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Windows 8.1 64 bit installs 32 bit browser (Internet Explorer 11) but user would go on installing 64 bit programs which 32 bit browser (Internet Explorer 11) rejects, how to stop this? RRS feed

  • Question

  • For many days I searched for answer of how an Internet Explorer add-on installed because few websites won't run without it, but Windows OS or Internet Explorer itself won't allow install of these add-ons.

    Please note following problems:

    1. Windows 8.1 64 bit operating system installs 32 bit Internet Explorer 11, but this 32 bit Internet Explorer won't accept 64 bit add-ons which I tried to install for 64 bit Windows 8.1, incompatibility of 64 bit and 32 bit which I knew already but didn't clicked even on posting forum questions not before 'ORACLE's message in yellow.

    2. For 64 bit Windows I kept on trying to install 64 bit add-ons for Internet Explorer, which won't install or would send message 'Incompatible', once default installations of these add-on's are disturbed but not completely uninstalled, new installations won't be entertained at all, only way is reinstall of Internet Explorer.

    3. Therefore I installed Apple's 'Safari', which also displayed same messages, but allowed install of 'Quick Time', and now I listen to my favourite songs on a great sound system of a website.

    4. Windows needs correction for this.

    Best of Luck.





    Friday, July 11, 2014 1:21 PM

Answers

All replies

  • Hi,

    This is normal. You really can't install 64 bit add-ons for 32 bit Internet Explorer.

    Which Add-ons did you want to install? Please make sure it's compatible with Internet Explorer.

    You could install it for 64-bit Internet Explorer.


    Karen Hu
    TechNet Community Support

    • Edited by Karen Hu Monday, July 14, 2014 9:28 AM update
    Monday, July 14, 2014 9:26 AM
  • Dear Karen,

    I was under (wronged) impression Windows 8.1 64 bit installs 64 bit programs for itself, because now 'Oracle' messaged me from their website of 'Java', every program of 64 bit operating system needs 32 bit or 64 bit verification, which is erroneous, Windows development team must use 64 bit programs for 64 bit operating system and let user choose if he or she wants a 32 bit program install.

    I could not find download site for Internet Explorer 11 64 bit because Microsoft website correctly Guesses (only) about installed Internet Explorer 11 but does not considers whether it is 32 bit or 64 bit and there is no download link for Internet Explorer 11 because it is already installed, please tell me from where Internet Explorer 11 64 offline install file download is allowed.


    Monday, July 14, 2014 2:00 PM
  • Hi,

    Firstly, We could install 32 bit program on 32 bit and 64 bit Operating System. However, We just could install 64 bit program on 64 bit Operating System.

    Then for 64 bit Windows Operating System, 32 bit Internet Explorer and 64 bit Internet Explorer are both there.

    You could find them in below two folder (x86 means 32 bit):


    Karen Hu
    TechNet Community Support

    Tuesday, July 15, 2014 9:27 AM
  • Dear Karen,

    Both Internet Explorers shows same Version, Update version RTM, Product ID, Java website says it's 32 bit (Windows 8 64 bit). Tell me download link for offline installer of Internet Explorer 11 32 bit and 64 bit.


    Tuesday, July 15, 2014 1:41 PM
  • Hi,

    Firstly, We could install 32 bit program on 32 bit and 64 bit Operating System. However, We just could install 64 bit program on 64 bit Operating System.

    Then for 64 bit Windows Operating System, 32 bit Internet Explorer and 64 bit Internet Explorer are both there.

    You could find them in below two folder (x86 means 32 bit):


    Karen Hu
    TechNet Community Support

    Following snip from Windows 8 32 bit:

    Tuesday, July 15, 2014 4:05 PM
  • Hi,

    I think you might make a mistake on this issue.

    There is no Internet Explorer 11 standard download link for Windows 8.1.

    Please check your current running version as below method:

    1. right click your Internet Explorer icon, select "Properties";

    2. You will see as below screenshot:

    If the target is "C:\Program Files (x86)\Internet Explorer\iexplore.exe" , it's 32 bit.

