I am having an issue getting on the internet with my desktop. I did nothing new with it, did not reformat it or anything, just one day kicked me off the internet. I contact my isp and they went thru everything they could with me and still nothing got fixed. They told me to move on to Microsoft. I found another post on here with the same problem that I have, but it was never answered. So here we go again. I am running Window XP Professional. The computer is self-built not a factory design, not by me of course. This is what is going on and everything that has been done!
I tried to set up a network but when I go through all the steps it just says "You are now finished." I also tried both automatically and manually entering the TCP/IP addresses. When I try to repair a connection it states "Windows cannot finish repairing the problem because the following action cannot completed. Failed to query TCP/IP settings of the connection. Cannot proceed." I've unplugged the routers several times and rebooted even more. There also were 3 or 4 types of connections before the reformat. Now there are only 1394 Connections 1 and 2. There is no 'QoS packet' in any of the properties of either. When I run 'ipconfig' in command it says Windows IP Configuration and than goes back to the cursor. I am fairly non-computer literate so excuse me if I am leaving out any thing or have difficulty understanding your answers. The router and modem have to be working fine I assume because I still get internet on my laptop. So maybe something with the motherboard drivers or something else that I am missing. Thank you for your time in reading this and/or help!
Please please help me! I want to get this computer back up! Please don't post another link to a forum...if you could just please post something that will help me get it back online. The IP address and everything like that is blank. There is no IP/Subnet Mask/Default Network. I know that the modem and router work because we have several other computers that work perfectly fine. This one just all of a sudden doesn't want to.
Thank you so much for you time and help. Please get back to me!
Please understand that this forum mainly focuses on Windows Vista related issues. For the issues related to Windows XP, I suggest that you post it in the Windows XP Discussion Group. The support professionals there are better equipped to assist you.
For your convenience, I’ve included the link of Windows XP Discussion Group:
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