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Smartlink SL2800 modem on Windows 7 64 bit

    Question

  • Hi

    Can't find any driver for this modem.
    Any suggestions how to install it?
    Udi Burg www.unisfair.com
    Thursday, September 03, 2009 6:34 PM

Answers

  • Hello,

     

    First you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software.

     

    Note: Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published; however, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. In some cases, due to hardware modifications by different manufacturers, the driver updates may cause some error.

     

    If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver via Run as administrator. In addition, you can use the Windows XP driver for testing.

     

    Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait or push the device manufacturer to upgrade its driver. Thanks for your time and understanding!

     

    For more details, please look at the first Sticky thread at the top of this forum.

    What can I do if my hardware does not work?

     

    This will give you some guidelines.

     

    Good Luck!

    Andy

    • Marked as answer by Andy Song Wednesday, September 09, 2009 11:04 AM
    • Unmarked as answer by Udi Burg Wednesday, September 09, 2009 11:22 AM
    • Marked as answer by Andy Song Wednesday, September 16, 2009 8:40 AM
    Friday, September 04, 2009 8:56 AM

All replies

  • Hello,

     

    First you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software.

     

    Note: Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published; however, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. In some cases, due to hardware modifications by different manufacturers, the driver updates may cause some error.

     

    If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver via Run as administrator. In addition, you can use the Windows XP driver for testing.

     

    Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait or push the device manufacturer to upgrade its driver. Thanks for your time and understanding!

     

    For more details, please look at the first Sticky thread at the top of this forum.

    What can I do if my hardware does not work?

     

    This will give you some guidelines.

     

    Good Luck!

    Andy

    • Marked as answer by Andy Song Wednesday, September 09, 2009 11:04 AM
    • Unmarked as answer by Udi Burg Wednesday, September 09, 2009 11:22 AM
    • Marked as answer by Andy Song Wednesday, September 16, 2009 8:40 AM
    Friday, September 04, 2009 8:56 AM
  • Andy,

    Tried everything but still can't install this modem.
    Can't find any driver for it.
    Any other tips?
    Udi Burg www.unisfair.com
    Wednesday, September 09, 2009 11:23 AM
  • Hi,

    If no method works on the issue, please directly contact its manumacturer to obtain the latest driver compatible with Windows 7.

    Andy

    Wednesday, September 16, 2009 8:44 AM