none
Kernel security check failure and Critical process died BSOD Win 10

    Question

  • hi,

    i already tried sfc /scannow

    updating drivers and memory test ...

    but i steel get this two BSODs Kernel security check failure and Critical process died.

    sometimes it happen when i click on shutdown or randomly while im working with pc.

    i would be really happy if someones help me <3

    Debugs:

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_SECURITY_CHECK_FAILURE (139)
    A kernel component has corrupted a critical data structure.  The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arguments:
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffffd8f670286e0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffffd8f67028638, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    
    Debugging Details:
    ------------------
    
    
    KEY_VALUES_STRING: 1
    
        Key  : Analysis.CPU.Sec
        Value: 1
    
        Key  : Analysis.Elapsed.Sec
        Value: 53
    
        Key  : Analysis.Memory.CommitPeak.Mb
        Value: 72
    
    
    PROCESSES_ANALYSIS: 1
    
    SERVICE_ANALYSIS: 1
    
    STACKHASH_ANALYSIS: 1
    
    TIMELINE_ANALYSIS: 1
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 401
    
    BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434
    
    SYSTEM_MANUFACTURER:  System manufacturer
    
    SYSTEM_PRODUCT_NAME:  System Product Name
    
    SYSTEM_SKU:  SKU
    
    SYSTEM_VERSION:  System Version
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    BIOS_VERSION:  4406
    
    BIOS_DATE:  02/28/2019
    
    BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.
    
    BASEBOARD_PRODUCT:  PRIME X470-PRO
    
    BASEBOARD_VERSION:  Rev X.0x
    
    DUMP_TYPE:  1
    
    BUGCHECK_P1: 3
    
    BUGCHECK_P2: fffffd8f670286e0
    
    BUGCHECK_P3: fffffd8f67028638
    
    BUGCHECK_P4: 0
    
    TRAP_FRAME:  fffffd8f670286e0 -- (.trap 0xfffffd8f670286e0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=ffffab02dc603348 rbx=0000000000000000 rcx=0000000000000003
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80147a824da rsp=fffffd8f67028870 rbp=ffffda817b560180
     r8=0000000000000001  r9=0000000000000006 r10=0000000000000000
    r11=fffffd8f670289e8 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po cy
    nt!KiExitDispatcher+0x2da:
    fffff801`47a824da cd29            int     29h
    Resetting default scope
    
    EXCEPTION_RECORD:  fffffd8f67028638 -- (.exr 0xfffffd8f67028638)
    ExceptionAddress: fffff80147a824da (nt!KiExitDispatcher+0x00000000000002da)
       ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
      ExceptionFlags: 00000001
    NumberParameters: 1
       Parameter[0]: 0000000000000003
    Subcode: 0x3 FAST_FAIL_CORRUPT_LIST_ENTRY
    
    CPU_COUNT: 10
    
    CPU_MHZ: e6d
    
    CPU_VENDOR:  AuthenticAMD
    
    CPU_FAMILY: 17
    
    CPU_MODEL: 8
    
    CPU_STEPPING: 2
    
    BLACKBOXBSD: 1 (!blackboxbsd)
    
    
    BLACKBOXPNP: 1 (!blackboxpnp)
    
    
    BUGCHECK_STR:  0x139
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    DEFAULT_BUCKET_ID:  FAIL_FAST_CORRUPT_LIST_ENTRY
    
    ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    
    EXCEPTION_CODE_STR:  c0000409
    
    EXCEPTION_PARAMETER1:  0000000000000003
    
    ANALYSIS_SESSION_HOST:  DESKTOP-MN8T37V
    
    ANALYSIS_SESSION_TIME:  05-02-2019 13:26:13.0509
    
    ANALYSIS_VERSION: 10.0.18869.1002 amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff80147bd9669 to fffff80147bc7f30
    
