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kernal power critical error windows 8...Driver Power State Failure in Windows 8? RRS feed

  • Question

  • hello!

    i have an ASUS k43sj running win8 pro 64bit...ive already tried it on safe mode and try to fix it but its still goes to its problem,Driver Power State Failure!and how can i fix the kernal power critical error?

    i hope you could help me on this matter thanx...

                                                                                                                                                     jhing27...

    Tuesday, July 30, 2013 4:19 AM

Answers

  • We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

    WE NEED AT LEAST TWO DMP FILES TO SPOT TRENDS AND CONFIRM THE DIAGNOSIS.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  
    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy (compress them)
    *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    System specs are extremely useful so please include whatever you know.

    Blue Screen View & Who Crashed are often wrong and should only be used in an emergency...

    You can read more about BSODS here



    Advice offered in good faith. It is your decision to implement same. Dyami & Wanikiya, Team ZigZag.

    Tuesday, July 30, 2013 5:21 AM
  • Hi,

    From your post, I know that you got “kernal power critical error” in windows 8. You have tried to fix it without success.

    First, regarding this error message, please check this article:

    Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2

    http://support.microsoft.com/kb/2028504#method1

    If the issue still persist, let’s try to disable Windows 8 fast startup feature to check the issue:

    Please refer to this article: Disable Windows 8 fast startup (hibernate file)

    http://nvidia.custhelp.com/app/answers/detail/a_id/3152/~/disable-windows-8-fast-startup-(hibernate-file)

    Since this issue can be caused by incompatibility software or 3<sup>rd</sup> part programs, I suggest we check the 3<sup>rd</sup> part programs in Windows 8 compatibility center and remove the security applications to check the issue:

    Compatibility Center

    http://www.microsoft.com/en-in/windows/compatibility/win8/CompatCenter/Home?Language=en-US

    If the issue still persist, we need to collect the dump file for further research.

    Please refer to the steps the MVP provided and upload the dump file for us.

    Thanks for your cooperation and look forward to your response.


    Best Regards, StarSprite

    Thursday, August 1, 2013 1:09 AM

All replies

  • We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

    WE NEED AT LEAST TWO DMP FILES TO SPOT TRENDS AND CONFIRM THE DIAGNOSIS.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  
    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy (compress them)
    *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    System specs are extremely useful so please include whatever you know.

    Blue Screen View & Who Crashed are often wrong and should only be used in an emergency...

    You can read more about BSODS here



    Advice offered in good faith. It is your decision to implement same. Dyami & Wanikiya, Team ZigZag.

    Tuesday, July 30, 2013 5:21 AM
  • Hi,

    From your post, I know that you got “kernal power critical error” in windows 8. You have tried to fix it without success.

    First, regarding this error message, please check this article:

    Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2

    http://support.microsoft.com/kb/2028504#method1

    If the issue still persist, let’s try to disable Windows 8 fast startup feature to check the issue:

    Please refer to this article: Disable Windows 8 fast startup (hibernate file)

    http://nvidia.custhelp.com/app/answers/detail/a_id/3152/~/disable-windows-8-fast-startup-(hibernate-file)

    Since this issue can be caused by incompatibility software or 3<sup>rd</sup> part programs, I suggest we check the 3<sup>rd</sup> part programs in Windows 8 compatibility center and remove the security applications to check the issue:

    Compatibility Center

    http://www.microsoft.com/en-in/windows/compatibility/win8/CompatCenter/Home?Language=en-US

    If the issue still persist, we need to collect the dump file for further research.

    Please refer to the steps the MVP provided and upload the dump file for us.

    Thanks for your cooperation and look forward to your response.


    Best Regards, StarSprite

    Thursday, August 1, 2013 1:09 AM