Can someone help me with APPCRASH problem, please? I am using Windows Vista Home Premium but am unable to get Internet Explorer to work. Got this error:
I have basic computer skills and any help / instruction how to fix this problem would be greatly appreciate. Thanks a trillion.
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16830
Application Timestamp: 49ac913e
Fault Module Name: StackHash_b8fe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional Information 1: b8fe
Additional Information 2: be38189522335fb69c988863a95ade77
Additional Information 3: f821
Additional Information 4: f1b0d88b05373e6086dc7fea982a8b51
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I think this could be a problem with a add-on in your internet explorer.
to verify this you can start internet explorer in the "no add on's" mode.
You can do this by executing the following command line.
"C:\Program Files\Internet Explorer\iexplore.exe" -extoff
Or you can find the shortcut in the following location
START > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons)
If your internet explorer doesn't crash in this mode then you can be sure that there is a bad Add-on in your internet explorer.
So the next step then will be is seek the bad add-on.
The IEblog as an excellent article on trouble shooting this.
I suggest you take step nr 2. To find the bad add-on.
Does this solves your problem?
- Proposed as answer by daft Monday, May 11, 2009 8:04 AM