    STACK_TEXT:  
    fffffd8f`670283b8 fffff801`47bd9669 : 00000000`00000139 00000000`00000003 fffffd8f`670286e0 fffffd8f`67028638 : nt!KeBugCheckEx
    fffffd8f`670283c0 fffff801`47bd9a10 : fffffd8f`670286f0 fffff801`4840aae6 fffffd8f`00000000 00001f80`00000204 : nt!KiBugCheckDispatch+0x69
    fffffd8f`67028500 fffff801`47bd7e08 : 00000000`00000000 ffffab02`dc606080 ffffab02`daeb8b90 fffff800`dfc38e56 : nt!KiFastFailDispatch+0xd0
    fffffd8f`670286e0 fffff801`47a824da : ffffab02`daed7760 fffff800`dfc3a13b ffffab02`daeb8b90 ffffab02`daed7760 : nt!KiRaiseSecurityCheckFailure+0x308
    fffffd8f`67028870 fffff801`47a81c34 : ffffab02`00000000 00000000`000b0000 ffffab02`dc606001 fffff800`e6904bc0 : nt!KiExitDispatcher+0x2da
    fffffd8f`670288e0 fffff801`47a80367 : 00000000`00000000 fffffd8f`67028a06 00000000`00000004 00000000`00000002 : nt!IopfCompleteRequest+0x18b4
    fffffd8f`670289f0 fffff800`e6943e8c : 00000000`00000018 fffffd8f`67028a90 ffffab02`daf0bec0 ffffab02`daf0c010 : nt!IofCompleteRequest+0x17
    fffffd8f`67028a20 fffff800`e6933964 : ffffab02`e6190680 00000000`00000002 ffffab02`daf3b5f0 ffffab02`daf0bd60 : mouclass!MouseClassServiceCallback+0x3ec
    fffffd8f`67028ac0 fffff801`47a8054d : 00000000`00000000 fffffd8f`67028e00 00000000`00000001 ffffab02`00000000 : mouhid!MouHid_ReadComplete+0x744
    fffffd8f`67028b60 fffff801`47a80367 : ffffab02`daf0c010 00000000`00000006 ffffab02`daec5210 ffffab02`daf06b60 : nt!IopfCompleteRequest+0x1cd
    fffffd8f`67028c70 fffff800`e68a35cc : ffffab02`daf06b60 ffffab02`daf06b02 00000000`00000008 ffffab02`daf06b70 : nt!IofCompleteRequest+0x17
    fffffd8f`67028ca0 fffff800`e68a332f : ffffab02`dad5dde0 ffffab02`dad5dd02 ffffab02`dae73710 00000000`00000008 : HIDCLASS!HidpDistributeInterruptReport+0x21c
    fffffd8f`67028d60 fffff801`47a8054d : ffffab02`daf02993 00000000`00000000 ffffab02`d4602301 00500030`73556f49 : HIDCLASS!HidpInterruptReadComplete+0x2df
    fffffd8f`67028e10 fffff801`47a80367 : ffffab02`daf02440 fffffd8f`67028f00 00000000`00000001 00000000`00000001 : nt!IopfCompleteRequest+0x1cd
    fffffd8f`67028f20 fffff800`dfc388c8 : 00000000`00000000 ffffab02`da930760 00000000`00000002 fffff800`dfc3b1d0 : nt!IofCompleteRequest+0x17
    fffffd8f`67028f50 fffff800`dfc3645c : ffffab02`daee6702 00000000`00000000 ffffab02`daf02440 00000000`00000000 : Wdf01000!FxRequest::CompleteInternal+0x228 [minkernel\wdf\framework\shared\core\fxrequest.cpp @ 869] 
    fffffd8f`67028fe0 fffff800`e6904d5d : fffffd8f`670290b0 ffffab02`da930760 fffffd8f`670290f9 ffffab02`daee1600 : Wdf01000!imp_WdfRequestCompleteWithInformation+0x9c [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 571] 
    fffffd8f`67029040 fffff800`e6904ec1 : ffffab02`daea5ba0 00000000`00000000 fffffd8f`670290f9 000054fd`256cf898 : sshid+0x4d5d
    fffffd8f`67029080 fffff800`e6902412 : 00000000`01000000 fffffd8f`670290f9 ffffab02`daee1601 ffffab02`00500030 : sshid+0x4ec1
    fffffd8f`670290b0 fffff800`dfca04b8 : ffffab02`daeee510 00000000`00000009 ffffab02`daef4228 00000000`00000000 : sshid+0x2412
    fffffd8f`67029160 fffff800`dfc331a9 : ffffab02`daed7ae0 00000000`00000001 ffffab02`00000000 fffff800`00000000 : Wdf01000!FxUsbPipeContinuousReader::_FxUsbPipeRequestComplete+0x68 [minkernel\wdf\framework\shared\targets\usb\fxusbpipe.cpp @ 302] 
    fffffd8f`670291e0 fffff800`dfc3ad68 : 000054fd`25128518 ffffab02`daed7ae0 ffffab02`daed7ae0 ffffab02`dadc2da0 : Wdf01000!FxRequestBase::CompleteSubmitted+0xe9 [minkernel\wdf\framework\shared\core\fxrequestbase.cpp @ 530] 
    fffffd8f`67029270 fffff801`47b391c6 : ffffab02`daeb8980 ffffab02`da3a4f02 ffffab02`00000000 ffffab02`daee6750 : Wdf01000!FxIoTarget::_RequestCompletionRoutine+0xe8 [minkernel\wdf\framework\shared\targets\general\fxiotarget.cpp @ 2448] 
    fffffd8f`670292e0 fffff801`47a8054d : ffffab02`daee6c13 fffffd8f`670293b9 00000000`00000000 00000000`00000000 : nt!IopUnloadSafeCompletion+0x56
    fffffd8f`67029310 fffff801`47a80367 : ffffab02`daee6750 fffff800`e1f43f00 00000000`00000001 00000000`00000001 : nt!IopfCompleteRequest+0x1cd
    fffffd8f`67029420 fffff800`dfc388c8 : 00000000`00000000 ffffab02`daeea0d0 00000000`00000002 fffff800`e1f34fab : nt!IofCompleteRequest+0x17
    fffffd8f`67029450 fffff800`dfc3839b : fffffd8f`67029802 fffffd8f`67029571 ffffab02`daee6750 00000000`00000000 : Wdf01000!FxRequest::CompleteInternal+0x228 [minkernel\wdf\framework\shared\core\fxrequest.cpp @ 869] 
    fffffd8f`670294e0 fffff800`e1f42ee8 : 00000000`ffffff02 ffffab02`daeea0d0 ffffab02`daeaa9f0 ffffab02`daeaa9f0 : Wdf01000!imp_WdfRequestComplete+0x8b [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 436] 
    fffffd8f`67029540 fffff800`e1f40ed7 : ffffab02`daeea270 00000000`00000001 ffffab02`daeea300 fffffd8f`67029818 : USBXHCI!Bulk_Transfer_CompleteCancelable+0x18c
    fffffd8f`670295a0 fffff800`e1f3f770 : ffffab02`00000001 fffffd8f`67029719 fffffd8f`00000000 fffff800`dfd32053 : USBXHCI!Bulk_ProcessTransferEventWithED1+0x41f
    fffffd8f`67029660 fffff800`e1f35183 : 00000000`00000088 00000000`00000000 00000000`02000240 fffffd8f`67029790 : USBXHCI!Bulk_EP_TransferEventHandler+0x10
    fffffd8f`67029690 fffff800`e1f288d7 : 00000000`0000002b fffffd8f`67029781 ffffab02`da5a0010 fffff800`e1f12ff4 : USBXHCI!TR_TransferEventHandler+0x17
    fffffd8f`670296c0 fffff800`e1f47042 : fffffd8f`67029818 fffffd8f`670297e8 00000000`00000000 fffffd8f`670297f0 : USBXHCI!Endpoint_TransferEventHandler+0x13f
    fffffd8f`67029740 fffff800`e1f2b5b0 : ffffab02`dabf6f10 fffffd8f`67029839 ffffab02`dabf6fe0 00000003`5da3597e : USBXHCI!UsbDevice_TransferEventHandler+0x92
    fffffd8f`670297a0 fffff800`e1f2bffc : 00000000`00000001 fffffd8f`670298b0 00000000`00010001 ffffab02`dabf6d10 : USBXHCI!Interrupter_DeferredWorkProcessor+0x500
    fffffd8f`670298a0 fffff800`dfc3381d : ffffda81`7b560180 fffff800`e1044446 00000000`00000000 ffffab02`da6c7050 : USBXHCI!Interrupter_WdfEvtInterruptDpc+0xc
    fffffd8f`670298d0 fffff801`47a79da7 : ffffffff`ffffffff fffffd8f`67029a10 00000000`0004c4b4 00000000`00000000 : Wdf01000!FxInterrupt::_InterruptDpcThunk+0x9d [minkernel\wdf\framework\shared\irphandlers\pnp\km\interruptobjectkm.cpp @ 410] 
    fffffd8f`67029910 fffff801`47a793ee : ffffda81`7b570400 00000000`00016800 00000000`00000001 ffffda81`7b570400 : nt!KiExecuteAllDpcs+0x2e7
    fffffd8f`67029a50 fffff801`47bcb94a : ffffffff`00000000 ffffda81`7b560180 00000000`00000000 00000000`00000000 : nt!KiRetireDpcList+0x1ae
    fffffd8f`67029c60 00000000`00000000 : fffffd8f`6702a000 fffffd8f`67024000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    THREAD_SHA1_HASH_MOD_FUNC:  65c263cb5b2c7f728a5c2938b903f8dd80d380f8
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  47e692461449237103a01ff560d4c3078e5ba421
    
    THREAD_SHA1_HASH_MOD:  0023a171524cf13f97873d89d4b92cac8a6757e1
    
    FOLLOWUP_IP: 
    mouclass!MouseClassServiceCallback+3ec
    fffff800`e6943e8c 0f1f440000      nop     dword ptr [rax+rax]
    
    FAULT_INSTR_CODE:  441f0f
    
    SYMBOL_STACK_INDEX:  7
    
    SYMBOL_NAME:  mouclass!MouseClassServiceCallback+3ec
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: mouclass
    
    IMAGE_NAME:  mouclass.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    STACK_COMMAND:  .thread ; .cxr ; kb
    
    BUCKET_ID_FUNC_OFFSET:  3ec
    
    FAILURE_BUCKET_ID:  0x139_3_CORRUPT_LIST_ENTRY_mouclass!MouseClassServiceCallback
    
    BUCKET_ID:  0x139_3_CORRUPT_LIST_ENTRY_mouclass!MouseClassServiceCallback
    
    PRIMARY_PROBLEM_CLASS:  0x139_3_CORRUPT_LIST_ENTRY_mouclass!MouseClassServiceCallback
    
    TARGET_TIME:  2019-05-02T08:54:18.000Z
    
    OSBUILD:  17763
    
    OSSERVICEPACK:  0
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  272
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  1986-10-28 09:10:20
    
    BUILDDATESTAMP_STR:  180914-1434
    
    BUILDLAB_STR:  rs5_release
    
    BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434
    
    ANALYSIS_SESSION_ELAPSED_TIME:  cfb5
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x139_3_corrupt_list_entry_mouclass!mouseclassservicecallback
    
    FAILURE_ID_HASH:  {19eabd28-80b6-28d3-485c-6d6a06644567}
    
    Followup:     MachineOwner
    ---------------------------------------------------------------------
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_SECURITY_CHECK_FAILURE (139)
    A kernel component has corrupted a critical data structure.  The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arguments:
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffffc0f2d4f47b0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffffc0f2d4f4708, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    
    Debugging Details:
    ------------------
    
    
    KEY_VALUES_STRING: 1
    
        Key  : Analysis.CPU.Sec
        Value: 3
    
        Key  : Analysis.Elapsed.Sec
        Value: 3
    
        Key  : Analysis.Memory.CommitPeak.Mb
        Value: 58
    
    
    PROCESSES_ANALYSIS: 1
    
    SERVICE_ANALYSIS: 1
    
    STACKHASH_ANALYSIS: 1
    
    TIMELINE_ANALYSIS: 1
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 401
    
    BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434
    
    SYSTEM_MANUFACTURER:  System manufacturer
    
    SYSTEM_PRODUCT_NAME:  System Product Name
    
    SYSTEM_SKU:  SKU
    
    SYSTEM_VERSION:  System Version
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    BIOS_VERSION:  4406
    
    BIOS_DATE:  02/28/2019
    
    BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.
    
