Windows 7 backup - Internal error, server execution failed


  • I've spent a good few hours looking for the solution to this problem. I'm beginning to think that this feature is going to be one of those problems people remember in the future; infamy springs to mind.

    I started the windows backup and shadow copy services manually without a problem. However, I was naive in thinking this would fix my problem, as I get the exact same error message when I try to do anything in the appropriate control panel area that is in any way related to backing up.

    I don't understand how I can be denied access to services that are currently running.

    Before anyone asks, a clean boot is not the solution.

    I suspect hard drive and/or sub folders' SYSTEM permissions may be the problem. I took ownership of the hidden contents of the windows image and backup folders but to no avail.

    Any help would be appreciated.


    Sunday, February 06, 2011 2:27 PM


  • Hi,


    First, I would like to confirm that the detailed error which you received and if it is able to save any files on the other hard disk.


    Please check the hard disk for errors. 


    Also, this error may be caused by the system image backup configuration on the computer or some related components or services or registry incorrect on the computer, you can follow the below steps to check it firstly:


    1. Run “vssadmin list writers” to check if there is any error.

    2. Register related dll files (we can ignore error messages if there is any)


    cd /d %windir%\system32

    Net stop vss

    Net stop swprv

    regsvr32 ole32.dll

    regsvr32 vss_ps.dll

    regsvr32 es.dll

    regsvr32 stdprov.dll

    regsvr32 msxml3.dll

    regsvr32 msxml.dll

    regsvr32 msxml4.dll


    3. Stop related services


    a) Volume Shadow Copy Service.

    b) Microsoft Software Shadow Copy Provider.

    c) COM+ event system

    d) COM+ System Application


    4. Under HKEY_LOCAL_MACHINE \Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscript, delete the "Subscriptions" key and leave the EventClasses key


    5. Under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VolSnap add MinDiffAreaFileSize (DWORD) and set the value to 3000


    6. Restart above services

    7. Restart to check the issue.





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    • Marked as answer by Sabrina Shen Friday, February 11, 2011 4:23 AM
    Tuesday, February 08, 2011 7:57 AM