none
Explorer.exe keeps crashing at startup!

    Question

  • Just installed Windows 7 on an Vista 64 intallation. Once I log in my account (administrator permission) the Explorer.exe just keeps crashing even if I restart it. I've been on many forums but didn't find any answers.

    Here are the Windebug log and HijackThis log...If anyone can help me...In the Windebug they point out to a .symfix error...
    Keep in mind that I have no taskbar, start menu, control panel etc... and can't explore files through normal meens.

    Anything I do is through the RUN (Command prompt) and task manager...

    Here are the two log files I have WINDEBUG and HijakThis:

    Windebug (while starting Exploere.exe with Taskmanager as "new task"):


    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.

    CommandLine: C:\Windows\explorer.exe
    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path.           *
    * Use .symfix to have the debugger choose a symbol path.                   *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    ModLoad: 00000000`ff4e0000 00000000`ff79d000   explorer.exe
    ModLoad: 00000000`77a00000 00000000`77ba8000   ntdll.dll
    ModLoad: 00000000`778e0000 00000000`779fe000   C:\Windows\system32\kernel32.dll
    ModLoad: 000007fe`fdc50000 000007fe`fdcb9000   C:\Windows\system32\KERNELBASE.dll
    ModLoad: 000007fe`fe940000 000007fe`fea1b000   C:\Windows\system32\ADVAPI32.dll
    ModLoad: 000007fe`feae0000 000007fe`feb7f000   C:\Windows\system32\msvcrt.dll
    ModLoad: 000007fe`ffaf0000 000007fe`ffb0f000   C:\Windows\SYSTEM32\sechost.dll
    ModLoad: 000007fe`ffbe0000 000007fe`ffd0f000   C:\Windows\system32\RPCRT4.dll
    ModLoad: 000007fe`fea70000 000007fe`fead7000   C:\Windows\system32\GDI32.dll
    ModLoad: 00000000`777e0000 00000000`778da000   C:\Windows\system32\USER32.dll
    ModLoad: 000007fe`fe930000 000007fe`fe93e000   C:\Windows\system32\LPK.dll
    ModLoad: 000007fe`ffb10000 000007fe`ffbda000   C:\Windows\system32\USP10.dll
    ModLoad: 000007fe`feb80000 000007fe`febf0000   C:\Windows\system32\SHLWAPI.dll
    ModLoad: 000007fe`fec80000 000007fe`ffa05000   C:\Windows\system32\SHELL32.dll
    ModLoad: 000007fe`fe4f0000 000007fe`fe6f3000   C:\Windows\system32\ole32.dll
    ModLoad: 000007fe`ffa10000 000007fe`ffae7000   C:\Windows\system32\OLEAUT32.dll
    ModLoad: 000007fe`f66b0000 000007fe`f687a000   C:\Windows\system32\EXPLORERFRAME.dll
    ModLoad: 000007fe`fbc50000 000007fe`fbc93000   C:\Windows\system32\DUser.dll
    ModLoad: 000007fe`f4e70000 000007fe`f4f63000   C:\Windows\system32\DUI70.dll
    ModLoad: 000007fe`fe230000 000007fe`fe25e000   C:\Windows\system32\IMM32.dll
    ModLoad: 000007fe`fdd40000 000007fe`fde49000   C:\Windows\system32\MSCTF.dll
    ModLoad: 000007fe`fc3f0000 000007fe`fc446000   C:\Windows\system32\UxTheme.dll
    ModLoad: 000007fe`fb690000 000007fe`fb6bc000   C:\Windows\system32\POWRPROF.dll
    ModLoad: 000007fe`fe700000 000007fe`fe8d7000   C:\Windows\system32\SETUPAPI.dll
    ModLoad: 000007fe`fdd00000 000007fe`fdd36000   C:\Windows\system32\CFGMGR32.dll
    ModLoad: 000007fe`fdc30000 000007fe`fdc4a000   C:\Windows\system32\DEVOBJ.dll
    ModLoad: 000007fe`fbfc0000 000007fe`fbfd9000   C:\Windows\system32\dwmapi.dll
    ModLoad: 000007fe`fb4e0000 000007fe`fb4eb000   C:\Windows\system32\slc.dll
    ModLoad: 000007fe`fc1d0000 000007fe`fc3e5000   C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7100.0_none_220da84dd6a27c06\gdiplus.dll
    ModLoad: 000007fe`fd640000 000007fe`fd64b000   C:\Windows\system32\Secur32.dll
    ModLoad: 000007fe`fd810000 000007fe`fd835000   C:\Windows\system32\SSPICLI.DLL
    ModLoad: 000007fe`fc450000 000007fe`fc57c000   C:\Windows\system32\PROPSYS.dll
    (688.10a0): Break instruction exception - code 80000003 (first chance)
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntdll.dll -
    ntdll!CsrSetPriorityClass+0x40:
    00000000`77aab790 cc              int     3