    BASEBOARD_PRODUCT:  PRIME X470-PRO
    
    BASEBOARD_VERSION:  Rev X.0x
    
    DUMP_TYPE:  1
    
    BUGCHECK_P1: 3
    
    BUGCHECK_P2: fffffc0f2d4f47b0
    
    BUGCHECK_P3: fffffc0f2d4f4708
    
    BUGCHECK_P4: 0
    
    TRAP_FRAME:  fffffc0f2d4f47b0 -- (.trap 0xfffffc0f2d4f47b0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=ffffce0af6e021c0 rbx=0000000000000000 rcx=0000000000000003
    rdx=ffffce0af822e180 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff805460ab537 rsp=fffffc0f2d4f4940 rbp=ffffe1011e5b9180
     r8=0000000000000020  r9=0000000000000000 r10=0000000000000000
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po cy
    nt!ExpQueueWorkItem+0x19a857:
    fffff805`460ab537 cd29            int     29h
    Resetting default scope
    
    EXCEPTION_RECORD:  fffffc0f2d4f4708 -- (.exr 0xfffffc0f2d4f4708)
    ExceptionAddress: fffff805460ab537 (nt!ExpQueueWorkItem+0x000000000019a857)
       ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
      ExceptionFlags: 00000001
    NumberParameters: 1
       Parameter[0]: 0000000000000003
    Subcode: 0x3 FAST_FAIL_CORRUPT_LIST_ENTRY
    
    CPU_COUNT: 10
    
    CPU_MHZ: e6d
    
    CPU_VENDOR:  AuthenticAMD
    
    CPU_FAMILY: 17
    
    CPU_MODEL: 8
    
    CPU_STEPPING: 2
    
    BLACKBOXBSD: 1 (!blackboxbsd)
    
    
    BLACKBOXPNP: 1 (!blackboxpnp)
    
    
    BUGCHECK_STR:  0x139
    
    PROCESS_NAME:  GTA5.exe
    
    CURRENT_IRQL:  2
    
    DEFAULT_BUCKET_ID:  FAIL_FAST_CORRUPT_LIST_ENTRY
    
    ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    
    EXCEPTION_CODE_STR:  c0000409
    
    EXCEPTION_PARAMETER1:  0000000000000003
    
    ANALYSIS_SESSION_HOST:  DESKTOP-MN8T37V
    
    ANALYSIS_SESSION_TIME:  05-02-2019 13:35:24.0139
    
    ANALYSIS_VERSION: 10.0.18869.1002 amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff80546076669 to fffff80546064f30
    
    STACK_TEXT:  
    fffffc0f`2d4f4488 fffff805`46076669 : 00000000`00000139 00000000`00000003 fffffc0f`2d4f47b0 fffffc0f`2d4f4708 : nt!KeBugCheckEx
    fffffc0f`2d4f4490 fffff805`46076a10 : ffffce0a`ef20f000 00000000`00000000 fffffc0f`2d4f4a30 00000000`00000001 : nt!KiBugCheckDispatch+0x69
    fffffc0f`2d4f45d0 fffff805`46074e08 : 00000000`00000000 fffff805`45f207d2 00000000`00000000 00000000`00000000 : nt!KiFastFailDispatch+0xd0
    fffffc0f`2d4f47b0 fffff805`460ab537 : 00000000`00000000 00000000`00000000 ffffcaf8`6fd41615 ffffce0a`f7d33080 : nt!KiRaiseSecurityCheckFailure+0x308
    fffffc0f`2d4f4940 fffff805`45f0f3fd : ffffce0a`ef063a20 00007ff7`f61083ac fffff805`462d1020 fffff805`00000000 : nt!ExpQueueWorkItem+0x19a857
    fffffc0f`2d4f49d0 fffff805`45fda925 : 00000000`00000003 fffff805`462d1080 00000000`00000000 000000db`b0bff9f8 : nt!ExQueueWorkItem+0x3d
    fffffc0f`2d4f4a10 fffff805`45fda814 : ffffce0a`f9844e90 fffffc0f`2d4f4b80 00007ff7`f61083ac 00000000`00000094 : nt!PopQueueWorkItem+0x1d
    fffffc0f`2d4f4a40 fffff805`46026f7a : fffffc0f`2d4f4b80 00007ff7`f61083ac 00000000`00000003 ffffce0a`f9844e90 : nt!PopResetIdleTime+0x34
    fffffc0f`2d4f4a70 fffff805`4647c253 : ffffce0a`f9844e90 00000000`00000003 00007ff7`f61083ac 00000000`00000003 : nt!PopSystemRequiredSet+0xe
    fffffc0f`2d4f4aa0 fffff805`46076085 : ffffce0a`f7d33080 00000000`00000000 fffffc0f`80000002 00000000`00000000 : nt!NtSetThreadExecutionState+0x143
    fffffc0f`2d4f4b00 00007ffd`7d851a44 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
    000000db`b0bff9b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`7d851a44
    
    
    THREAD_SHA1_HASH_MOD_FUNC:  e22993508a04ff7abdc17ea52f004451584a9955
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  7c126352f0be490f7466f63d1c19a5ba11577c26
    
    THREAD_SHA1_HASH_MOD:  b28610981796779b4ac02f58898fde25728a775c
    
    FOLLOWUP_IP: 
    nt!KiFastFailDispatch+d0
    fffff805`46076a10 c644242000      mov     byte ptr [rsp+20h],0
    
    FAULT_INSTR_CODE:  202444c6
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!KiFastFailDispatch+d0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  1fa44fc4
    
    STACK_COMMAND:  .thread ; .cxr ; kb
    
    BUCKET_ID_FUNC_OFFSET:  d0
    
    FAILURE_BUCKET_ID:  0x139_3_CORRUPT_LIST_ENTRY_nt!KiFastFailDispatch
    
    BUCKET_ID:  0x139_3_CORRUPT_LIST_ENTRY_nt!KiFastFailDispatch
    
    PRIMARY_PROBLEM_CLASS:  0x139_3_CORRUPT_LIST_ENTRY_nt!KiFastFailDispatch
    
    TARGET_TIME:  2019-05-02T08:29:44.000Z
    
    OSBUILD:  17763
    
    OSSERVICEPACK:  0
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  272
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  1986-10-28 09:10:20
    
    BUILDDATESTAMP_STR:  180914-1434
    
    BUILDLAB_STR:  rs5_release
    
    BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434
    
    ANALYSIS_SESSION_ELAPSED_TIME:  d19
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x139_3_corrupt_list_entry_nt!kifastfaildispatch
    
    FAILURE_ID_HASH:  {3aede96a-54dd-40d6-d4cb-2a161a843851}
    
    Followup:     MachineOwner
    ---------
    

    Thursday, May 2, 2019 9:05 AM

Answers

  • Software, hardware, and firmware can cause BSOD.

    The RAM modules need to be replaced.

