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in win 7 how to fix this issue ? RRS feed

  • Question

  • Daily in morning when I power On my Win 7 based PC (which displays last user name), and began to type my password instead of pressed character's should be typed into password filed. Password filed remains blank, until I manually click on given filed and then type password again. On other hand side my colleague didn't face same problem which is also using win 7.

    Please guide me for solution of given problem.

    Thursday, July 25, 2013 6:50 AM

Answers

  • Hi Muhammad,

    Thanks for your post and from your description, I understand that you cannot type your password on logon screen until you point your cursor in Password box.

    This issue can be caused if some programs were loaded before logging into Windows.

    According to this situation, let’s do following test to check the results:

    To test in Clean boot mode:

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135

    Note After clean boot troubleshooting, please follow steps under “How to reset the computer to start as usual after clean boot troubleshooting” in above article.

    To test in Safe Mode:

    Start your computer in safe mode:

    http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

    Please take time to check if we still need to point the cursor before entering the password.

    Thanks for your cooperation and look forward to your response.


    Best Regards, StarSprite

    Friday, July 26, 2013 3:15 AM