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"Power Efficiency Diagnostics Report" how do i fix problems on it? RRS feed

  • Question

  • hello

    I was told to post the whole report in the forums to find help so that I can get peak performance and the laptop not recognise the battrey here the report

    Power Efficiency Diagnostics Report

    Computer Name USER-PC
    Scan Time 2019-08-18T17:13:06Z
    Scan Duration 60 seconds
    System Manufacturer ASUSTeK Computer Inc.
    System Product Name K54C
    BIOS Date 11/03/2011
    BIOS Version K54C.202
    OS Build 7601
    Platform Role PlatformRoleMobile
    Plugged In true
    Process Count 55
    Thread Count 1054
    Report GUID {57a77615-3495-46f7-9d68-05ba8ab64f78}

    Analysis Results

    Errors

    Power Policy:Power Plan Personality is High Performance (On Battery)
    The current power plan personality is High Performance when the system is on battery power.
    Power Policy:Display timeout disabled (On Battery)
    The display is not configured to turn off after a period of inactivity.
    Power Policy:Sleep timeout is disabled (On Battery)
    The computer is not configured to automatically sleep after a period of inactivity.
    Power Policy:802.11 Radio Power Policy is Maximum Performance (On Battery)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
    Power Policy:PCI Express ASPM is disabled (On Battery)
    The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
    Power Policy:Power Plan Personality is High Performance (Plugged In)
    The current power plan personality is High Performance when the system is plugged in.
    Power Policy:Sleep timeout is disabled (Plugged In)
    The computer is not configured to automatically sleep after a period of inactivity.
    Power Policy:Minimum processor performance state is 100% (Plugged In)
    The processor is not configured to automatically reduce power consumption based on activity.
    Power Policy:PCI Express ASPM is disabled (Plugged In)
    The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    Device Name Bluetooth Module
    Host Controller ID PCI\VEN_8086&DEV_1C2D
    Host Controller Location PCI bus 0, device 26, function 0
    Device ID USB\VID_0489&PID_E03D
    Port Path 1,1
    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_8086&DEV_1C2D
    Host Controller Location PCI bus 0, device 26, function 0
    Device ID USB\VID_8086&PID_1C2D
    Port Path
    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    Device Name Generic USB Hub
    Host Controller ID PCI\VEN_8086&DEV_1C2D
    Host Controller Location PCI bus 0, device 26, function 0
    Device ID USB\VID_8087&PID_0024
    Port Path 1
    CPU Utilization:Processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization (%) 13.66
    Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
    PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

