Windows cannot connect to the printer. No printers were found. RRS feed

  • Question

  • I have a Win 7 Pro & Server 08 Enterprise domain.

    Our printers are installed locally on Server 2 and shared. They are deployed to users using GP.

    Everything worked fine up until now, the printers are fine on the server, they print no problem.

    On a client, you can view the printers by typing \\server2\ in the address bar, so the client can "see" the printer.

    Upon double clicking the printer, which is the same action as adding it in control panel, I get the message "Windows cannot connect to the printer. No printers were found."


    Please help, our users are not happy!

    Tuesday, January 25, 2011 10:01 AM


  • Hi,

    First, Please make sure the printer is compatible with Windows 7.

    Then Please use the “Add printer wizard” to add the printer and install the driver manually.

    Check the Security and sharing Options on the server.

    You may refer the following link to add printer.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Thursday, February 3, 2011 8:08 AM
    Friday, January 28, 2011 1:10 AM