    If the target is "C:\Program Files \Internet Explorer\iexplore.exe", it's 64 bit.

    They are coexist in Windows. You don't need to download it.

    Like my previous reply, you could open the 64 bit from C:\Program Files \Internet Explorer\iexplore.exe.


    Karen Hu
    TechNet Community Support

    Friday, July 18, 2014 9:47 AM
  • Dear Karen,

    From your Quote of July 15, 2014, I opened Internet Explorers from folders Program Files and Program Files (x86) and snipped message boxes of 'About Internet Explorer's, which shows same properties for 32 bit and 64 bit.

    Friday, July 18, 2014 2:40 PM
  • Hi,

    Yes, they are indeed the same. Like my last reply, please check it's target to ensure its version.


    Karen Hu
    TechNet Community Support

    Monday, July 21, 2014 7:10 AM
  • Dear Karen,

    I went otherway round, but Windows 8 and 8.1 I use are on other hard disk, now I am using Windows 7 Ultimate 32 bit, would yourself check if there is other folder created for Internet Explorer 11 64 bit for Windows 8.1 64 bit.


    Monday, July 21, 2014 10:50 AM
  • Hi,

    Like my previous reply, there is a folder called Internet Explorer in Program File folder. It's for Internet Explorer 64 bit(screenshot as below).

    There is a folder called Internet Explorer in Program File (x86) folder. It's for Internet Explorer 32 bit.


    Karen Hu
    TechNet Community Support

    Tuesday, July 22, 2014 10:20 AM
  • Dear Karen,

    I opened Internet Explorer 11 from both 'Program Files' (64 bit) and 'Program Files (x86)' (32 bit), but their properties are exactly same.

    Tuesday, July 22, 2014 2:20 PM
  • Hi,

    Didn't you see as below I mentioned?

    The section marked with red is different. Please check it.


    Karen Hu
    TechNet Community Support

    Wednesday, July 23, 2014 1:29 AM
  • Dear Karen,

    Look at following:


    Wednesday, July 23, 2014 11:56 AM
  • [Image of Help About pointing to  KB2841134]

    Why is that not current?  Why is it not being updated?  (Automatic update checkbox is unchecked?)

    Use the TechNet Security Bulletin Search Tool (or the MBSA) to find out what other (security related) maintenance that machine is lacking.



    Robert Aldwinckle
    ---

    Wednesday, July 23, 2014 12:58 PM
  • At least before currenting existing IE 11 it should be from correct bit family, shouldn't it be? (For your knowledge Microsoft Developers discovering new tools which uses ISP's free memory leaps and bounds, earlier I was on diet  for ISP subscription because of new Intel Motherboard and Intel Core i3 processor desktop therefore couldn't afford loss of unnecessary ISP free memory therefore unchecked all updates of Windows applications, but now back on way of 15GB unlimited broadband surfing, definitely would check the box of Internet Explorer 11 (in Program Files folder (64 bit)).

    Take care.

    Wednesday, July 23, 2014 1:18 PM
  • For many days I searched for answer of how an Internet Explorer add-on installed because few websites won't run without it, but Windows OS or Internet Explorer itself won't allow install of these add-ons.

    Please note following problems:

    1. Windows 8.1 64 bit operating system installs 32 bit Internet Explorer 11, but this 32 bit Internet Explorer won't accept 64 bit add-ons which I tried to install for 64 bit Windows 8.1, incompatibility of 64 bit and 32 bit which I knew already but didn't clicked even on posting forum questions not before 'ORACLE's message in yellow.

    2. For 64 bit Windows I kept on trying to install 64 bit add-ons for Internet Explorer, which won't install or would send message 'Incompatible', once default installations of these add-on's are disturbed but not completely uninstalled, new installations won't be entertained at all, only way is reinstall of Internet Explorer.

    3. Therefore I installed Apple's 'Safari', which also displayed same messages, but allowed install of 'Quick Time', and now I listen to my favourite songs on a great sound system of a website.

