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Virtual machine failed to generate VHD tree: 'Catastrophic failure'('0x8000FFFF').
Question
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Hi Support,
I tried to delete a Hyper-V check point in Hyper-V Manager but failed with an error. However I can create checkpoint without problem. Currently the disk is 14.6GB free of 97.6GB. I have two vm running, i can successfully delete checkpoint for the other vm. Please advise how to fix this problem.
The hosting machine OS is Win 8.1 Enterprise 64bit.
Error message in Windows-Hyper-V-VMMS-Admin:
'xxxxx' failed to remove checkpoint. (Virtual machine ID 9405BED8-CF63-4497-AD27-0A4F4E01BB06)
Virtual machine failed to generate VHD tree: 'Catastrophic failure'('0x8000FFFF').
Cannot delete checkpoint: Catastrophic failure (0x8000FFFF). Checkpoint ID A28B861B-3F04-41AC-82F5-EABB310DDC91.
- Edited by fishchips Tuesday, September 23, 2014 5:09 AM
Answers
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Hi Paul,
I tried to create new snapshot. It was created successfully but still cannot delete the snapshot, the same error. I resolved the problem by deleting the whole snapshot tree.
- Marked as answer by Michael_LSModerator Friday, October 17, 2014 9:49 AM
All replies
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Hi fishchips,
I want to ensure that you can not delete a snapshot even if it is created just now .
Also please inspect the disk "chain" (inspect disk in vm settings ).
As a workaround please try to take a snapshost and right click the snapshot then export the snapshot .
After this import virtual machine from the exported files .
BGDS
PAUL
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I have basically the same problem:
cannot delete checkpoint catastrophic failure 0x8000FFFF
Virtual machine failed to generate VHD tree: 'Catastrophic failure'('0x8000FFFF')
Inspect on all the volumes just displays an information box no sign of any diagnostic.
I'm at the limit of 50 checkpoints so I can not create a new one for the test.
Sean
Sean Huxley
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Hi Paul,
I tried to create new snapshot. It was created successfully but still cannot delete the snapshot, the same error. I resolved the problem by deleting the whole snapshot tree.
- Marked as answer by Michael_LSModerator Friday, October 17, 2014 9:49 AM
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- Proposed as answer by FerozUllah Tuesday, July 9, 2019 10:07 AM
- Unproposed as answer by FerozUllah Tuesday, July 9, 2019 10:07 AM
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Has the VM's virtual disk been converted to a differencing disk? If so...
The checkpoint was likely created by some third-party application or a system failure of the host or storage or something. The checkpoint has to be deleted by the offending application or by using Powershell to delete it:
Get-VMSnapshot -VMName <VMName> -ComputerName <HostName> | Remove-VMSnapshot
That's one that I have for my Hyper-V environment that I put in a script to clean up snapshots. You should never have permanent snapshots in a production environment. It hinders performance or so they tell me.
If that doesn't work, you may have to back up the VM and restore it to a new one -- especially if the checkpoint files have been deleted.
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