    Some RAM manufacturers have warranties for the life of the product.

    Check for return merchandise authorization (RMA)

    Evaluate your needs (more or less RAM)

    Run the Crucial scanner to see what it finds.

    Shop for prices.

    As per the earlier post:

    a) make sure the RAM modules have identical SKU

    b) make sure the RAM is on the motherboard approval list.

    If there are BSOD after the RAM modules are replaced you can open a new thread or continue with this thread.

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    RAM Defects
    -----------
    identifier              {badmemory}
    badmemorylist           0x3103a8
                            0x3103a9
                            0x3103aa
                            0x3103ab
                            0x3103ac
                            0x3103ad
                            0x3103ae
                            0x3103af
                            0x3103f8
                            0x3103f9

    etc.

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    Summary

    Report Date 2019-05-16 01:00:58
    Generated by MemTest86 V8.1 Free (64-bit)
    Result

    FAIL

    Test 3 [Moving inversions, ones & zeroes] 3/4 (75%) 2
    Test 4 [Moving inversions, 8-bit pattern] 3/4 (75%) 2

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    Please remember to vote and to mark the replies as answers if they help.
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    Thursday, May 16, 2019 5:45 AM

All replies

  • Hi Arvin Mo.

    Upload the .DMP files created by Windows to your OneDrive, make them publicly available and post the URL here, so we can analyze them and try to suggest you a solution.

    Bye.


    Luigi Bruno
    MCP, MOS, MTA, MCTS, MCSA, MCSE

    Thursday, May 2, 2019 3:29 PM
  • Hi,

    Besides, we could try the following general methods: 

    1. Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Look for critical errors in the system log that occurred in the same time window as the blue screen.

    2. Look in Device Manager to see if any devices are marked with the exclamation point (!). Review the events log displayed in driver properties for any faulting driver. Try updating the related driver.

    3. Run a virus detection program. Viruses can infect all types of hard disks formatted for Windows, and resulting disk corruption can generate system bug check codes. Make sure the virus detection program checks the Master Boot Record for infections.

    Best regards,

    Yilia 


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, May 3, 2019 1:57 AM
    Moderator
  • so i avoid getting that BSODs with shutting down with power button BUT i still got page fault in none page area because of win32kfull.sys So here we go:

    All of them are event 41 image link(my acc is not verfied so pls add https by yourself) : 1drv.ms/u/s!AhxYVJstfOTghX7zo20HuFOKSnjo

    and logs that happend at the same time of BSOD(my acc is not verfied so pls add https by yourself)1drv.ms/u/s!AhxYVJstfOTghX1Ik_Q12Ue-luYF

    and url of .DMPs (my acc is not verfied so pls add https by yourself) : 1drv.ms/u/s!AhxYVJstfOTghXxvDgW7Dc3g1_-x

    i disabled one of network drivers : wan miniport (sstp) but it only fixed one the BSODs

    Friday, May 3, 2019 11:55 AM
  • check my last replay out for the link (thanks btw) and another thing i sometimes got video scheduler internal error OR an bsod becuase of dxgmms2.sys but i re installed display driver and nvidia driver 2 times in a row and i think they got fixed 
    Friday, May 3, 2019 11:58 AM
  • Hi again there is the second minidump link 1drv.ms/u/s!AhxYVJstfOTghX98sjOg2p4pdvAP 

    Bsods : system service exception , page fault in nonpaged area

    Friday, May 3, 2019 4:25 PM
  • 1) To evaluate the BSOD please post logs for troubleshooting.

    Using administrative command prompt copy and paste this whole command.

    2) Make sure the default language is English so that the logs can be scanned and read.

    Choose the applicable link for the operating system:
    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html
    https://www.eightforums.com/threads/language-add-or-remove-in-windows-8.5849/
    https://www.sevenforums.com/tutorials/87317-display-language-change.html

    The command will automatically collect the computer files and place them on the desktop.

    3) Then use 7zip to organize the files and one drive, drop box, or google drive to place share links into the thread for troubleshooting.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    This command will automatically collect these files:  msinfo32, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc.

    4) Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    5) There are two files for you to find manually:

    a) C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter the above to find results.

    b) dxdiag:  

    In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread

    6) Open administrative command prompt and type or copy and paste:
    7) sfc /scannow
    8) dism /online /cleanup-image /restorehealth
    9) chkdsk /scan
    wmic recoveros set autoreboot = false
    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

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    Please remember to vote and to mark the replies as answers if they help.
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    Friday, May 3, 2019 6:19 PM
  • you can see my logs in previous posts

    i will be glad to see your solution for my problem

    Monday, May 6, 2019 12:16 PM
  • When available please post links into the newest post for:

    a) result of the administrative command prompt command with dxdiag

    b) a separate share link for the memory dump


    Monday, May 6, 2019 3:27 PM
  • so i avoid getting that BSODs with shutting down with power button BUT i still got page fault in none page area because of win32kfull.sys So here we go:

    All of them are event 41 image link(my acc is not verfied so pls add https by yourself) : 1drv.ms/u/s!AhxYVJstfOTghX7zo20HuFOKSnjo

    and logs that happend at the same time of BSOD(my acc is not verfied so pls add https by yourself)1drv.ms/u/s!AhxYVJstfOTghX1Ik_Q12Ue-luYF

    and url of .DMPs (my acc is not verfied so pls add https by yourself) : 1drv.ms/u/s!AhxYVJstfOTghXxvDgW7Dc3g1_-x

    i disabled one of network drivers : wan miniport (sstp) but it only fixed one the BSODs

    The memory dump file recorded a 0x00000050 (PAGE_FAULT_IN_NONPAGED_AREA) bug check, which indicates that invalid system memory was referenced; the faulting driver couldn't be retrieved, but the win32kfull.sys (Full/Desktop Win32k Kernel Driver) module was referenced.
    It could be useful to perform a full check of the integrity of the operating system files: open an administrative command prompt and execute the sfc /scannow command.

    Bye.


    Luigi Bruno
    MCP, MOS, MTA, MCTS, MCSA, MCSE

    Monday, May 6, 2019 3:57 PM
  • Hi again there is the second minidump link 1drv.ms/u/s!AhxYVJstfOTghX98sjOg2p4pdvAP 

    Bsods : system service exception , page fault in nonpaged area

    The memory dump file recorded a 0xc000021a (WINLOGON_FATAL_ERROR) bug check, which indicates that the Winlogon process terminated unexpectedly.
    As per previous bug check error,
    it could be useful to perform a full check of the integrity of the operating system files: open an administrative command prompt and execute the sfc /scannow command.

    Bye.


    Luigi Bruno
    MCP, MOS, MTA, MCTS, MCSA, MCSE

    Monday, May 6, 2019 4:00 PM
  • Hi,

    It's recommended to install latest update to keep machine up-to-date. 

    0xC000021A occurs in a user-mode process, the most common culprits are third-party applications.

    To troubleshoot whether the issue is related to a third party service, please check the symptom in a clean boot environment.
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

    Best regards,

    Yilia 


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, May 7, 2019 6:27 AM
    Moderator
  • nothing found + i updated my windowse to  2019-4 kB4495667
    Wednesday, May 8, 2019 1:15 PM
  • When available please post results for steps #1 - #11 in post dated:  Friday, May 3, 2019 6:19 PM
    Wednesday, May 8, 2019 1:36 PM
  • my last dmp file : https://1drv.ms/u/s!AhxYVJstfOTghgBn8ImEu5NUu0TP

    Thanks for helping me im suffering from this crashes since 4 months ago

    Friday, May 10, 2019 9:26 AM
  • 1) To evaluate the BSOD please post logs for troubleshooting.

    Using administrative command prompt copy and paste this whole command.

    2) Make sure the default language is English so that the logs can be scanned and read.