    HijackThis:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:06:43 AM, on 9/2/2009
    Platform: Unknown Windows (WinNT 6.01.3004)
    MSIE: Internet Explorer v8.00 (8.00.7100.0000)
    Boot mode: Normal

    Running processes:
    C:\PROGRA~2\MICROS~1\Office12\OUTLOOK.EXE
    C:\Program Files (x86)\AVG\AVG8\avgcsrvx.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Trend Micro\HijackThis\hijackthis.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\SysWOW64\NOTEPAD.EXE
    C:\Program Files (x86)\Skype\Phone\Skype.exe
    C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
    C:\Windows\SysWOW64\DllHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mdvrep.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O1 - Hosts: ::1 localhost
    O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files (x86)\StumbleUpon\StumbleUponIEBar.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files (x86)\google\googletoolbar1.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll
    O2 - BHO: SQplus - {CCF078EE-B071-4C40-9E57-F7B5962E8C95} - C:\Program Files (x86)\SeoQuake\SQplus.dll
    O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: FireShot - {6E6E744E-4D20-4ce3-9A7A-26DFFFE22F68} - C:\Users\Dominique\AppData\Roaming\Mozilla\Firefox\Profiles\vykfe8ux.default\extensions\{0b457cAA-602d-484a-8fe7-c1d894a011ba}\library\fsaddin-0.76.dll (file missing)
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files (x86)\Windows Live Toolbar\msntb.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [Act! Preloader] "C:\Program Files (x86)\ACT\Act for Windows\ActSage.exe" -preload
    O4 - HKLM\..\Run: [Act.Outlook.Service] "C:\Program Files (x86)\ACT\Act for Windows\Act.Outlook.Service.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [EEventManager] "C:\Program Files (x86)\EPSON\Creativity Suite\Event Manager\EEventManager.exe"
    O4 - HKLM\..\Run: [HotSync] "C:\Program Files (x86)\Palm\Hotsync.exe" -AllUsers
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files (x86)\Logitech\QuickCam\Quickcam.exe" /hide
    O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files (x86)\PDF Complete\pdfsty.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SoundTray] "C:\Program Files (x86)\Analog Devices\SoundMAX\SoundTray.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~3.EXE
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~2\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [DisplayFusion] "C:\Program Files (x86)\DisplayFusion\DisplayFusion.exe"
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Dominique\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe
    O4 - HKCU\..\RunOnce: [WAB Migrate] %ProgramFiles%\Windows Mail\wab.exe /Upgrade
    O4 - HKCU\..\RunOnce: [DPAPIKeyMig] %SystemRoot%\system32\dpapimig.exe -quiet
    O4 - Global Startup: APC UPS Status.lnk = ?
    O4 - Global Startup: HotSync Manager.lnk = C:\Program Files (x86)\Palm\Hotsync.exe
    O4 - Global Startup: UltraMon.lnk = ?
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files (x86)\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Ajouter au fichier PDF existant - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convertir en Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convertir la cible du lien en Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convertir la cible du lien en un fichier PDF existant - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convertir la sélection en Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convertir la sélection en un fichier PDF existant - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convertir les liens sélectionnés en fichier Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convertir les liens sélectionnés en un fichier PDF existant - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage
    O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll
    O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB} - (no file)
    O9 - Extra 'Tools' menuitem: FireShot menu - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB} - (no file)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/VistaMSNPUpldfr-ca.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG8\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: ACT! Scheduler - Sage Software, Inc. - C:\Program Files (x86)\ACT\Act for Windows\Act.Scheduler.exe
    O23 - Service: Adobe Version Cue CS3 {fr_FR}  (Adobe Version Cue CS3) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
    O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Unknown owner - C:\Windows\system32\AEADISRV.EXE (file missing)
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files (x86)\APC\APC PowerChute Personal Edition\mainserv.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Service d'état ASP.NET (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: CVision Compression Service (CVCompressionService) - CVISION Technologies - C:\Program Files (x86)\CVision\Services\CVCompressionService.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Service Google Update (gupdate1c9c0501e2cd100) (gupdate1c9c0501e2cd100) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Kodak Digital Display Service (KodakDigitalDisplayService) - Orb Networks, Inc. - C:\Program Files (x86)\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe
    O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 15100 bytes

