A disk read error occurred Press Ctrl + Alt + Del to restart RRS feed

  • Question

  • when I start my computer , Sony Vaio VGA-F140E, a black screen appears with an error MSG

    "A disk read error occurred   Press Ctrl + Alt + Del to restart"

    if I press CTRL alt DEL, the same MSG appears again

    Note: I did read all other review links that talks about the same problem, but It did not work again

    when I start the computer I do not get windows logo too

    PLZ Can someone help me with this problem

    Monday, November 18, 2013 5:39 AM


  • Hi,

    Based on may research, there are so many different methods for fixing this kind of issue.

    The error message isn’t accurate enough for us to provide troubleshooting steps.

    So, firstly you can run chkdsk in WinRE.

    • Press F8 while your computer is booting.
    • On the Advanced Boot Options menu, use the arrow keys to highlight Repair your computer, and then press Enter.
    • On the System Recovery Options menu, click command prompt to open.
    • Type "chkdsk /f" then enter.
    • Type "chkdsk /r" enter.

    If the method not work , then try the steps in the following article.

    8 Solutions to Troubleshoot A disk read error occurred. Press Ctrl+Alt+Del to restart Error

    Please note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    If still no joy, please keep post.

    Hope this helps,

    Ada Liu
    TechNet Community Support

    • Edited by v-Ada Wednesday, November 20, 2013 1:32 AM
    • Marked as answer by Cloud_TSModerator Monday, November 25, 2013 1:15 PM
    Wednesday, November 20, 2013 1:32 AM

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