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Windows Modules Installer Worker is making my computer hang

All replies

  • Hi,

    Does the issue persist if you boot your computer in Clean Boot? If so, I suggest you run SFC/scannow command to check system file integrity first, then check whether your system need to update.  


    Juke Chou

    TechNet Community Support

    Tuesday, November 20, 2012 7:22 AM
    Moderator
  • Hi,

    Does the issue persist if you boot your computer in Clean Boot? If so, I suggest you run SFC/scannow command to check system file integrity first, then check whether your system need to update.  


    Juke Chou

    TechNet Community Support

    I'm having trouble adding a new PC now, when I login and press Security Info, I see this:

    I also tried deleting my old information, and now I get a message at the top which says this: This info will be deleted from your account on 12/3/2012, unless you cancel the deletion.  The only problem is that I can't cancel the deletion, because apparently I need a trusted PC to do that.

    Trusted PC

    To add a trusted PC to your account, you need to access your account using Internet Explorer and have Windows Live Essentials installed.


    Tuesday, November 20, 2012 11:53 PM
  • Hi,

    Please follow the instruction below to add a trusted PC.

    http://windows.microsoft.com/en-US/windows-live/account-security-password-information

    If you have any problem related to adding it, please post the thread at http://answers.microsoft.com/en-us/windowslive/forum/wlinstall?auth=1


    Juke Chou

    TechNet Community Support

    Wednesday, November 21, 2012 3:45 AM
    Moderator
  • Hi,

    Please follow the instruction below to add a trusted PC.

    http://windows.microsoft.com/en-US/windows-live/account-security-password-information

    If you have any problem related to adding it, please post the thread at http://answers.microsoft.com/en-us/windowslive/forum/wlinstall?auth=1


    Juke Chou

    TechNet Community Support

    Oops, I posted in the wrong thread. Thanks for the info.
    Wednesday, November 21, 2012 3:12 PM
  • this is the tool which installs Windows Updates and enables/disables Windows features. Does it run all the time?

    "A programmer is just a tool which converts caffeine into code"

    Wednesday, November 21, 2012 3:14 PM
  • Install the following update:



    A servicing stack update is available for Windows 8 and Windows Server 2012
    http://support.microsoft.com/kb/2771431/en-us

    This article describes a servicing stack update that is available for Windows 8 and Windows Server 2012. After the update is installed, the following issues are resolved.

    Issue 1
    A Windows 8-based or Windows Server 2012-based computer experiences high CPU usage when it runs a Windows Update applicability scan. Additionally, the applicability scan takes longer than expected.


    Please install the update o fix your issue.

    "A programmer is just a tool which converts caffeine into code"

    Wednesday, February 27, 2013 9:24 AM
  • This servicing stack update did not do anything to fix the problem when the Windows Module Installer Worker was just  beating on my new hard drives.  As I was downloading this update, a task began looking for updates and then ended with a message that this update was not correct for my computer.  Eventually I shut the computer off and when I got up the next morning the Installer Worker began hammering away again.  I opened up the Task Manager and ended the Worker task but it restarted and this update began reinstalling and ended with "This update is already installed" and the Worker then stopped.  It took a moment until I decided to retry the Windows update KB278119 that fails with error 80070003.  After the update failed, the Worker started and began the heavy disk access.  I ran the reinstall on this update and the Worker stopped again.  So every time I do updates and one fails I guess I'll reinstall this update.  

    Something is wrong with the Windows Module Installer Worker, when an update fails, it just keeps running with heavy access on the hard drives.


    Thursday, March 21, 2013 1:26 AM
  • This servicing stack update did not do anything to fix the problem when the Windows Module Installer Worker was just  beating on my new hard drives.  As I was downloading this update, a task began looking for updates and then ended with a message that this update was not correct for my computer.  Eventually I shut the computer off and when I got up the next morning the Installer Worker began hammering away again.  I opened up the Task Manager and ended the Worker task but it restarted and this update began reinstalling and ended with "This update is already installed" and the Worker then stopped.  It took a moment until I decided to retry the Windows update KB278119 that fails with error 80070003.  After the update failed, the Worker started and began the heavy disk access.  I ran the reinstall on this update and the Worker stopped again.  So every time I do updates and one fails I guess I'll reinstall this update.  

    Something is wrong with the Windows Module Installer Worker, when an update fails, it just keeps running with heavy access on the hard drives.


    Did you find a solution to this? I've had my new computer for 10 days and am having the exact same problem. 
    Wednesday, August 14, 2013 1:38 AM
  • I found a solution tot his problem and is quite simple!

    This is what i did..

    Open Task Manager and End the task

    Then if everything closes on your desktop no worries

    CTRL+ALT+DEL and Click Task Manager

    When it opens up go up on the left top corner and click on File

    Select '' Run New Task ''

    In the box that pops up type in   explorer.exe

    Hit enter or okay and thats it :)

    It won't come up till the next time you start the computer but im sure there is a fix to disable it from starting up all the time in the Schedule Task menu just don't know where bouts to find it but this is the best i could come up with for now and it works :)

    Friday, September 06, 2013 1:14 PM
  • If you go to the windows update settings and set it to "Never check for updates" it'll stop slamming your CPU. Worked on mine. 
    Monday, September 23, 2013 9:43 AM
  • If you go to the windows update settings and set it to "Never check for updates" it'll stop slamming your CPU. Worked on mine. 

