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GPP to install printers hangs Vista RRS feed

  • Question

  • We've just gone to Server 2008. I'd like to be able to use Group Policy Preferences to install printers. It works fine on XP machines. On Vista, It hangs on logon and logoff and GPP is not applied. I have disabled Point & Print restrictions but that has not helped. Assistance is appreciated. -MIKE

    Wednesday, April 29, 2009 5:44 PM

Answers

  • Hi Mike,

     

    Thank you for posting.

     

    Firstly, may I know if all the Windows Vista clients encounter this issue?

     

    Based on my research, I would like to suggest the following:

     

    1.    Please check whether you can connect the printer manually by using \\server\printer on the problematic client.

     

    2.    Adjust the group policy settings:

     

    1)   Go to user configuration > administrative templates > control panel > printers.

    2)   Enable "Point and Print Restrictions".

    3)   Set "When installing drivers for a new connection" and "When updating drivers for an existing connection" to "Do not show warning or elevation prompt".

     

    You can also refer to the following information about “Point and Print Restrictions”:

     

    Windows Vista - Point & Print

    http://blogs.technet.com/askperf/archive/2007/05/04/windows-vista-point-print.aspx

     

     

    3.    Please check the "Run in logged-on user's security context" for the Printers setting under Group Policy Preferences.                                                                                                                               

     

    For more information about the option “Run in logged-on user's security context”, please refer to the following document:

     

    Configure Common Options

    http://technet.microsoft.com/en-us/library/cc772371.aspx#BKMK_Run

     

     

    4.    Just as a test, please disable UAC on the problematic Windows Vista client and check if the issue persists.

     

    Meanwhile, I would like to share the following document with you:

     

    Deploy printers by using Group Policy

    http://technet.microsoft.com/en-us/library/cc722179.aspx

     

    Hope this helps. Thanks.


    Nicholas Li - MSFT
    Thursday, April 30, 2009 5:47 AM
    Moderator

All replies

  • Hi Mike,

     

    Thank you for posting.

     

    Firstly, may I know if all the Windows Vista clients encounter this issue?

     

    Based on my research, I would like to suggest the following:

     

    1.    Please check whether you can connect the printer manually by using \\server\printer on the problematic client.

     

    2.    Adjust the group policy settings:

     

    1)   Go to user configuration > administrative templates > control panel > printers.

    2)   Enable "Point and Print Restrictions".

    3)   Set "When installing drivers for a new connection" and "When updating drivers for an existing connection" to "Do not show warning or elevation prompt".

     

    You can also refer to the following information about “Point and Print Restrictions”:

     

    Windows Vista - Point & Print

    http://blogs.technet.com/askperf/archive/2007/05/04/windows-vista-point-print.aspx

     

     

    3.    Please check the "Run in logged-on user's security context" for the Printers setting under Group Policy Preferences.                                                                                                                               

     

    For more information about the option “Run in logged-on user's security context”, please refer to the following document:

     

    Configure Common Options

    http://technet.microsoft.com/en-us/library/cc772371.aspx#BKMK_Run

     

     

    4.    Just as a test, please disable UAC on the problematic Windows Vista client and check if the issue persists.

     

    Meanwhile, I would like to share the following document with you:

     

    Deploy printers by using Group Policy

    http://technet.microsoft.com/en-us/library/cc722179.aspx

     

    Hope this helps. Thanks.


    Nicholas Li - MSFT
    Thursday, April 30, 2009 5:47 AM
    Moderator
  • Suggetion # 3 did it for me. Thanks so much for your help.

    Wednesday, May 6, 2009 12:31 PM