/ itunes wont open or crashes /windows 7 crashing


  • the hard drive was 96% full so i did a back up and put a lot of data on a flash thumb drive, like photos / music/ documents / and some of the data must have had important data because after it was done itunes will not run  it takes forever to load then crashes/ some other programs are doing the same. is there a way to get the data  off the flash drive and put it back on the pc or what can i do to fix it?


    Tuesday, January 01, 2013 6:49 PM


  • Hi,

    I suggest you boot into clean boot mode to see if you can open the Itunes successfully.

    How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

    if this occurred after you did the backup, try to perform a system restore to go to a previous status for a try.

    Alex Zhao
    TechNet Community Support

    Wednesday, January 02, 2013 3:26 AM