    Choose the applicable link for the operating system:
    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html
    https://www.eightforums.com/threads/language-add-or-remove-in-windows-8.5849/
    https://www.sevenforums.com/tutorials/87317-display-language-change.html

    The command will automatically collect the computer files and place them on the desktop.

    3) Then use 7zip to organize the files and one drive, drop box, or google drive to place share links into the thread for troubleshooting.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    This command will automatically collect these files:  msinfo32, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc.

    4) Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    5) There are two files for you to find manually:

    a) C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter the above to find results.

    b) dxdiag:  

    In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread

    6) Open administrative command prompt and type or copy and paste:
    7) sfc /scannow
    8) dism /online /cleanup-image /restorehealth
    9) chkdsk /scan
    wmic recoveros set autoreboot = false
    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

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    Please remember to vote and to mark the replies as answers if they help.
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    Friday, May 10, 2019 9:32 AM
  • my dxdiag log file (i changed something called page to fix nonepaged area BSOD which it didn't work): https://1drv.ms/t/s!AhxYVJstfOTghgOUpJo8PpLWDJ3I
    Friday, May 10, 2019 2:34 PM
  • Please run this command to collect the logs:

    Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    6) Open administrative command prompt and type or copy and paste:
    7) sfc /scannow
    8) dism /online /cleanup-image /restorehealth
    9) chkdsk /scan
    10) wmic recoveros set autoreboot = false
    11) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


    Friday, May 10, 2019 5:01 PM
  • Microsoft Windows [Version 10.0.17763.475]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"
    C:\Windows\minidump\*.dmp
    The system cannot find the file specified.
            0 file(s) copied.
    The system cannot find the file specified.
    The operation completed successfully.
    The operation completed successfully.

    C:\Windows\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 22% complete.

    Windows Resource Protection could not perform the requested operation.

    C:\Windows\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.17763.1

    Image Version: 10.0.17763.475

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\Windows\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
      299264 file records processed.
    File verification completed.
      6996 large file records processed.
      0 bad file records processed.

    Stage 2: Examining file name linkage ...
      433 reparse records processed.
      386620 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered to lost and found.
      433 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
      43679 data files processed.
    CHKDSK is verifying Usn Journal...
      35744552 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

     244180991 KB total disk space.
     166682012 KB in 248321 files.
        158224 KB in 43680 indexes.
             0 KB in bad sectors.
        411263 KB in use by the system.
         65536 KB occupied by the log file.
      76929492 KB available on disk.

          4096 bytes in each allocation unit.
      61045247 total allocation units on disk.
      19232373 allocation units available on disk.

    C:\Windows\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-MN8T37V\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition2"'
    Property(s) update successful.

    C:\Windows\system32>
    Saturday, May 11, 2019 11:48 AM
  • logs zip url : https://1drv.ms/u/s!AhxYVJstfOTghgTz-m62Y3RvetPY
    Saturday, May 11, 2019 11:51 AM
  • 1) Open msinfo32 >allow it to load for 30 minutes > save as NFO > post a share link into the thread

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    2) Turn off windows fast startup: 

    https://www.eightforums.com/threads/fast-startup-turn-on-or-off-in-windows-8.6320/

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    3) Make images of the settings and post share links for:

    a) startup and recovery system failure

    b) Virtual memory

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    4) If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab > scroll down to system and advanced > post an image into the thread

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    5) For any BSOD:

    a) run the administrative command prompt command to collect new log files

    b) search for:  C:\Windows\memory.dmp 
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

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    6) Uninstall and reinstall:

    https://answers.microsoft.com/en-us/windows/wiki/windows_10-update/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1

    sshid.sys

    SteelSeries Engine HID Driver

    https://steelseries.com/downloads

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    7) Run HD Tune:  (free or trial version)

    Post images into the thread using share links for the results on these tabs:

    a) Health (SMART)

    b) Benchmark

    c) Full error scan

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    8) Open administrative command prompt and type or copy and paste:

    a) wmic memorychip get manufacturer, capacity, partnumber, speed, memorytype, devicelocator, formfactor

    b) bcdedit /enum all

    c) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

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    .

    9) Run Memtest86 for 4 passes:

    https://www.memtest86.com/

    Repeat the testing for a second time so tat there are 8 passes.

    Testing may take many hours and can be performed overnight.

    Just one error is a test fail and testing can be aborted.

    Use a camera or smartphone camera to take a picture of each test result and post images into the thread using a share links.

    Also post a share links for the text reports.

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    Event[4676]:
      Log Name: System
      Source: Microsoft-Windows-Memory-Diagnostic-Task-Handler
      Date: 2019-03-27T01:22:59.761
      Event ID: 1001
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-21-2082904708-2186943326-2082173676-1001
      User Name: DESKTOP-MN8T37V\123
      Computer: DESKTOP-MN8T37V
      Description: 
    Windows removed bad memory regions from this PC.


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    Saturday, May 11, 2019 10:39 PM
  • 1) msinfo32 link : https://1drv.ms/u/s!AhxYVJstfOTghgV89qpSbCf444W8

    3) this step was unclear

    6)i unistalled steelseries drivers and then installed the new version from their own site.

    7)hd tune: ssd https://1drv.ms/u/s!AhxYVJstfOTghgrBSHD562Vc8753

    hdd https://1drv.ms/u/s!AhxYVJstfOTghgzXw5YS88YtM2Wl

    benchmark https://1drv.ms/u/s!AhxYVJstfOTghg1ZaEndKdlsXumM

    ill upload the other pictures asap .

    Monday, May 13, 2019 2:27 PM
  • See these links for step #3:  (post images only)

    https://www.eightforums.com/threads/system-failure-automatic-restart-enable-or-disable.51683/

    https://www.tenforums.com/tutorials/77692-manage-virtual-memory-pagefile-windows-10-a.html


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    Monday, May 13, 2019 3:47 PM
  • reamining pictures : https://1drv.ms/u/s!AhxYVJstfOTghg49nMJvY5eOfTq3

    https://1drv.ms/u/s!AhxYVJstfOTghhCeqCRltGmSe4LZ

    https://1drv.ms/u/s!AhxYVJstfOTghg9C0uX-E_xgbuwO

    cmd command result:

    Microsoft Windows [Version 10.0.17763.475]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>wmic memorychip get manufacturer, capacity, partnumber, speed, memorytype, devicelocator, formfactor
    Capacity    DeviceLocator  FormFactor  Manufacturer  MemoryType  PartNumber        Speed
    8589934592  DIMM_A2        8           G-Skill       0           F4-2400C15-8GTZR  2400
    8589934592  DIMM_B2        8           G-Skill       0           F4-2400C15-8GTZR  2400


    C:\Windows\system32>bcdedit /enum all

    Firmware Boot Manager
    ---------------------
    identifier              {fwbootmgr}
    displayorder            {bootmgr}
                            {851cc963-3f1a-11e9-a0ad-e9516b78d17a}
                            {5a0a5dad-73f1-11e9-b571-806e6f6e6963}
                            {5a0a5dae-73f1-11e9-b571-806e6f6e6963}
                            {5a0a5daf-73f1-11e9-b571-806e6f6e6963}
    timeout                 1

    Windows Boot Manager
    --------------------
    identifier              {bootmgr}
    device                  partition=\Device\HarddiskVolume4
    path                    \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI
    description             Windows Boot Manager
    locale                  en-US
    inherit                 {globalsettings}
    default                 {current}
    resumeobject            {851cc967-3f1a-11e9-a0ad-e9516b78d17a}
    displayorder            {current}
    toolsdisplayorder       {memdiag}
    timeout                 30

    Firmware Application (101fffff)
    -------------------------------
    identifier              {5a0a5dad-73f1-11e9-b571-806e6f6e6963}
    description             UEFI:CD/DVD Drive