     
    • Moved by Carey FrischMVP, Moderator Friday, September 04, 2009 4:30 PM Moved to relevant category (From:Windows 7 Installation, Setup, and Deployment)
    Wednesday, September 02, 2009 2:02 PM

Answers

  • If it works in safe mode than you can try a clean boot. Open system configuration (Run "msconfig.exe") and disable all non-Microsoft services. Disable all startup items.

    • Proposed as answer by ONE ZERO Sunday, September 06, 2009 2:46 PM
    • Marked as answer by thecook57 Sunday, September 06, 2009 4:51 PM
    Sunday, September 06, 2009 12:54 AM
  • BAMM!!!!

    Nailed it after 15 rebooth...

    It's the: "Process Monitor from Logitech Inc" in the services that caused the crash.

    I'm sure I'm not the only one having a Logitech keyboard, mouse and web Cam.

    One more thing, I don't have my icons in my quick launch bar and no programs appears in the "All Program" it's just empty.

    I do have the taskbar, and most recent program appear in the Start menu...it's just when I click on "All program" the box opens and is just empty...

    Thanks a lot for your precious help. 
    • Marked as answer by thecook57 Sunday, September 06, 2009 4:18 PM
    • Unmarked as answer by thecook57 Sunday, September 06, 2009 4:52 PM
    • Marked as answer by thecook57 Sunday, September 06, 2009 4:52 PM
    • Edited by thecook57 Monday, September 07, 2009 6:02 PM
    Sunday, September 06, 2009 4:16 PM

All replies

  • This issue can be caused by incorrect settings of AVG anti-virus. Please temporarily disable it.

    If the issue persists, please create a new user account, and let us know if the issue occurs in the new profile. 

    You may also try  you may use ShellExView.  

    Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    Run ShellExView, in the pane sort the entries with manufacturers. Disable all non-Microsoft *.dll files, and check the result. If the issue does not occur, one of the files can be the culprit. We could narrow down it one by one.


    Arthur Xie - MSFT
    Friday, September 04, 2009 8:48 AM
    Moderator
  • Thanks for your reply... Here is what i've done

    I've disabled AVG... no result, Explorer.exe still crahses

    I've used ShellExView and disabled all non-microsoft .dll... no result, Explorer.exe still crahses

    I've created a new user account in safe mode, as I can't access the panel. Now I get the blue background screen instead of the black one with the other user (other user have a photo as backgroung, no Microsoaft standard destop images) I do not get the Explorer crash warning anymore but explorer in still not working.

    One note, everything works in Safe mode, my regular user account can have acces to the "Debug" document but when I try to access my regular user account using "Debug" I get a prompt that tells I don't have access and click here to have permanet acces but nothing happens...
    I never get to access my regular account through "Debug" even though it's a administrator account as well.


    Here are the Windbg files with the user "Debug" i've created.


    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.

