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keyboard not working in login screen for windows 10.1 RRS feed

  • Question

  • I am using Windows 10.1 and on the login screen the keyboard is not working while entering the password. I have tried using a usb keyboard and still its not functional. please help.
    Sunday, August 7, 2016 10:11 AM

Answers

All replies

  • You could you check the Easy of Access settings.

    Please, read the answer by Yolanda Zhu.

    https://social.technet.microsoft.com/Forums/en-US/27556ee9-dfc3-4fb2-915c-cc7caee96d43/keyboard-not-working-on-login-screen?forum=w8itprohardware

    You can also restore your computer's BIOS to its defaults.

    Sunday, August 7, 2016 10:33 AM
  • Hi,

    What's the current status of your issue?

    If this issue just happened recently, we can try the system restore option in Windows Recovery environment to fix this issue.

    Otherwise, if we can get Keyboard work in Safe mode, try to login and uninstall the Keyboard drivers and restart the computer to check the results, the driver could be reinstalled during restarting.


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
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    Wednesday, August 10, 2016 4:26 PM
  • I just post to check the current status of your issue, please let me know what you have done with our suggestions and whether your issue has been resolved. 

    If the issue has been resolved by yourself, it would be much appreciated if you would share the troubleshoot experience here and mark the case. It would be much useful for the person who will come across the similar issue in the future.

    If the issue was resolved by the replies in this thread, please remember to click “Mark as Answer” on the post that helps you.

    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Saturday, August 13, 2016 2:37 PM