    Firmware Application (101fffff)
    -------------------------------
    identifier              {5a0a5dae-73f1-11e9-b571-806e6f6e6963}
    description             UEFI:Removable Device

    Firmware Application (101fffff)
    -------------------------------
    identifier              {5a0a5daf-73f1-11e9-b571-806e6f6e6963}
    description             UEFI:Network Device

    Firmware Application (101fffff)
    -------------------------------
    identifier              {851cc963-3f1a-11e9-a0ad-e9516b78d17a}
    description             Hard Drive

    Windows Boot Loader
    -------------------
    identifier              {current}
    device                  partition=C:
    path                    \Windows\system32\winload.efi
    description             Windows 10
    locale                  en-US
    inherit                 {bootloadersettings}
    recoverysequence        {851cc969-3f1a-11e9-a0ad-e9516b78d17a}
    displaymessageoverride  Recovery
    recoveryenabled         Yes
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    osdevice                partition=C:
    systemroot              \Windows
    resumeobject            {851cc967-3f1a-11e9-a0ad-e9516b78d17a}
    nx                      OptIn
    bootmenupolicy          Standard
    useplatformclock        No

    Windows Boot Loader
    -------------------
    identifier              {851cc969-3f1a-11e9-a0ad-e9516b78d17a}
    device                  ramdisk=[C:]\Recovery\WindowsRE\Winre.wim,{851cc96a-3f1a-11e9-a0ad-e9516b78d17a}
    path                    \windows\system32\winload.efi
    description             Windows Recovery Environment
    locale                  en-us
    inherit                 {bootloadersettings}
    displaymessage          Recovery
    osdevice                ramdisk=[C:]\Recovery\WindowsRE\Winre.wim,{851cc96a-3f1a-11e9-a0ad-e9516b78d17a}
    systemroot              \windows
    nx                      OptIn
    bootmenupolicy          Standard
    winpe                   Yes

    Resume from Hibernate
    ---------------------
    identifier              {851cc967-3f1a-11e9-a0ad-e9516b78d17a}
    device                  partition=C:
    path                    \Windows\system32\winresume.efi
    description             Windows Resume Application
    locale                  en-US
    inherit                 {resumeloadersettings}
    recoverysequence        {851cc969-3f1a-11e9-a0ad-e9516b78d17a}
    recoveryenabled         Yes
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    filedevice              partition=C:
    filepath                \hiberfil.sys
    bootmenupolicy          Standard
    debugoptionenabled      No

    Windows Memory Tester
    ---------------------
    identifier              {memdiag}
    device                  partition=\Device\HarddiskVolume4
    path                    \EFI\Microsoft\Boot\memtest.efi
    description             Windows Memory Diagnostic
    locale                  en-US
    inherit                 {globalsettings}
    badmemoryaccess         Yes

    EMS Settings
    ------------
    identifier              {emssettings}
    bootems                 No

    Debugger Settings
    -----------------
    identifier              {dbgsettings}
    debugtype               Local

    RAM Defects
    -----------
    identifier              {badmemory}
    badmemorylist           0x3103a8
                            0x3103a9
                            0x3103aa
                            0x3103ab
                            0x3103ac
                            0x3103ad
                            0x3103ae
                            0x3103af
                            0x3103f8
                            0x3103f9
                            0x3103fa
                            0x3103fb
                            0x3103fc
                            0x3103fd
                            0x3103fe
                            0x3103ff
                            0x310820
                            0x310821
                            0x310822
                            0x310823
                            0x310824
                            0x310825
                            0x310826
                            0x310827
                            0x310870
                            0x310871
                            0x310872
                            0x310873
                            0x310874
                            0x310875
                            0x310876
                            0x310877
                            0x310880
                            0x310881
                            0x310882
                            0x310883
                            0x310884
                            0x310885
                            0x310886
                            0x310887
                            0x3108d0
                            0x3108d1
                            0x3108d2
                            0x3108d3
                            0x3108d4
                            0x3108d5
                            0x3108d6
                            0x3108d7
                            0x310920
                            0x310921
                            0x310922
                            0x310923
                            0x310924
                            0x310925
                            0x310926
                            0x310927
                            0x310970
                            0x310971
                            0x310972
                            0x310973
                            0x310974
                            0x310975
                            0x310976
                            0x310977
                            0x310980
                            0x310981
                            0x310982
                            0x310983
                            0x310984
                            0x310985
                            0x310986
                            0x310987
                            0x3109d0
                            0x3109d1
                            0x3109d2
                            0x3109d3
                            0x3109d4
                            0x3109d5
                            0x3109d6
                            0x3109d7
                            0x310e38
                            0x310e39
                            0x310e3a
                            0x310e3b
                            0x310e3c
                            0x310e3d
                            0x310e3e
                            0x310e3f
                            0x310e68
                            0x310e69
                            0x310e6a
                            0x310e6b
                            0x310e6c
                            0x310e6d
                            0x310e6e
                            0x310e6f
                            0x310e98
                            0x310e99
                            0x310e9a
                            0x310e9b
                            0x310e9c
                            0x310e9d
                            0x310e9e
                            0x310e9f
                            0x310ec8
                            0x310ec9
                            0x310eca
                            0x310ecb
                            0x310ecc
                            0x310ecd
                            0x310ece
                            0x310ecf
                            0x310f38
                            0x310f39
                            0x310f3a
                            0x310f3b
                            0x310f3c
                            0x310f3d
                            0x310f3e
                            0x310f3f
                            0x310f68
                            0x310f69
                            0x310f6a
                            0x310f6b
                            0x310f6c
                            0x310f6d
                            0x310f6e
                            0x310f6f
                            0x310f98
                            0x310f99
                            0x310f9a
                            0x310f9b
                            0x310f9c
                            0x310f9d
                            0x310f9e
                            0x310f9f
                            0x310fc8
                            0x310fc9
                            0x310fcb
                            0x310fcc
                            0x310fcd
                            0x310fce
                            0x310fcf
                            0x311618
                            0x311619
                            0x31161a
                            0x31161b
                            0x31161c
                            0x31161d
                            0x31161e
                            0x31161f
                            0x311648
                            0x311649
                            0x31164a
                            0x31164b
                            0x31164c
                            0x31164d
                            0x31164e
                            0x31164f
                            0x3116b8
                            0x3116b9
                            0x3116ba
                            0x3116bb
                            0x3116bc
                            0x3116bd
                            0x3116be
                            0x3116bf
                            0x3116e8
                            0x3116e9
                            0x3116ea
                            0x3116eb
                            0x3116ec
                            0x3116ed
                            0x3116ee
                            0x3116ef
                            0x311748
                            0x311749
                            0x31174a
                            0x31174b
                            0x31174c
                            0x31174d
                            0x31174e
                            0x31174f
                            0x3117b8
                            0x3117b9
                            0x3117ba
                            0x3117bb
                            0x3117bc
                            0x3117bd
                            0x3117be
                            0x3117bf
                            0x3117e8
                            0x3117e9
                            0x3117ea
                            0x3117eb
                            0x3117ec
                            0x3117ed
                            0x3117ee
                            0x3117ef
                            0x311a28
                            0x311a29
                            0x311a2a
                            0x311a2b
                            0x311a2c
                            0x311a2d
                            0x311a2e
                            0x311a2f
                            0x311a78
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                            0x311a7a
                            0x311a7b
                            0x311a7c
                            0x311a7d
                            0x311a7e
                            0x311a7f
                            0x311a88
                            0x311a89
                            0x311a8a
                            0x311a8b
                            0x311a8c
                            0x311a8d
                            0x311a8e
                            0x311a8f
                            0x311ad8
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                            0x311ada
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                            0x311b2b
                            0x311b2c
                            0x311b2d
                            0x311b2e
                            0x311b2f
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                            0x311b79
                            0x311b7a
                            0x311b7b
                            0x311b7c
                            0x311b7d
                            0x311b7e
                            0x311b7f
                            0x311b88
                            0x311b89
                            0x311b8a
                            0x311b8b
                            0x311b8c
                            0x311b8d
                            0x311b8e
                            0x311b8f
                            0x311bd8