    CommandLine: C:\Windows\explorer.exe
    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path.           *
    * Use .symfix to have the debugger choose a symbol path.                   *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    ModLoad: 00000000`ffeb0000 00000001`0016d000   explorer.exe
    ModLoad: 00000000`77ba0000 00000000`77d48000   ntdll.dll
    ModLoad: 00000000`77980000 00000000`77a9e000   C:\Windows\system32\kernel32.dll
    ModLoad: 000007fe`fdd30000 000007fe`fdd99000   C:\Windows\system32\KERNELBASE.dll
    ModLoad: 000007fe`fe5c0000 000007fe`fe69b000   C:\Windows\system32\ADVAPI32.dll
    ModLoad: 000007fe`fe780000 000007fe`fe81f000   C:\Windows\system32\msvcrt.dll
    ModLoad: 000007fe`ffe90000 000007fe`ffeaf000   C:\Windows\SYSTEM32\sechost.dll
    ModLoad: 000007fe`feac0000 000007fe`febef000   C:\Windows\system32\RPCRT4.dll
    ModLoad: 000007fe`fe820000 000007fe`fe887000   C:\Windows\system32\GDI32.dll
    ModLoad: 00000000`77aa0000 00000000`77b9a000   C:\Windows\system32\USER32.dll
    ModLoad: 000007fe`feef0000 000007fe`feefe000   C:\Windows\system32\LPK.dll
    ModLoad: 000007fe`fe240000 000007fe`fe30a000   C:\Windows\system32\USP10.dll
    ModLoad: 000007fe`fe550000 000007fe`fe5c0000   C:\Windows\system32\SHLWAPI.dll
    ModLoad: 000007fe`fef00000 000007fe`ffc85000   C:\Windows\system32\SHELL32.dll
    ModLoad: 000007fe`fece0000 000007fe`feee3000   C:\Windows\system32\ole32.dll
    ModLoad: 000007fe`fe6a0000 000007fe`fe777000   C:\Windows\system32\OLEAUT32.dll
    ModLoad: 000007fe`f2f10000 000007fe`f30da000   C:\Windows\system32\EXPLORERFRAME.dll
    ModLoad: 000007fe`fbdd0000 000007fe`fbe13000   C:\Windows\system32\DUser.dll
    ModLoad: 000007fe`f4b10000 000007fe`f4c03000   C:\Windows\system32\DUI70.dll
    ModLoad: 000007fe`fea10000 000007fe`fea3e000   C:\Windows\system32\IMM32.dll
    ModLoad: 000007fe`fe310000 000007fe`fe419000   C:\Windows\system32\MSCTF.dll
    ModLoad: 000007fe`fc290000 000007fe`fc2e6000   C:\Windows\system32\UxTheme.dll
    ModLoad: 000007fe`fc9f0000 000007fe`fca1c000   C:\Windows\system32\POWRPROF.dll
    ModLoad: 000007fe`ffcb0000 000007fe`ffe87000   C:\Windows\system32\SETUPAPI.dll
    ModLoad: 000007fe`fdda0000 000007fe`fddd6000   C:\Windows\system32\CFGMGR32.dll
    ModLoad: 000007fe`fde20000 000007fe`fde3a000   C:\Windows\system32\DEVOBJ.dll
    ModLoad: 000007fe`fbeb0000 000007fe`fbec9000   C:\Windows\system32\dwmapi.dll
    ModLoad: 000007fe`fb690000 000007fe`fb69b000   C:\Windows\system32\slc.dll
    ModLoad: 000007fe`fc070000 000007fe`fc285000   C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7100.0_none_220da84dd6a27c06\gdiplus.dll
    ModLoad: 000007fe`fd7f0000 000007fe`fd7fb000   C:\Windows\system32\Secur32.dll
    ModLoad: 000007fe`fd9b0000 000007fe`fd9d5000   C:\Windows\system32\SSPICLI.DLL
    ModLoad: 000007fe`fc830000 000007fe`fc95c000   C:\Windows\system32\PROPSYS.dll
    (68c.ac8): Break instruction exception - code 80000003 (first chance)
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntdll.dll -
    ntdll!CsrSetPriorityClass+0x40:
    00000000`77c4b790 cc              int     3
    Friday, September 04, 2009 3:56 PM
  • Hi thecook57,

    the Explorer.exe just keeps crashing even if I restart it.
    Can you create the following registry key hierarchy in the registry:
    [HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe\ ]
    In the explorer.exe key, create a REG_EXPAND_SZ value named DumpFolder and set the data for the value to %systemdrive%\explorerdumps .  Ensure the %systemdrive%\explorerdumps folder exists, and then cause the crash to happen.  There should be a dump file in %systemdrive%\explorerdumps.

