none
Windows 10 Home to Pro Upgrade RRS feed

  • Question

  • A software application I am using required Windows 10 Pro.  I upgraded my Windows 8 Home to Windows 10 Home and then to Windows 10 Pro.  The software I am loading checks the version and says I still have Windows 10 Home.  When I check the Computer Properties it says Windows 10 Pro.
    Wednesday, September 7, 2016 10:43 AM

Answers

  • What software are you using?

    The correct one is the one state in the Propertise of This PC.

    You may also check features like if you have Bitlocker, then you are Windows 10 Pro.

    If you are able to open gpedit.msc, then you are using Pro, because these are not available in Windows 10 Home.

    You may update your Windows and restart it and check whether problem persist.

    You may report this to the software vendor.

    You may also, open start and search for Feedback and report this through Feedback App.

    Wednesday, September 7, 2016 5:53 PM
  • Hi,

    Please check your steps:

    To upgrade from Windows 10 Home if you have a Windows 10 product key:

    1.Select the Start button, then select Settings -> Update & security -> Activation.
    2.Select Change product key, and then enter the 25-character Windows 10 Pro product key.
    3.Select Next to start the upgrade to Windows 10 Pro.

    After that, right click the Start button, select System, under Windows edition, check its edition.

    If it's not Windows 10 Pro, type slmgr /xpr in an elevated command prompt and post the output screenshot in your next post.

    If it's Windows 10 Pro, the cause should be your software, please reinstall it or contact its support for help.


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, September 8, 2016 2:34 AM
    Moderator

All replies

  • What software are you using?

    The correct one is the one state in the Propertise of This PC.

    You may also check features like if you have Bitlocker, then you are Windows 10 Pro.

    If you are able to open gpedit.msc, then you are using Pro, because these are not available in Windows 10 Home.

    You may update your Windows and restart it and check whether problem persist.

    You may report this to the software vendor.

    You may also, open start and search for Feedback and report this through Feedback App.

    Wednesday, September 7, 2016 5:53 PM
  • Hi,

    Please check your steps:

    To upgrade from Windows 10 Home if you have a Windows 10 product key:

    1.Select the Start button, then select Settings -> Update & security -> Activation.
    2.Select Change product key, and then enter the 25-character Windows 10 Pro product key.
    3.Select Next to start the upgrade to Windows 10 Pro.

    After that, right click the Start button, select System, under Windows edition, check its edition.

    If it's not Windows 10 Pro, type slmgr /xpr in an elevated command prompt and post the output screenshot in your next post.

    If it's Windows 10 Pro, the cause should be your software, please reinstall it or contact its support for help.


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, September 8, 2016 2:34 AM
    Moderator
  • Hi,

    Was your issue resolved?

    If you resolved it using our solution, please "mark it as answer" to help other community members find the helpful reply quickly.

    If you resolve it using your own solution, please share your experience and solution here. It will be very beneficial for other community members who have similar questions.

    If no, please reply and tell us the current situation in order to provide further help.


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, September 14, 2016 8:44 AM
    Moderator