cannot format hard drive or create volume or initialize


  • good afternoon: i am trying to read a new 1tb external hard drive: it never asked me to initialize the drive and it has no basic or simple volume. disk management sees the disk but when i right click i do not get the option to initialize the disk. i have tried this on both a windows vista machine and a windows 7 machine. please help

    Friday, March 02, 2012 4:38 AM




    Since this external hard drive doesn’t work on multi-machine. I suggest that you try to change the Y-Cable USB and check whether this is caused by power supply. Meanwhile you could contact the manufacturer to check the hardware issue.

    Hope that helps

    William Tan

    TechNet Community Support

    Tuesday, March 06, 2012 2:54 AM