none
.Zip files fail to extract or open, error code 0x80004005

    Question

  • I have read about this issue on many Vista and 7 forums. No one has since answered why the O/S suddenly won't open zip files.

    Simply:

    A user received a zip attachment in outlook with two .csv files in it. Whether she tried to open or save them from the e-mail message or open  them or extract them from the saved zip file, error code "0x80004005: unknown error" gets thrown. I was able to open the same files on a Windows XP machine without any issue, so the files are not corrupted. The Windows 7 O/S is giving no other signs of an issue. I am looking for a solution other than "go get another company's product to do what 7 should natively do."

    Wednesday, October 19, 2011 5:21 PM

Answers

  •  

     

     

    1- Run command prompt as Administrator

     

       cd C:\windows\System32

     

    2- Type the following command and hit Enter:

                 regsvr32 jscript.dll

     

    3- Type the following command and hit Enter:

                 regsvr32 vbscript.dll

     

    4- Run the installer again.

     

     

    Regards,

     

     


    MCP | MCTS | MCITP
    Wednesday, October 19, 2011 5:31 PM

All replies

  •  

     

     

    1- Run command prompt as Administrator

     

       cd C:\windows\System32

     

    2- Type the following command and hit Enter:

                 regsvr32 jscript.dll

     

    3- Type the following command and hit Enter:

                 regsvr32 vbscript.dll

     

    4- Run the installer again.

     

     

    Regards,

     

     


    MCP | MCTS | MCITP
    Wednesday, October 19, 2011 5:31 PM
  • What installer?
    Wednesday, October 19, 2011 5:36 PM
  • Sorry ! , :)  , i mean after that try to save files again.

     

    Regards,

     

     


    MCP | MCTS | MCITP
    Wednesday, October 19, 2011 6:10 PM
  • Hi Las,

    Just checked out this thread. Can you explain what was happening and why your suggested solution works? I like to understand what's behind a solution before I try it.

    Thanks,

    Don

    Friday, October 28, 2011 4:19 PM
  • Hi Las,

    Just checked out this thread. Can you explain what was happening and why your suggested solution works? I like to understand what's behind a solution before I try it.

    Thanks,

    Don

    Sir , 

    regsrv32 is a utility to register a Dynamic Link Library (dll) Files into Windows.

     

    jscript.dll (Microsoft JScript Library) – Details

    The jscript.dll library is required for windows to operate. It is used by windows when running JScript (Micorosft’s implementation of Javascript). If jscript.dll is unavailable, Internet Explorer may crash when it encounters a web page containing Javascript code.

     

    vbscript.dll is a module that contains application programming interface (API) functions for VBScript. 

     

     

    Regards,

     


    MCP | MCTS | MCITP
    Saturday, October 29, 2011 8:45 PM
  • This doesn't seem to solve this problem.  Tried it and still can't get the files out of the zip.  I can see the files, but can't extract them.
    Tuesday, January 08, 2013 10:42 PM
  • This doesn't seem to solve this problem.  Tried it and still can't get the files out of the zip.  I can see the files, but can't extract them.

    Of course, it's only one possible issue (will document it in my blog). Here in brief a few hints.

    Mainly, the error 0x80004005 (access denied) during extracting a zip file is caused, because the content of the ZIP archive doesn't contains the data in a proper way. It doesn't mean, the ZIP archive is corrupted (as some assume). The reason is: Data may be stored by several compression methods and may also be password protected. 

    Windows zip compression library implements only a few compression methods (Deflate) and also only ZIPCrypto for password protection. If the ZIP container is protected with a AES password, or if the content is compressed with PPMd for instance, error 0x80004005 will be thrown. 

    The solution is simple: Use a program like 7-zip to uncompress your ZIP archive - and it should be successful. Otherwise try WinRar and use the option to repair the corrupted ZIP-archive.

    HTH


    Gruß/greetings G. Born - Blogs: http://blog.borncity.com


    Tuesday, May 14, 2013 11:55 AM
  • Another item to check is the ACL (Access Control List) for the target directory you're trying to unzip the files into. If the User Account your signed in under does not have write privileges for the target directory, you'll have access denied issues.

    Wednesday, July 03, 2013 11:47 AM