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Two minute delay while "Starting Windows" after installation
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While I have installed Win 7 (64-bit) apparently successfully, I have a problem with a 2-minute delay during the "Starting Windows" screen display. It takes me more than two minutes to get past this screen and on to the logon screen.
The delays seem to be a two-minute timeout followed by an entry in the system event log for event 9 saying "The device, \Device\Ide\iaStor0, did not respond within the timeout period."
I am testing using Win 7 Ultimate, 64-bit, TechNet release. I have seen the same problem since I started testing with Win 7 RC.
With earlier Win 7 builds, I tried updated the Intel Matrix Storage Management driver (using 7/17/2009 version). This changed the "Source" field on the message from "iastorV" to "iaStor," and the number of 2-minute delays during "Starting Windows" varied from one to five, for a total of two to ten minute delay while starting Windows. There is no newer Intel driver since the last one I tested, so I have not yet tried it on this install since one two-minute delay is better than as many as five.
The configuration, which works fine with Windows XP Pro, is:
Asus P5W DH Deluxe, BIOS 2901
4 GB RAM (4 x 1GB)
ICH7R in RAID mode, EZ-Backup disabled so the SI chip is not used and I have four SATA ports from the ICH7R. One port goes to a 1 TB boot drive (with first partition the WinXP partition and the fourth the Win7 partition), two ports go to a RAID 0 array of two 500 GB drives, and the final port is connected to another 1 TB drive.
JMicron JMB363 controller in Basic or AHCI modes, connected to a Samsung SH-S183L SATA DVD drive (I tried disabling the JMicron controller while testing other problems and that resulted in no change to the iaStor timeout problem)
I have updated the BIOS to the latest 2901 and updated firmware on the DVD drive (which seems not relevant to this problem).
I tried running the Win 7 Upgrade Adviser Beta on my system (under XP), and the advisor crashes. The Vista Advisor says my system is ok for Vista (however I've never installed Vista).
Here's the event log entry:
Log Name: System
Source: iaStorV
Date: 8/7/2009 10:30:24 AM
Event ID: 9
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Orca
Description:
The device, \Device\Ide\iaStor0, did not respond within the timeout period.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="iaStorV" />
<EventID Qualifiers="49156">9</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-08-07T17:30:24.061355500Z" />
<EventRecordID>613</EventRecordID>
<Channel>System</Channel>
<Computer>Orca</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Ide\iaStor0</Data>
<Binary>0F0005000100000000000000090004C00100000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
I'd appreciate any suggestions on how to solve this problem.
Question
Answers
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Hi,
Thank you for posting.
Regarding this issue, I suspect this should be a hardware problem. Based on my research, I would like to suggest the following:
1. Please ensure that the driver for the Intel chipset is up-to-date.
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
2. Please also ensure the driver of the RAID controller is the latest version.
3. Please unplug the DVD drive and other unnecessary devices to see how it works.
Hope this helps. Thanks.
Nicholas Li - MSFT- Marked as answer by Ronnie VernonMVP, Moderator Friday, August 14, 2009 2:34 AM
- Unmarked as answer by Guy Scharf Friday, August 14, 2009 11:45 AM
- Marked as answer by Ronnie VernonMVP, Moderator Saturday, September 26, 2009 7:37 AM
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fwiw, the only solution I found to this problem was to break the RAID array and change Sata support on the motherboard from RAID to AHCI, then install Win 7 fresh. With these changes, no more iaStor errors occur.
This was not the solution I wanted, but it was the only one I could find that would work.- Marked as answer by Guy Scharf Tuesday, September 29, 2009 2:28 AM
All replies
-
Hi,
Thank you for posting.
Regarding this issue, I suspect this should be a hardware problem. Based on my research, I would like to suggest the following:
1. Please ensure that the driver for the Intel chipset is up-to-date.
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
2. Please also ensure the driver of the RAID controller is the latest version.
3. Please unplug the DVD drive and other unnecessary devices to see how it works.
Hope this helps. Thanks.
Nicholas Li - MSFT- Marked as answer by Ronnie VernonMVP, Moderator Friday, August 14, 2009 2:34 AM
- Unmarked as answer by Guy Scharf Friday, August 14, 2009 11:45 AM
- Marked as answer by Ronnie VernonMVP, Moderator Saturday, September 26, 2009 7:37 AM
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Tried all that. The latest Intel Matrix Storage Manager makes things worse. Instead of one two-minute delay and event 9 messages, I get two to five two-minute delays. The error "source" changes from "iastorV" to "iastor" with the Intel driver, but I that appears just to be a new name for the same thing.
Tried unplugging the DVD and disabling the JMicron controller with no change in behavior.
Bios and all firmware is at the latest version.
-
fwiw, the only solution I found to this problem was to break the RAID array and change Sata support on the motherboard from RAID to AHCI, then install Win 7 fresh. With these changes, no more iaStor errors occur.
This was not the solution I wanted, but it was the only one I could find that would work.- Marked as answer by Guy Scharf Tuesday, September 29, 2009 2:28 AM