    ZIP the dump file, and then upload the ZIP file somewhere. (You may wish to password-protect the ZIP file, and privately share the password with those you choose to allow to examine the contents.)
    Friday, September 04, 2009 5:10 PM
  • Hi and thanks for your help,

    I've created the registry key.

    Where should the folder be : %systemdrive%\explorerdumps

    Can you give me the path so I can make sure it exist or create it?
    Friday, September 04, 2009 6:43 PM
  • %systemdrive% is an environment variable that generally means "C:" for most people. So the folder would be C:\explorerdumps .
    Friday, September 04, 2009 7:12 PM
  • Just sent the files to your Hotmail...

    Thanks

    Friday, September 04, 2009 7:53 PM
  • If it works in safe mode than you can try a clean boot. Open system configuration (Run "msconfig.exe") and disable all non-Microsoft services. Disable all startup items.

    • Proposed as answer by ONE ZERO Sunday, September 06, 2009 2:46 PM
    • Marked as answer by thecook57 Sunday, September 06, 2009 4:51 PM
    Sunday, September 06, 2009 12:54 AM
  • Hey Mr Seven!

    Great stuff!

    Works with a clean rebooth... I'll narrrow down the services one by one and get back with the answer on what causes the crash.
    Sunday, September 06, 2009 2:44 PM
  • BAMM!!!!

    Nailed it after 15 rebooth...

    It's the: "Process Monitor from Logitech Inc" in the services that caused the crash.

    I'm sure I'm not the only one having a Logitech keyboard, mouse and web Cam.

    One more thing, I don't have my icons in my quick launch bar and no programs appears in the "All Program" it's just empty.

    I do have the taskbar, and most recent program appear in the Start menu...it's just when I click on "All program" the box opens and is just empty...

    Thanks a lot for your precious help. 
    • Marked as answer by thecook57 Sunday, September 06, 2009 4:18 PM
    • Unmarked as answer by thecook57 Sunday, September 06, 2009 4:52 PM
    • Marked as answer by thecook57 Sunday, September 06, 2009 4:52 PM
    • Edited by thecook57 Monday, September 07, 2009 6:02 PM
    Sunday, September 06, 2009 4:16 PM
  • You could thank me by voting or marking my post as an answer.
    Thanks again.
     
    Sunday, September 06, 2009 4:21 PM
  • No sweat, but would you know what the bug with the "All program"?
    BTW it does that both on a regular startup and Safe mode...

    Thanks
    Sunday, September 06, 2009 4:52 PM
  • The start menu folders for all users (public) are located in this directory:

    C:\ProgramData\Microsoft\Windows\Start Menu\programs 

    Find the above path if all is well there should be folders/shortcuts to your programs in there.
    If there are no folders/shortcuts present in this directory nothing will appear on the start scroll menu for public. 
    Sunday, September 06, 2009 5:01 PM
  • Sorry I'm a little late in coming back to the party... x_X

    If the problem item is related to the "Process Monitor from Logitech Inc" service, have you checked for an update?

    Further supporting the conclusion is that the crash involves at some level the file "C:\Windows\TEMP\logishrd\LVPrcInj02.dll", which appears to be related to the Logitech "Camera Helper Library", and the name of the file ties into the "Process Monitor" (LV Process Injector?).

    Thursday, September 10, 2009 11:06 AM
  • Hello,
    Can you check your application event log for Windows Error Reporting and see if you this crash listed?
    If so can you post the data from the event?