    Warnings

    Power Policy:Display timeout is long (Plugged In)
    The display is configured to turn off after longer than 10 minutes.
    Timeout (seconds) 900
    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name firefox.exe
    PID 1456
    Average Utilization (%) 2.00
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Program Files\Mozilla Firefox\xul.dll 1.10
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.25
    \SystemRoot\system32\ntoskrnl.exe 0.21
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name firefox.exe
    PID 4092
    Average Utilization (%) 1.56
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Program Files\Mozilla Firefox\xul.dll 0.63
    \SystemRoot\system32\ntoskrnl.exe 0.30
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.20
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name svchost.exe
    PID 988
    Average Utilization (%) 1.45
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Windows\System32\sysmain.dll 1.00
    \SystemRoot\system32\ntoskrnl.exe 0.39
    \SystemRoot\system32\DRIVERS\athrx.sys 0.00
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name explorer.exe
    PID 3116
    Average Utilization (%) 1.09
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.49
    \SystemRoot\System32\win32k.sys 0.43
    \Device\HarddiskVolume2\Windows\explorer.exe 0.02
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name dwm.exe
    PID 3084
    Average Utilization (%) 1.00
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Windows\System32\dwmcore.dll 0.22
    \SystemRoot\system32\ntoskrnl.exe 0.22
    \Device\HarddiskVolume2\Windows\System32\igd10umd64.dll 0.14
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name AVGSvc.exe
    PID 1220
    Average Utilization (%) 0.62
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Program Files (x86)\AVG\Antivirus\defs\19081800\aswCmnIS64.dll 0.27
    \SystemRoot\system32\ntoskrnl.exe 0.13
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name HPSF.exe
    PID 4316
    Average Utilization (%) 0.61
    Module Average Module Utilization (%)
    \Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll 0.16
    \SystemRoot\system32\ntoskrnl.exe 0.13
    \Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 0.10
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name System
    PID 4
    Average Utilization (%) 0.54
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.35
    \SystemRoot\system32\DRIVERS\athrx.sys 0.04
    \SystemRoot\System32\drivers\dxgmms1.sys 0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name AVGUI.exe
    PID 3796
    Average Utilization (%) 0.51
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.19
    \Device\HarddiskVolume2\Program Files (x86)\AVG\Antivirus\tasks_core.dll 0.13
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.09
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name HPSF.exe
    PID 3848
    Average Utilization (%) 0.50
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll 0.21
    \SystemRoot\system32\ntoskrnl.exe 0.10
    \Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 0.06
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name firefox.exe
    PID 4180
    Average Utilization (%) 0.36
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Program Files\Mozilla Firefox\xul.dll 0.11
    \SystemRoot\system32\ntoskrnl.exe 0.07
    \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.02
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name consent.exe
    PID 4156
    Average Utilization (%) 0.31
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.13
    \SystemRoot\System32\win32k.sys 0.05
    \SystemRoot\System32\ntdll.dll 0.02
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name WmiPrvSE.exe
    PID 5156
    Average Utilization (%) 0.28
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.14
    \SystemRoot\System32\ntdll.dll 0.03
    \SystemRoot\system32\drivers\fltmgr.sys 0.02
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name aswEngSrv.exe
    PID 1468
    Average Utilization (%) 0.24
    Module Average Module Utilization (%)
    \Device\HarddiskVolume2\Windows\winsxs\amd64_avg.vc140.crt_f92d94485545da78_14.0.27012.0_none_6ff54c8dd08187dd\vcruntime140.dll 0.16
    \SystemRoot\system32\ntoskrnl.exe 0.03
    \Device\HarddiskVolume2\Program Files (x86)\AVG\Antivirus\defs\19081800\algo64.dll 0.02

    Information

    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    Current Timer Resolution (100ns units) 156000
    Power Policy:Active Power Plan
    The current power plan in use
    Plan Name OEM High Performance
    Plan GUID {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}
    Power Policy:Power Plan Personality (On Battery)
    The personality of the current power plan when the system is on battery power.
    Personality High Performance
    Power Policy:Video Quality (On Battery)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode Optimize for Video Quality
    Power Policy:Power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    Personality High Performance
    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode Optimize for Video Quality
    System Availability Requests:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
    Battery:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    S1 Sleep Supported false
    S2 Sleep Supported false
    S3 Sleep Supported true
    S4 Sleep Supported true
    Platform Power Management Capabilities:Adaptive Display Brightness is supported.
    This computer enables Windows to automatically control the brightness of the integrated display.
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 0
    Idle (C) State Count 2
    Performance (P) State Count 14
    Throttle (T) State Count 8
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 1
    Idle (C) State Count 2
    Performance (P) State Count 14
    Throttle (T) State Count 8


    Sunday, August 18, 2019 5:27 PM

All replies

  • Hi,

    Sorry for the delay reply. Please understand the website has something wrong in pervious days, and I cannot post my reply. 

    Here are some information I found in the report above: 

    Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
    PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

    It seems that there is a hareware incompatibility issue. Please check event viewer for more related event messages.

    You should also run hardware diagnostics, that the system manufacturer supplies.

    Best regards,

    Yilia


    Please remember to mark the replies as answers if they help.
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    Friday, August 23, 2019 6:55 AM
    Moderator