    Global Settings
    ---------------
    identifier              {globalsettings}
    inherit                 {dbgsettings}
                            {emssettings}
                            {badmemory}

    Boot Loader Settings
    --------------------
    identifier              {bootloadersettings}
    inherit                 {globalsettings}
                            {hypervisorsettings}

    Hypervisor Settings
    -------------------
    identifier              {hypervisorsettings}
    hypervisordebugtype     Serial
    hypervisordebugport     1
    hypervisorbaudrate      115200

    Resume Loader Settings
    ----------------------
    identifier              {resumeloadersettings}
    inherit                 {globalsettings}

    Device options
    --------------
    identifier              {851cc96a-3f1a-11e9-a0ad-e9516b78d17a}
    description             Windows Recovery
    ramdisksdidevice        partition=C:
    ramdisksdipath          \Recovery\WindowsRE\boot.sdi

    C:\Windows\system32>

    in case of anything my spec:

    16gb ram 2400hz

    gtx 1080 g1 8gb

    mb x470 prime pro asus

    ryzen 7 2700x

    ssd 250gb

    hdd 2tb baracoda

    and razer balckwidow keyboard + steelseries mouse

    144 hz xl2536 monitor

    Monday, May 13, 2019 4:58 PM
  • Open task manager > performance > memory > post an image into the thread using a share link

    .

    .

    RAM Defects
    -----------
    identifier              {badmemory}
    badmemorylist           0x3103a8
                            0x3103a9
                            0x3103aa
                            0x3103ab
                            0x3103ac
                            0x3103ad
                            0x3103ae
                            0x3103af
                            0x3103f8
                            0x3103f9
                            0x3103fa
                            0x3103fb
                            0x3103fc
                            0x3103fd
                            0x3103fe
                            0x3103ff
                            0x310820
                            0x310821
                            0x310822
                            0x310823
                            0x310824
                            0x310825
                            0x310826
                            0x310827
                            0x310870
                            0x310871
                            0x310872
                            0x310873
                            0x310874
                            0x310875
                            0x310876
                            0x310877
                            0x310880
                            0x310881
                            0x310882
                            0x310883
                            0x310884
                            0x310885

    etc.

    .

    .
     

    RAM modules should be used as pairs with identical SKU.

    In addition make sure the RAM is displayed on the motherboard approval list.

    Replace the RAM modules.

    .

    .

                         

    This scanner can be used to find additional information about RAM replacement.

    https://www.crucial.com/usa/en/systemscanner?gclid=EAIaIQobChMIxIPy3tCZ4gIVhdlkCh1f_ACHEAAYASABEgJqRPD_BwE&ef_id=EAIaIQobChMIxIPy3tCZ4gIVhdlkCh1f_ACHEAAYASABEgJqRPD_BwE:G:s

    RAM can be purchased at many vendors.

    If there are BSOD after replacing RAM troubleshooting can be performed.

    .

    .

    For Virtual Memory:

    a) For C:  move the dot from custom size to system managed size

    b) Check the box to automatically manage paging file size for all drives

    c) Reboot to maintain settings

    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.
    .
    .
    .
    .
    .









    Monday, May 13, 2019 11:05 PM
  • i did what u said for virtual memory but i didnt get what u said for ram and ram slots (one of my rams was broken and changed it and now i have two ram but that guy said "the new ram channel is different with the other but its okey" ) but as i sayed i got irql driver not less or equal with dxgmms2.sys BSOD and for solution i tried clean installing graphic card driver several times 

    task manager : https://1drv.ms/u/s!AhxYVJstfOTghhH7Ci70HhO8u2H3

    Tuesday, May 14, 2019 12:40 PM
  • 1) When available:

    a) post an image for startup and recovery system failure

    b) Memtest86 results:  images and text reports (2 tests of 4 passes each)

    .

    .

    2) Open administrative command prompt and copy and paste:

    3) wmic memorychip get manufacturer, capacity, partnumber, speed, memorytype, devicelocator, formfactor

    4) bcdedit /enum all

    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread




    Tuesday, May 14, 2019 1:38 PM
  • As per the dump log provided seems GTA5.exe caused the issue.Try uninstall /reinstall or update it .or contact software vendor for support.Also upload the DMP file and share the one drive URL for further analysis.

    Regards,

    Ramabadran Vasudevan

    Tuesday, May 14, 2019 1:42 PM
  • memtest86 results:

    https://1drv.ms/u/s!AhxYVJstfOTghhOUsNKcMKfCIVoF

    https://1drv.ms/u/s!AhxYVJstfOTghhJ9r8nrHyOm43eO

    Microsoft Windows [Version 10.0.17763.475]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>wmic memorychip get manufacturer, capacity, partnumber, speed, memorytype, devicelocator, formfactor
    Capacity    DeviceLocator  FormFactor  Manufacturer  MemoryType  PartNumber        Speed
    8589934592  DIMM_A2        8           G-Skill       0           F4-2400C15-8GTZR  2133
    8589934592  DIMM_B2        8           G-Skill       0           F4-2400C15-8GTZR  2133


    C:\Windows\system32>bcdedit /enum all

    Firmware Boot Manager
    ---------------------
    identifier              {fwbootmgr}
    displayorder            {bootmgr}
                            {851cc963-3f1a-11e9-a0ad-e9516b78d17a}
    timeout                 1

    Windows Boot Manager
    --------------------
    identifier              {bootmgr}
    device                  partition=\Device\HarddiskVolume4
    path                    \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI
    description             Windows Boot Manager
    locale                  en-US
    inherit                 {globalsettings}
    default                 {current}
    resumeobject            {851cc967-3f1a-11e9-a0ad-e9516b78d17a}
    displayorder            {current}
    toolsdisplayorder       {memdiag}
    timeout                 30

    Firmware Application (101fffff)
    -------------------------------
    identifier              {851cc963-3f1a-11e9-a0ad-e9516b78d17a}
    description             Hard Drive

    Windows Boot Loader
    -------------------
    identifier              {current}
    device                  partition=C:
    path                    \Windows\system32\winload.efi
    description             Windows 10
    locale                  en-US
    inherit                 {bootloadersettings}
    recoverysequence        {851cc969-3f1a-11e9-a0ad-e9516b78d17a}
    displaymessageoverride  Recovery
    recoveryenabled         Yes
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    osdevice                partition=C:
    systemroot              \Windows
    resumeobject            {851cc967-3f1a-11e9-a0ad-e9516b78d17a}
    nx                      OptIn
    bootmenupolicy          Standard
    useplatformclock        No

    Windows Boot Loader
    -------------------
    identifier              {851cc969-3f1a-11e9-a0ad-e9516b78d17a}
    device                  ramdisk=[C:]\Recovery\WindowsRE\Winre.wim,{851cc96a-3f1a-11e9-a0ad-e9516b78d17a}
    path                    \windows\system32\winload.efi
    description             Windows Recovery Environment
    locale                  en-us
    inherit                 {bootloadersettings}
    displaymessage          Recovery
    osdevice                ramdisk=[C:]\Recovery\WindowsRE\Winre.wim,{851cc96a-3f1a-11e9-a0ad-e9516b78d17a}
    systemroot              \windows
    nx                      OptIn
    bootmenupolicy          Standard
    winpe                   Yes