    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    Thursday, September 17, 2009 9:43 PM
  • hey thank u very much...this one worked for me....guys out there who are facing this fuckin prob in vista please try this..
    good lluck
    Friday, October 02, 2009 5:16 PM
  • Let me know where I can find the files you want and i'll gladly post it. Sorry for the delay
    Sunday, October 04, 2009 6:37 PM
  • Hi Darrell,

    thecook57 was able to capture crash dumps of explorer.exe.  The problem was traced to the Logitech Process Monitor component.  The dumps indicated that explorer was crashing while trying to load a DLL, presumably related to the Process Monitor - LVPrcInj02.dll.
    Sunday, October 04, 2009 9:34 PM
  • Hello thecook57,
    Right-Click on my Computer, choose manage.
    Choose Event Viewer, then under that
    Windows Logs under that choose
    Application

    Sort by source column and look for Windows Error Reporting, locate the one that shows the explorer.exe crash.
    I would like to see the information from the general tab  like this for instance:

    Fault bucket 1138732679, type 1
    Event Name: APPCRASH
    Response: None
    Cab Id: 0

    Problem signature:
    P1: OUTLOOK.EXE
    P2: 12.0.6335.5000
    P3: 4936ac27
    P4: OUTLOOK.EXE
    P5: 12.0.6335.5000
    P6: 4936ac27
    P7: c0000005
    P8: 00a8a110
    P9:
    P10:


    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    Wednesday, October 14, 2009 11:06 PM
  • Hello No Compromise,
    I am looking for the fault bucket in Windows Error Reporting so we can investigate to see if there is something that can be done to prevent people from running into this.
    Thanks, Darrell Gorter This posting is provided "AS IS" with no warranties, and confers no rights
    Wednesday, October 14, 2009 11:09 PM
  • Excellent - thanks for clarifying, Darrell! :-)

    Not wanting to hijack this discussion, but... You mean, like an app compat shim or the like?
    Thursday, October 15, 2009 1:15 AM
  • Here you go from Sept 1st when it happened (Sorry I have a French OS) :)

    Récipient d’erreurs , type 0
    Nom d’événement : AppHangTransient
    Réponse : Non disponible
    ID de CAB : 0

    Signature du problème :
    P1 : OUTLOOK.EXE
    P2 : 12.0.6316.5000
    P3 : 4833a470
    P4 : unknown
    P5 : unknown
    P6 : unknown
    P7 : unknown
    P8 :
    P9 :
    P10 :

    Fichiers joints :

    Ces fichiers sont peut-être disponibles ici :


    Symbole d’analyse :
    Nouvelle recherche de la solution : 0
    ID de rapport : e2675dce-973d-11de-aa88-001bfc8fc802
    Statut du rapport : 1


    I also have this one from Sept 4th (2 days prior to the solution)

    Récipient d’erreurs , type 0
    Nom d’événement : APPCRASH
    Réponse : Non disponible
    ID de CAB : 0

    Signature du problème :
    P1 : explorer.exe
    P2 : 6.1.7100.0
    P3 : 49ee974f
    P4 : kernel32.dll
    P5 : 6.1.7100.0
    P6 : 49eeaac7
    P7 : c0000005
    P8 : 0000000000003892
    P9 :
    P10 :

    Fichiers joints :

    Ces fichiers sont peut-être disponibles ici :
    C:\Users\Dominique\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_907d31c48c092ffaf4b329be14d6930c99751b0_07a20b36

    Symbole d’analyse :
    Nouvelle recherche de la solution : 0
    ID de rapport : 7e66a451-9982-11de-85dc-001bfc8fcfc8
    Statut du rapport : 0


    Here is Sept 6th same day I finally nailed the bug


    Récipient d’erreurs , type 0
    Nom d’événement : AppHangTransient
    Réponse : Non disponible
    ID de CAB : 0

    Signature du problème :
    P1 : OUTLOOK.EXE
    P2 : 12.0.6316.5000
    P3 : 4833a470
    P4 : unknown
    P5 : unknown
    P6 : unknown
    P7 : unknown
    P8 :
    P9 :
    P10 :

    Fichiers joints :

    Ces fichiers sont peut-être disponibles ici :


    Symbole d’analyse :
    Nouvelle recherche de la solution : 0
    ID de rapport : 49eba594-9af1-11de-b832-001bfc8fcfc8
    Statut du rapport : 1
    Monday, October 19, 2009 2:19 PM
  • Crash occure on Win7 for a Wista dedicated configuration. I have same problem with a ASUS model U18A for withc there is no win7 support. Also PNP driver missing is freqvently reported without crash by windows. Explorer fault give crash each time.

    Have anyone tryed Bios error adjustments?

    Tuesday, January 24, 2012 9:05 PM