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***Server SCCM/SUP/WSUS CPU 100%*** RRS feed

  • Question

  • For some days the SCCM Server has 100% CPU.

    We understand that the cause is the "w3wp. exe " "IIS " "WsusPool ".

    By stopping the site "IIS WSUS " or the application pool "WsusPool ", the CPU has returned to a low-use value.

    The Software Update Point role is enabled on the same Server as SCCM.

    We installed the "KB4041690", and modified the "Increase the ASP.NET timeout " In the file "program FilesUpdate ServicesWebServicesClientWebServiceWeb.Config"
    "https://blogs.technet.microsoft.com/configurationmgr/2017/08/18/high-cpuhigh-memory-in-wsus-following-update-tuesdays/".

    The CPU is no longer 100%, and you have the following errors, while configuring the original values, the CPU returns to 100% and these errors disappear.

    -SMS_WSUS_CONTROL_MANAGER Message ID 7000
    WSUS Control Manager failed to configure proxy settings on WSUS Server "sccmsrv.domain.group".
    Possible cause: WSUS Server version 3.0 SP2 or above is not installed or cannot be contacted.

    -SMS_WSUS_CONTROL_MANAGER Message ID 7003
    WSUS Control Manager failed to monitor WSUS Server "sccmsrv.domain.group".
    Possible cause: WSUS Server version 3.0 SP2 or above is not installed or cannot be contacted.

    -SMS_WSUS_CONFIGURATION_MANAGER Message ID 6600
    WSUS Configuration Manager failed to configure upstream server settings on WSUS Server "sccmsrv.domain.group".
    Possible cause: WSUS Server version 3.0 SP2 or above is not installed or cannot be contacted.

    We then tried to apply some suggestions of the following discussion, to the configuration in  "IIS WsusPool"
    "https://www.reddit.com/r/SCCM/comments/6ar6uw/wsus_issues_and_high_cpu_usage_after_software/"

    Console IIS\Application Pools\WsusPool->Advanced Setting

    -General\Queue Length = da "1000" a "25000"
    -CPU\Limit(1/1000 of %) = da "0" a "65"
    -CPU\Limit Action = da "NoAction" a "Throttle"
    -Rapid-Fail Protection\"Service Unavailable" Response = da "HttpLevel" a "TcpLevel"
    -Rapid-Fail Protection\Failure Interval (minutes) = da "5" a "30"
    -Generate Recycle Event Log Entr\Private Memory Limit(KB) = da "8000000" a "0"

    After making these changes, the CPU no longer reached 100% and synchronization with the Microsoft catalog did not fail, but some Server and Client issues remain. Clients cannot download and converse with WSUS, and the WSUS console does not open.

    -SCCM's SUP role fails to converse with the Windows Server WSUS role.