    4. Windows needs correction for this.

    Best of Luck.





    Use the 32-bit version of IE. All rivals are 32-bit, no need for x64, a browser is not so big.

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    Wednesday, July 23, 2014 1:29 PM
  • Dear Karen,

    Look at following:


    We're all aware that Help/About for both the 32 bit and 64 bit IE will display the same information. I don't see why you're having trouble following the instructions you've been given, repeatedly, by Karen. If you want to determine if you're currently using the 32 bit or 64 bit version of IE then follow her instructions. Windows 8 ships with both the 32 bit version and 64 bit version. If you have add-ins that are compatible with IE and they are not installing then check to make sure you're using the correct version. Follow Karen's instructions to determine if this is the case!
    Wednesday, July 23, 2014 6:32 PM
  • For many days I searched for answer of how an Internet Explorer add-on installed because few websites won't run without it, but Windows OS or Internet Explorer itself won't allow install of these add-ons.

    Please note following problems:

    1. Windows 8.1 64 bit operating system installs 32 bit Internet Explorer 11, but this 32 bit Internet Explorer won't accept 64 bit add-ons which I tried to install for 64 bit Windows 8.1, incompatibility of 64 bit and 32 bit which I knew already but didn't clicked even on posting forum questions not before 'ORACLE's message in yellow.

    2. For 64 bit Windows I kept on trying to install 64 bit add-ons for Internet Explorer, which won't install or would send message 'Incompatible', once default installations of these add-on's are disturbed but not completely uninstalled, new installations won't be entertained at all, only way is reinstall of Internet Explorer.

    3. Therefore I installed Apple's 'Safari', which also displayed same messages, but allowed install of 'Quick Time', and now I listen to my favourite songs on a great sound system of a website.

    4. Windows needs correction for this.

    Best of Luck.





    Use the 32-bit version of IE. All rivals are 32-bit, no need for x64, a browser is not so big.

    Corsair Carbide 300R with window
    Corsair TX850V2 70A@12V
    Asus M5A99FX PRO R2.0 CFX/SLI
    AMD Phenom II 965 C3 Black Edition @ 4.0 GHz
    G.SKILL RipjawsX DDR3-2133 8 GB
    EVGA GTX 6600 Ti FTW Signature 2(Gk104 Kepler)
    Asus PA238QR IPS LED HDMI DP 1080p
    ST2000DM001 & Windows 8.1 Enterprise x64
    Microsoft Wireless Desktop 2000
    Wacom Bamboo CHT470M
    Place your rig specifics into your signature like I have, makes it 100x easier to understand!

    Hardcore Games Legendary is the Only Way to Play!


    It's truly way bigger, handles much more memory, therefore should switch on x64 bit.
    Thursday, July 24, 2014 2:27 AM
  • I followed instructions of Karen every step of the way and snipped, tell me whether these are altogether different versions of Internet Explorer 11 & if so how to distinguish them, or trust folder naming convention has been followed religiously.
    Thursday, July 24, 2014 2:32 AM
  •  tell me whether these are altogether different versions of Internet Explorer 11 & if so how to distinguish them

    Typically on a 64-bit machine you will be running both, 64-bit for the "chrome" task and 32-bit for the tab tasks.   You can use  WMIC  to see this

    C:\>wmic.exe  Process  where  (name="iexplore.exe")  get  Commandline, ProcessId


    If you are also running MUF IE you will see a different Commandline for its "chrome" task and 64-bit tab tasks associated with its PID.



    Robert Aldwinckle
    ---

    Edit:   Another factor concerning the bitness of the tasks I should have mentioned is whether  Enhanced Protect Mode  is enabled.   (Options, Advanced tab, Security section.)

    Also, I notice  ActiveX Filtering  appears to be in effect in the image of your OP.  (Blue barred circle in Address bar.)   Did you ever do anything about that?  It would certainly affect your symptoms when trying to install add-ons.

