Bitlocker randomly asking for a recovery key RRS feed

  • Question

  • Hi All,

    I recently roll out bitlocker for one of my remote office and the client machine asking for a key randomly. Sometime it ask after bootup from hibernation. sometime after normal shutdown.

    All the client machines has TPM Chip enabled and activated. UEFI, Secureboot enabled. It all meet the requirement for not asking for a recovery key.

    My company have 1500 client machines and it would be a nightmare if it keep asking randomly like this.

    Have anyone experienced this kind of issues before ? 

    Tuesday, November 19, 2019 8:23 AM

All replies

  • I will give you reasons that trigger Bitlocker recovery.

    -Firmware/Bios updates

    -Change of boot options

    -toggling Secure boot state

    These were the main reasons. Rare other reasons are

    -docking/undocking of certain notebooks

    -TPM lockout (you would know, because you would have to unlock the TPM in order to ever use it again)

    Tuesday, November 19, 2019 9:16 AM