    ==============WCM.LOG=================
    Waiting for changes for 57 minutes SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 12:48:13 14340 (0x3804)
    Wait timed out after 57 minutes while waiting for at least one trigger event. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:45:04 14340 (0x3804)
    Timed Out... SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:45:14 14340 (0x3804)
    Checking for supported version of WSUS (min WSUS 3.0 SP2 + KB2720211 + KB2734608) SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:45:14 14340 (0x3804)
    Checking runtime v4.0.30319... SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:45:14 14340 (0x3804)
    Found supported assembly Microsoft.UpdateServices.Administration version 4.0.0.0, file version 6.2.9200.16384 SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:45:14 14340 (0x3804)
    Found supported assembly Microsoft.UpdateServices.BaseApi version 4.0.0.0, file version 6.2.9200.22167 SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:45:14 14340 (0x3804)
    Supported WSUS version found SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:45:14 14340 (0x3804)
    Attempting connection to WSUS server: sccmsrv.domain.group, port: 8530, useSSL: False SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:45:14 14340 (0x3804)
    Successfully connected to server: sccmsrv.domain.group, port: 8530, useSSL: False SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:47:28 14340 (0x3804)
    Verify Upstream Server settings on the Active WSUS Server SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:47:28 14340 (0x3804)
    No changes - WSUS Server settings are correctly configured and Upstream Server is set to Microsoft Update SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:47:38 14340 (0x3804)
    WSUS Server configuration has been updated. Updating Group Info. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:47:38 14340 (0x3804)
    Updating Group Info for WSUS. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:47:38 14340 (0x3804)
    Setting new configuration state to 4 (WSUS_CONFIG_SUBSCRIPTION_PENDING) SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:47:38 14340 (0x3804)
    Refreshing categories from WSUS server SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:47:38 14340 (0x3804)
    Attempting connection to WSUS server: sccmsrv.domain.group, port: 8530, useSSL: False SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:47:38 14340 (0x3804)
    Successfully connected to server: sccmsrv.domain.group, port: 8530, useSSL: False SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 13:47:38 14340 (0x3804)
    System.Net.WebException: The operation has timed out~~   at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)~~   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)~~   at Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse(WebRequest webRequest)~~   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)~~   at Microsoft.UpdateServices.Internal.ApiRemoting.ExecuteSPGetConfiguration()~~   at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPGetConfiguration()~~   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServerConfiguration.Load()~~   at Microsoft.UpdateServices.Internal.ClassFactory.CreateWellKnownType(Type type, Object[] args)~~   at Microsoft.UpdateServices.Internal.ClassFactory.CreateInstance(Type type, Object[] args)~~   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.set_UserSelectedCulture(String value)~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.GetCategory(IUpdateCategory cat, XmlWriter xml, IList langs, Hashtable processed)~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.GetAvailableUpdateCategories(String sSupportedLanguages) SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:17:53 14340 (0x3804)
    Failed to refresh categories from WSUS server SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:17:53 14340 (0x3804)
    STATMSG: ID=6602 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_CONFIGURATION_MANAGER" SYS=sccmsrv.domain.group SITE=S01 PID=12808 TID=14340 GMTDATE=Wed Feb 28 13:17:53.257 2018 ISTR0="sccmsrv.domain.group" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:17:53 14340 (0x3804)
    Attempting connection to WSUS server: sccmsrv.domain.group, port: 8530, useSSL: False SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:17:58 14340 (0x3804)
    System.Net.WebException: The operation has timed out~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:20:58 14340 (0x3804)
    Failed to set Subscriptions on the WSUS Server. Error:(-2146233079)Unknown error 0x80131509 SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:20:58 14340 (0x3804)
    STATMSG: ID=6603 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_CONFIGURATION_MANAGER" SYS=sccmsrv.domain.group SITE=S01 PID=12808 TID=14340 GMTDATE=Wed Feb 28 13:20:58.360 2018 ISTR0="sccmsrv.domain.group" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:20:58 14340 (0x3804)
    Waiting for changes for 24 minutes SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:20:58 14340 (0x3804)
    Trigger event array index 0 ended. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:20:58 14340 (0x3804)
    SCF change notification triggered. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:21:03 14340 (0x3804)
    Populating config from SCF SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:21:03 14340 (0x3804)
    Waiting for changes for 24 minutes SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:21:03 14340 (0x3804)
    Trigger event array index 0 ended. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:21:03 14340 (0x3804)
    SCF change notification triggered. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:21:08 14340 (0x3804)
    Populating config from SCF SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:21:08 14340 (0x3804)
    Waiting for changes for 24 minutes SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:21:08 14340 (0x3804)
    Trigger event array index 0 ended. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:22:36 14340 (0x3804)
    SCF change notification triggered. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:22:41 14340 (0x3804)
    Populating config from SCF SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:22:41 14340 (0x3804)
    Waiting for changes for 22 minutes SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:22:41 14340 (0x3804)
    Wait timed out after 22 minutes while waiting for at least one trigger event. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:45:03 14340 (0x3804)
    Timed Out... SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:45:13 14340 (0x3804)
    Checking for supported version of WSUS (min WSUS 3.0 SP2 + KB2720211 + KB2734608) SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:45:13 14340 (0x3804)
    Checking runtime v4.0.30319... SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:45:13 14340 (0x3804)
    Found supported assembly Microsoft.UpdateServices.Administration version 4.0.0.0, file version 6.2.9200.16384 SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:45:13 14340 (0x3804)
    Found supported assembly Microsoft.UpdateServices.BaseApi version 4.0.0.0, file version 6.2.9200.22167 SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:45:13 14340 (0x3804)
    Supported WSUS version found SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:45:13 14340 (0x3804)
    Attempting connection to WSUS server: sccmsrv.domain.group, port: 8530, useSSL: False SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:45:13 14340 (0x3804)
    System.Net.WebException: The operation has timed out~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:48:13 14340 (0x3804)
    Remote configuration failed on WSUS Server. SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:48:13 14340 (0x3804)
    STATMSG: ID=6600 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_CONFIGURATION_MANAGER" SYS=sccmsrv.domain.group SITE=S01 PID=12808 TID=14340 GMTDATE=Wed Feb 28 13:48:13.792 2018 ISTR0="sccmsrv.domain.group" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:48:13 14340 (0x3804)
    Setting new configuration state to 3 (WSUS_CONFIG_FAILED) SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:48:13 14340 (0x3804)
    Waiting for changes for 57 minutes SMS_WSUS_CONFIGURATION_MANAGER 28/02/2018 14:48:13 14340 (0x3804)
    ===============================

    ======wsyncmgr.log==================
    NO ERROR.
    Sync succeeded. Setting sync alert to canceled state on site S01 SMS_WSUS_SYNC_MANAGER 28/02/2018 03:23:16 22948 (0x59A4)
    ================================

