    Moderator
  • Hey Fishchips,

    How did you delete the snapshot tree?

    Edit:

    Nevermind.  I figured it out.  It's in hyper-v manager.  You right click on the tree of checkpoints and click delete checkpoint subtree.

    • Edited by TSJeff Wednesday, November 5, 2014 9:32 PM
    Wednesday, November 5, 2014 9:25 PM
  • Has the VM's virtual disk been converted to a differencing disk? If so...

    The checkpoint was likely created by some third-party application or a system failure of the host or storage or something. The checkpoint has to be deleted by the offending application or by using Powershell to delete it:

    Get-VMSnapshot -VMName <VMName> -ComputerName <HostName> | Remove-VMSnapshot

    That's one that I have for my Hyper-V environment that I put in a script to clean up snapshots. You should never have permanent snapshots in a production environment. It hinders performance or so they tell me.

    If that doesn't work, you may have to back up the VM and restore it to a new one -- especially if the checkpoint files have been deleted.

    Wednesday, July 19, 2017 1:39 PM
  • I guess that's what you do if you can delete the snapshot tree. If not, you'll have to use Powershell.
    Wednesday, July 19, 2017 1:41 PM