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FAILED - UNABLE TO INSTALL RD VIRTUALIZATION HOST ROLE SERVICE ON SERVER RRS feed

  • Question

  • Hello team,

    Could you help to solve this RD virtualization host role service installation failure, please?

    Steps I've done:

    I work in our test/trial server Dell Power Edge Server, 62GB and 2 TB Mem all Microsoft technology driven, ISO Window Server 2019-DC, License as part of the Microsoft Partners benefits.  All related features to RDA Connection broker are installed as expected, EXCEPT the RD Virtualization Host role.  It failed tree times.

    I did re-install Windows server 2019 DC twice.  Including waiting for updates,  delete and re-datafill Active Directory, OUs, RDAdmin access as well as as a normal general administrator, etc.

    I did apply the following guide lines for similar issue:

    If WID(Windows Internal Database) has been installed:
    1. Open Run, type “services.msc” and end with enter., 
    2. Find service Windows Internal Database, open its Properties – Log On, make sure it has been configured with “Local system account”.
    3. Save the change and re-start the service, try to install RD CB again.
    If problem persists, please try:
    1. Uninstall the Windows Internal Database. 
    2. Rename the old WID (C:\Windows\) to WID_old.
    3. Try to install RDCB again to check the result. 

    I did reinstall RDCB two times from 'zero' Windows Server 2019, Active Directory, setting etc.

    I used an RDSAdmin account to access as a RDAdmin for only RDCB and RD Virtualization host.  

    It does not work, at least for me.      The irony is that it works in VMWare virtualization with Windows Server 2019 DC and its does not work in a pure Microsoft driven fabric structure.

    Is there any work around? or, it there a consistent INSTALLATION PROCEDURES technical document?  The Microsoft document I found are very speculative in theory.  If there is a site for System Engineering Operations/for/in production documents, could you please let me know?

    We have plenty of remote access devices Windows 10 Enter clients waiting for this solution.  We re-sell Windows 10, O365 (M365). Please help. 

    Thank you,

    Walter

    Monday, September 9, 2019 11:13 PM

All replies

  • Hello team,

    Could you help to solve this RD virtualization host role service installation failure, please?

    Steps I've done:

    I work in our test/trial server Dell Power Edge Server, 62GB and 2 TB Mem all Microsoft technology driven, ISO Window Server 2019-DC, License as part of the Microsoft Partners benefits.  All related features to RDA Connection broker are installed as expected, EXCEPT the RD Virtualization Host role.  It failed tree times.

    I did re-install Windows server 2019 DC twice.  Including waiting for updates,  delete and re-datafill Active Directory, OUs, RDAdmin access as well as as a normal general administrator, etc.

    I did apply the following guide lines for similar issue:

    If WID(Windows Internal Database) has been installed:
    1. Open Run, type “services.msc” and end with enter., 
    2. Find service Windows Internal Database, open its Properties – Log On, make sure it has been configured with “Local system account”.
    3. Save the change and re-start the service, try to install RD CB again.
    If problem persists, please try:
    1. Uninstall the Windows Internal Database. 
    2. Rename the old WID (C:\Windows\) to WID_old.
    3. Try to install RDCB again to check the result. 

    I did reinstall RDCB two times from 'zero' Windows Server 2019, Active Directory, setting etc.

    I used an RDSAdmin account to access as a RDAdmin for only RDCB and RD Virtualization host.  

    It does not work, at least for me.      The irony is that it works in VMWare virtualization with Windows Server 2019 DC and its does not work in a pure Microsoft driven fabric structure.

    Is there any work around? or, it there a consistent INSTALLATION PROCEDURES technical document?  The Microsoft document I found are very speculative in theory.  If there is a site for System Engineering Operations/for/in production documents, could you please let me know?

    We have plenty of remote access devices Windows 10 Enter clients waiting for this solution.  We re-sell Windows 10, O365 (M365). Please help. 

    Thank you,

    Walter


    Monday, September 9, 2019 11:21 PM
  • HI
    I am researching your issue ,thanks for your waiting.

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, September 10, 2019 3:32 PM
    Moderator
  • 1 can you expalin your RDS deployment plan ?
       did you only want to install RDCB role and RDVH role on the same physical Dell Power Edge Server machine ?
     or did you install Window Server 2019-DC on Dell Power Edge Server then install hyper-v role on it then install Domain control  vm1 ,RDweb vm2,RDCB vm3 and RDVH vm4 ?
    2 If there is a site for System Engineering Operations/for/in production documents, could you please let me know?
    Step-By-Step: Deploying Virtual Desktops with Windows Server 2012
    https://blogs.technet.microsoft.com/canitpro/2013/04/25/step-by-step-deploying-virtual-desktops-with-windows-server-2012/
    Pooled VDI can't create virtual machine from template Vm
    https://social.technet.microsoft.com/Forums/en-US/209fd32e-8c62-4383-9d57-e6a0bc08614e/pooled-vdi-cant-create-virtual-machine-from-template-vm?forum=winserverTS
    3 Could you help to solve this RD virtualization host role service installation failure, please?
    for troubleshooting install RDS related role problem ,we can enable the logs registry then install the related role again.
    Introduction to log files that are useful for troubleshooting RDS issues in Windows Server 2012
    https://support.microsoft.com/en-gb/help/2747656/introduction-to-log-files-that-are-useful-for-troubleshooting-rds-issu

    4 we can use below link method to verify your technet forum account so that you can post picture and website link.

    https://social.technet.microsoft.com/Forums/en-US/5c00b9a9-3afe-4ee9-bbf0-34157716b92a/verify-my-account?forum=reportabug


    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Tuesday, September 10, 2019 11:52 PM
    Moderator
  • HI
    Is there any progress on your question?

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, September 17, 2019 2:14 AM
    Moderator