i was installing an update and it keeps saying "WindowsUpdate_8024200D" "WindowsUpdate_dt000" and it fails everytime, how can i correct this problem?
- Moved by Carey FrischMVP, Moderator Wednesday, June 09, 2010 4:28 PM Moved to relevant forum category (From:Windows Vista Announcements)
I have a Customer's computer with MS Windows Vista Ultimate x64, and when trying to install SP1 For Vista x64 It Starts to install giving me the usual "Do you agree" page and I agree to all.
After clicking next I get the Windows update Screen showing that windows update is installing SP1 for vista x64.
The instalation bar Goes about 2/3rds of the way befor it instantly stops and Shows an Error:
Windows "Get help" link only gives this in a Troubleshooting window in its search bar:
There are no programs running at the time of attemted install. the computer is not being used while attempting to install also.
Any help or a link to the Working SP1 DVD ISO From Microsoft would be a Great help (Granted if that would help...), Cause I am working on a lot of Vista rigs now days.
Thanks Guys And I hope to see more technet Events in Spokane, WA
I've got the same problem. Running Windows Vista 32-bit, trying to install Windows Service Pack 1 & keep getting error code 8024200D. Looked at my installation history & it shows that KB936330 and KB947562 failed to install. I have all my programs closed except the Windows Update, not working on anything, accepted license terms, deleted my temporary internet files, emptied my Recycle Bin, did not cancel the installation process or disconnect from the internet...no help.
A couple of weeks ago I installed an update and my internet slowed down to a crawl. Tried to get help from my ISP, who of course said the problem was my computer, told me to run the disk that came with my computer, ended up re-booting or whatever...anyway it re-installed Vista, and now my Outlook personal folders are in a .pst file that I can't open or move to Outlook.
I guess you might say I'm just plain bummed
I've been searching for a fix for this problem for ages...its seriously annoying and the only fix is reformatting obviously but other then that no one knows...seems that not even microsoft knows..utterly hopeless help and support. i tried numerous ways like the auto installer and standalone safemode etc etc..
so much for a "reliable" updater....what a joke.
Sorry i cant give you a fix people...apart from re-installing vista.
Hello, all. I was able to submit a support request to Microsoft & got in contact with a support professional there. He helped me to finally get SP1 installed. In addition to Vista SP1, I was unable to install update KB947562. This is what he had me do:
1. Download the System Update Readiness Tool (KB947821) from the link below according to your System Type & save it to your desktop.
System Update Readiness Tool for Windows Vista 32-bit
System Update Readiness Tool for Windows Vista 64-bit
2. Double click on the dowloaded file to run the System Update Readiness Tool & restart your computer.
3. Download update KB947562 from the website below & save it to your desktop. (He recommended manually downloading the update KB947562 in Normal mode and installing it in Clean Boot mode.)
Update for Windows Vista (KB947562) 32-bit http://www.microsoft.com/downloads/details.aspx?FamilyID=49aa7826-8543-4f24-8f88-46e454df3063&DisplayLang=en
4. Disable all startup items & third party services when booting to avoid conflict when installing Vista updates:
1.Click on "Start", type MSCONFIG in the search box & press "Enter".
2.Click "Continue" if the "User Account Control" window pops up.
3.Click on "Services", check the "hide All Microsoft Services" box. If "Disable All" is NOT gray, click on it. If it is gray, click on "Startup", click on "Disable All", click on "OK", and restart your computer.
5. Double click the downloaded KB947562 standalone installer in your desktop and follow the instructions to install Vista updates.
6. Download Windows Vista SP1 from the link below according to your System Type and save it to your desktop.
Windows Vista Service Pack 1 for Windows Vista 32-bit (Size: 434.5MB)
Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 726.5MB)
7. Double click the downloaded Windows Vista SP1 standalone installer in your desktop and follow the instructions to install Windows Vista SP1.
8. To restore your computer to use a Normal Startup, click on "Start", type MSCONFIG in the search box & press "Enter". Click on "Continue" if the "User Account Control" window pops up. Click "Normal Startup" on the "General" tab, click "OK", then restart your computer.
Steps 2 & 7 take a little time so don't get discouraged. I hope this works for everyone...I would tell you how I got to Microsoft to submit an incident report but that I don't remember. I think I went to https://support.microsoft.com. I did get a response within 24 hrs. - on the weekend yet - and like I said, I finally got SP1 installed.