    Didn't work on mine, WMI Worker comes on idle, at least 5 minutes when keyboard+mouse+touchpad didn't touch and dissappear it self only if i touch one of it. Weird, WMIWorker behave just like a malware or something like that.

    ps. even all the windows have been updated, it is still happening

    Wednesday, October 30, 2013 9:14 PM
  • I built a Windows 8 VM to beat on it and here's something that I discovered. I deliberately entered into one of those endless survey loops and they proceeded to load up the system with their malware, spyware, junkware. The system was bogged to a crawl.

    I proceeded to uninstall each offending software through the control panel and slowly it started coming back to life. Once all the junkware was removed I noticed the Windows Module Installer was pegging the CPU. Reboot ... same thing. But after a little bit it calmed down and the system is normal.

    I guess I'm thinking a good scan of the system to maybe pull out some leftover crap might be in order. I was thinking the malware uninstallers were still running in the background somewhere and the service was picking it up.

    Just an observation.

     
    Wednesday, November 20, 2013 4:50 AM
  • Have been trying to sort the same issue on an HP laptop Windows 8. Uninstalling Norton 360 seems to have resolved the problem. This has been my general experience; complex anti-virus suites often give hard to fix problems; not just Norton. 
    Monday, February 24, 2014 2:18 PM
  • No, it does not solves the problem. Clearly this is Windows 8.1. issue. I had the same problems with Indexer process before latest 8.1 update and now this. What are you doing Microsoft?

    Wednesday, April 09, 2014 6:54 PM
  • See if you have ALL the windows updates installed... It worked for me

    Friday, April 18, 2014 6:06 PM
  • I also have this but when I hear the CPU fan going I hit alt-ctl-del and start the Task Manager.  Within a few seconds it quiets down and Chrome becomes my biggest idle cycle thief.   It's like it is afraid to be watched and hides.

    Laptop history: upgraded from Vista to 7 to 8 to 8.

    Someone said that MSFT screws up every other release of Windows and you should only get the Odd numbered ones.

    Sunday, April 27, 2014 5:49 PM
  • "you should only get the Odd numbered ones"

    The rule is to only get the Windows versions that are a square of a Fibonnaci root derivitive.

    Monday, July 07, 2014 8:33 PM
  • The real answer: Control alt delete Services Restart windows modules installer Yay
    • Proposed as answer by bryanthemayan Friday, September 12, 2014 2:29 AM
    Friday, September 12, 2014 2:27 AM
  • Hey, I found the solution to our common problem.

    The Windows Modules Installer Worker keeps restarting even if you shut it down in the Task Manager, right?

    go to "services.msc" (just type it in win START or find) and look for Trusted Installer/Windows 
    Modules Installer Worker/ TInstaller. You will find it running and allowed. Just "lower" down its permissions/privileges and STOP the service.

    There you go. It wont be able to run itself again.... unless you allow it to do so.

    Cheers
    Tuesday, December 16, 2014 6:02 PM
  • How exactly do you lower its privileges ? Besides, even when started in administrator mode, the service panel won't let me stop the service (the buttons are grayed out).

    Hopefully, I've been able to change the startup strategy, so for now, the only solution will be to restart my computer.


    Monday, December 29, 2014 10:44 AM
  • I'm waiting for version 0112358 for all you Fibonnaci  fans.

    Thursday, January 22, 2015 6:02 PM
  • I know this is an old post but all I did was run an update scan on settings and when it was done it stopped all that cpu usage. My question is why can I ask a program to do something and it doesn't use nearly that much CPU, but the program lags. I look to see what's using so much rescorce and it shows CPU usage at 30%
    Thursday, January 22, 2015 6:05 PM
  • getting the same thing today.  Looking into it still, but i can say that just yesterday I reinstalled my 'photo' tile app, since it wasn't picking up my photos. I hear it can sometimes take quite a while to 'index' all the photos once it finds them.. so I'm wondering if thats it - maybe it's considered part of the install..  Will give it a few hours and see if it goes away and my photos appear.

    else it's nothing to do with that, and is more about some patch crap as mentioned..

    Monday, February 02, 2015 5:14 PM
  • I ended the Windows Store process and immediately the CPU was freed up.  I use a local account, rather than a Windows Live account, so I wonder if it is trying to update apps, but can't because I'm not signed in, and so keeps running.  Is anyone else who is having this problem using a local account?
    Wednesday, February 18, 2015 11:12 AM
  • I am also having this issue with "Windows Modules Installer Worker".  

    My system is Windows 8.1 Pro 64-bit. Completely clean install.  Fully patched.  Nothing else installed. After patching, the system was completely isolated and removed from any networks - no Internet, no USB sticks, no Wi-Fi etc...  Windows Updates are disabled.  Hence there is absolutely no possibility of anything else being installed - the system is just pure Windows 8.1.

    So, why does my system sit there day-after-day with "Windows Modules Installer Worker" burning 50% CPU usage for over an hour, for a system that hasn't changed??  Nothing has been installed, no updates, no applications, no disks have been inserted - so what is "Windows Modules Installer Worker" trying to do???

    How does Microsoft class this as optimization, when the system has burnt an extra 4 Wh of power unnecessarily?

    Yes, I could stop the service from running, but that doesn't explain the issue. As an engineer I don't like un-explained problems. They tend to come back and bite-you when you least expect them.

    This problem appears to have been around for years, with little or no support from Microsoft!

    Friday, March 06, 2015 1:03 PM
  • I have been having this issue with my Surface Pro 3.   Doing absolutly nothing, I see that process working, and its kicking on the fan for my device and its getting stupid hot.   I usually just shut it down if im not using it, cause I don't like the idea of my sp3 getting too hot.  So what is it doing or trying to do?
    Wednesday, March 18, 2015 2:59 PM