    Thursday, July 24, 2014 3:46 AM
  • I followed instructions of Karen every step of the way and snipped, tell me whether these are altogether different versions of Internet Explorer 11 & if so how to distinguish them, or trust folder naming convention has been followed religiously?.
    They are the same version number because they are both from the same code base. If you believe that Microsoft may have mistakenly put the 32 bit version in the wrong folder and the 64 bit version in the wrong folder then no one can possibly help you. Karen has already answered your question.
    Thursday, July 24, 2014 8:21 AM
  • Dear Paul,

    Other alternate way of knowing which version placed in which folder is using third party programs, because Roberts commandline program returns errors, I would post in forum as soon as I know.

    Thursday, July 24, 2014 3:29 PM
  • Dear Paul,

    Other alternate way of knowing which version placed in which folder is using third party programs, because Roberts commandline program returns errors, I would post in forum as soon as I know.


    32 bit programs are placed in Program Files (x86), 64 bit programs are placed in Program Files. I fail to see why you such a hard time believing that this is the case.
    Thursday, July 24, 2014 3:59 PM
  • As I pointed out in your other thread, Internet Explorer on Windows 8 and Windows 8.1 uses a multiple process environment with processes that are both 32 bit and 64 bit. By default, the manager process (the window) is always 64 bit, whereas the content processes (tabs) are either 32 bit on the desktop or 64 bit in the Modern UI. You can force the content processes to open as 64 bit processes with Enhanced Protected Mode which is documented here along with an explanation of how the processes interact and operate.

    Brandon
    Windows Outreach Team- IT Pro
    The Springboard Series on TechNet

    Thursday, July 24, 2014 6:40 PM
  • From deveoper's or implementer's knowledge, it's great, but for general user erroneus non display of many webpages, both would need in depth search encompassing length and breadth of their knowledge and resources, all I want from question is how to find bit version of a Windows program and request for Microsoft developers to reduce confusion of others.
    Friday, July 25, 2014 4:24 AM
  • I beg to differ. As a company that NEEDS 64-bit (we generate massive reports using HTML then print to PDF and these crash IE 11 32-bit), I have been trying to get tabs to run in 64-bit for months and those instructions make no difference. I've enabled Enhanced Protection mode every way I could find (in IE, with registry entries and Group Policy for our domain). I've also ensured multiple ways that UAC is on and still I cannot get tabs to run in 64bit so our entire company had to move over to FireFox in the meantime. It is absurd that on a 64-bit OS, getting a "64-bit" browser to actually run 64-bit is so impossibly difficult.

    It's a shame Chrome doesn't print decently or else I would have no reason to even think of IE again. I'd rather use it than FireFox though so I continue to try and fail.

    By the way, I check for 64-bit mode by looking at the platform column of Task Manager details tab.
    Friday, October 3, 2014 4:44 PM
  • since this thread started some time ago, i noticed that Chrome is now available as a 64-bit version

    I use Chrome x64 and it seems to work well but Java does not work, so no automatic driver downloads




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    Friday, October 3, 2014 7:23 PM
  • As I pointed out in your other thread, Internet Explorer on Windows 8 and Windows 8.1 uses a multiple process environment with processes that are both 32 bit and 64 bit. By default, the manager process (the window) is always 64 bit, whereas the content processes (tabs) are either 32 bit on the desktop or 64 bit in the Modern UI. You can force the content processes to open as 64 bit processes with Enhanced Protected Mode which is documented here along with an explanation of how the processes interact and operate.

    Brandon
    Windows Outreach Team- IT Pro
    The Springboard Series on TechNet

    Internet Explorer addons run only from Trusted web addresses list of Internet Explorer -> Tools -> Options -> Security -> Trusted Sites, no need of install of preinstalled addons (which could not be uninstalled and reinstalled if needed) which starts running websites programs instead of displaying message addons are not installed (at all even for preinstalled from Windows OS), easy rather than searching for ways of install of complete program (alternative for Internet Explorer) or addon. Best of luck. 

    Tuesday, October 21, 2014 5:22 PM