    Resume from Hibernate
    ---------------------
    identifier              {851cc967-3f1a-11e9-a0ad-e9516b78d17a}
    device                  partition=C:
    path                    \Windows\system32\winresume.efi
    description             Windows Resume Application
    locale                  en-US
    inherit                 {resumeloadersettings}
    recoverysequence        {851cc969-3f1a-11e9-a0ad-e9516b78d17a}
    recoveryenabled         Yes
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    filedevice              partition=C:
    filepath                \hiberfil.sys
    bootmenupolicy          Standard
    debugoptionenabled      No

    Windows Memory Tester
    ---------------------
    identifier              {memdiag}
    device                  partition=\Device\HarddiskVolume4
    path                    \EFI\Microsoft\Boot\memtest.efi
    description             Windows Memory Diagnostic
    locale                  en-US
    inherit                 {globalsettings}
    badmemoryaccess         Yes

    EMS Settings
    ------------
    identifier              {emssettings}
    bootems                 No

    Debugger Settings
    -----------------
    identifier              {dbgsettings}
    debugtype               Local

    RAM Defects
    -----------
    identifier              {badmemory}
    badmemorylist           0x3103a8
                            0x3103a9
                            0x3103aa
                            0x3103ab
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    Global Settings
    ---------------
    identifier              {globalsettings}
    inherit                 {dbgsettings}
                            {emssettings}
                            {badmemory}

    Boot Loader Settings
    --------------------
    identifier              {bootloadersettings}
    inherit                 {globalsettings}
                            {hypervisorsettings}

    Hypervisor Settings
    -------------------
    identifier              {hypervisorsettings}
    hypervisordebugtype     Serial
    hypervisordebugport     1
    hypervisorbaudrate      115200

    Resume Loader Settings
    ----------------------
    identifier              {resumeloadersettings}
    inherit                 {globalsettings}

    Device options
    --------------
    identifier              {851cc96a-3f1a-11e9-a0ad-e9516b78d17a}
    description             Windows Recovery
    ramdisksdidevice        partition=C:
    ramdisksdipath          \Recovery\WindowsRE\boot.sdi

    {usually my bsods are related to dxgmss2.sys}

    Wednesday, May 15, 2019 8:39 PM
  • Please replace the RAM modules.
    Wednesday, May 15, 2019 11:19 PM
  • with new rams ? or just change the slots?

    cpu or MB is okay ?

    Thursday, May 16, 2019 5:19 AM
  • Software, hardware, and firmware can cause BSOD.

    The RAM modules need to be replaced.

    Some RAM manufacturers have warranties for the life of the product.

    Check for return merchandise authorization (RMA)

    Evaluate your needs (more or less RAM)

    Run the Crucial scanner to see what it finds.

    Shop for prices.

    As per the earlier post:

    a) make sure the RAM modules have identical SKU

    b) make sure the RAM is on the motherboard approval list.

    If there are BSOD after the RAM modules are replaced you can open a new thread or continue with this thread.

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    RAM Defects
    -----------
    identifier              {badmemory}
    badmemorylist           0x3103a8
                            0x3103a9
                            0x3103aa
                            0x3103ab
                            0x3103ac
                            0x3103ad
                            0x3103ae
                            0x3103af
                            0x3103f8
                            0x3103f9

    etc.

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    Summary

    Report Date 2019-05-16 01:00:58
    Generated by MemTest86 V8.1 Free (64-bit)
    Result

    FAIL

    Test 3 [Moving inversions, ones & zeroes] 3/4 (75%) 2
    Test 4 [Moving inversions, 8-bit pattern] 3/4 (75%) 2

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    Please remember to vote and to mark the replies as answers if they help.
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    Thursday, May 16, 2019 5:45 AM
  • hello, as you said the problem was one the ram sticks and i went to replace it but they said in our test that they did there was no problem with the ram however im sure my ram is broken what should i do to convince them ram is borken 
    Thursday, May 23, 2019 9:17 AM
  • 1) Number the RAM and DIMM

    2) Remove all RAM modules

    3) Make sure the DIMM and RAM are dust free

    4) This type of testing can take substantial time

    5) Test one RAM module at a time in each DIMM for one week to evaluate computer stability / instability

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    Windows can predict RAM failure and block the use of sections of the RAM

    These regions are badmemory

    The command bcdedit /enum all displayed these predicted badmemory areas

    The list was huge

    The list can be cleared

    Clearing the list can make the computer more unstable and non-bootable

    So it is best to have backup RAM or backup options

    This is the administrative command prompt command:  

    bcdedit /deletevalue {badmemory} badmemorylist

    https://docs.microsoft.com/en-us/windows-hardware/drivers/whea/how-to-manage-the-pfa-memory-list

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    When performing RAM tests with Memtesr86 it is best to run eight continuous or more passes.

    There can be a significant number of false negatives when only four passes are ran.

    A false negative is a test pass when there is malfunctioning RAM.

    Eight passes were free until the mid January version update.

    Now only four passes are free.

    Eight passes is now a pay version.

    As a work around you had perfored two sets of four passes.  

    It was not eight continuous passes.

    It's the best free testing tool for DDR4 RAM but it is now only four passes for the free version

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    So one Memtest86 test had displayed bad RAM.

    Windows had found numerous areas where it predicted bad RAM

    The computer was unstable with BSOD

    The BSOD patterns indicated problematic hardware

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    The RAM can be swapped for testing.

    If swaps are not available then replace the RAM

    Thursday, May 23, 2019 4:07 PM
  • my pc is fully stabled with the healthy ram and i didnt see any crushes for 4 days, but as soon as i place the broken ram my pc gets BSOD after about 5 min or 10 min but how ever the support guy in the store told me that ram (the broken one) is fully okay and didnt got a single error on test so im asking you is it possible if they dont change my ram ?
    Friday, May 24, 2019 11:56 AM
  • All tests have:

    True positives...............The test result displays that it found problems and there is malfunctioning hardware

    True negatives..............The test result displays that it found no problems and there is no malfunctioning hardware

    False positives..............The test result displays that it found problems and there is no malfunctioning hardware

    False negatives.............The test result displays that it found no problems and there is malfunctioning hardware

    Accuracy......................A mathematical calculation of the above results

    For testing RAM each of these tests will have different accuracy.

    And the method in which the tests are performed may impact the accuracy.

    For example Memtest86+ version 5.01 can be ran for 3, 8, or 25 passes.

    Windows memory diagnostics, Memtest86+ version 5.01, Memtest86 version 8.1, etc.

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    In a similar fashion RAM modules can be checked one at a time in the same DIMM to differentiate good from bad RAM.  

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    In addition to having malfunctioning RAM a computer can have malfunctioning DIMM or motherboard.

    On your computer if you replace both RAM modules and the computer is stable (no BSOD or non-BSOD crashes) then you have fixed the recurrent BSOD by replacing defective RAM.  Windows and Memtest86 had displayed results consistent with malfunctioning RAM.

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    If you test the defective RAM modules in another computer you must remember the problems encountered on the first computer:

    Multiple drivers were appearing in the dump files.

    Replacing the drivers did not fix the BSOD.

    The BSOD continued to occur until the RAM was replaced.

    Windows had attempted to block the bad RAM areas.

    Instead of using the maximum RAM the computer was using reduced RAM.

    The areas of blocked RAM were huge.(number of badmemory displayed)

    The badmemory sections were the largest that I had seen.

    One Memtest86 version 8.1 had displayed pass but the test was the free version with only 4 passes.

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    So sometimes testing is simple.

    Other times testing can be complicated.

    The best test is replacing malfunctioning hardware and producing a stable computer.


    Friday, May 24, 2019 6:36 PM
  • thank you for your helps im still using my healthy ram and since then my system didnt crash and i sent back my broken ram to the store so they are going to test it and hopefully replace it 
    Tuesday, May 28, 2019 10:55 AM