    =======WSUSCtrl.log===================
    Timed Out... SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:35:05 26924 (0x692C)
    Checking for supported version of WSUS (min WSUS 3.0 SP2 + KB2720211 + KB2734608) SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:35:05 26924 (0x692C)
    Checking runtime v4.0.30319... SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:35:05 26924 (0x692C)
    Found supported assembly Microsoft.UpdateServices.Administration version 4.0.0.0, file version 6.2.9200.16384 SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:35:05 26924 (0x692C)
    Found supported assembly Microsoft.UpdateServices.BaseApi version 4.0.0.0, file version 6.2.9200.22167 SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:35:05 26924 (0x692C)
    Supported WSUS version found SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:35:05 26924 (0x692C)
    Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:35:05 26924 (0x692C)
    System.Net.WebException: The operation has timed out~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:38:05 26924 (0x692C)
    Failed to set WSUS Local Configuration. Will retry configuration in 1 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:38:05 26924 (0x692C)
    Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:38:05 26924 (0x692C)
    System.Net.WebException: The operation has timed out~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:41:05 26924 (0x692C)
    Failures reported during periodic health check by the WSUS Server sccmsrv.domain.group. Will retry check in 1 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:41:05 26924 (0x692C)
    Waiting for changes for 1 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:41:05 26924 (0x692C)
    Timed Out... SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:42:06 26924 (0x692C)
    Checking for supported version of WSUS (min WSUS 3.0 SP2 + KB2720211 + KB2734608) SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:42:06 26924 (0x692C)
    Checking runtime v4.0.30319... SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:42:06 26924 (0x692C)
    Found supported assembly Microsoft.UpdateServices.Administration version 4.0.0.0, file version 6.2.9200.16384 SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:42:06 26924 (0x692C)
    Found supported assembly Microsoft.UpdateServices.BaseApi version 4.0.0.0, file version 6.2.9200.22167 SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:42:06 26924 (0x692C)
    Supported WSUS version found SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:42:06 26924 (0x692C)
    Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:42:06 26924 (0x692C)
    Successfully connected to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:44:53 26924 (0x692C)
    No changes - local WSUS Server Proxy settings are correctly configured as Proxy Name proxy.domain.group and Proxy Port 8080 SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:44:56 26924 (0x692C)
    Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:44:56 26924 (0x692C)
    Successfully connected to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:44:57 26924 (0x692C)
    There are no unhealthy WSUS Server components on WSUS Server sccmsrv.domain.group SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:44:57 26924 (0x692C)
    Successfully checked database connection on WSUS server sccmsrv.domain.group SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:44:57 26924 (0x692C)
    Waiting for changes for 57 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 13:44:57 26924 (0x692C)
    Timed Out... SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:41:57 26924 (0x692C)
    Checking for supported version of WSUS (min WSUS 3.0 SP2 + KB2720211 + KB2734608) SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:41:57 26924 (0x692C)
    Checking runtime v4.0.30319... SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:41:57 26924 (0x692C)
    Found supported assembly Microsoft.UpdateServices.Administration version 4.0.0.0, file version 6.2.9200.16384 SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:41:57 26924 (0x692C)
    Found supported assembly Microsoft.UpdateServices.BaseApi version 4.0.0.0, file version 6.2.9200.22167 SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:41:57 26924 (0x692C)
    Supported WSUS version found SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:41:57 26924 (0x692C)
    Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:41:57 26924 (0x692C)
    System.Net.WebException: The operation has timed out~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:44:57 26924 (0x692C)
    STATMSG: ID=7000 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_CONTROL_MANAGER" SYS=sccmsrv.domain.group SITE=S01 PID=12808 TID=26924 GMTDATE=Wed Feb 28 13:44:57.983 2018 ISTR0="sccmsrv.domain.group" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:44:57 26924 (0x692C)
    Failed to set WSUS Local Configuration. Will retry configuration in 1 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:44:57 26924 (0x692C)
    Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:44:57 26924 (0x692C)
    System.Net.WebException: The operation has timed out~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:47:58 26924 (0x692C)
    STATMSG: ID=7003 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_CONTROL_MANAGER" SYS=sccmsrv.domain.group SITE=S01 PID=12808 TID=26924 GMTDATE=Wed Feb 28 13:47:58.024 2018 ISTR0="sccmsrv.domain.group" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:47:58 26924 (0x692C)
    Failures reported during periodic health check by the WSUS Server sccmsrv.domain.group. Will retry check in 1 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:47:58 26924 (0x692C)
    Waiting for changes for 1 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:47:58 26924 (0x692C)
    Timed Out... SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:48:58 26924 (0x692C)
    Checking for supported version of WSUS (min WSUS 3.0 SP2 + KB2720211 + KB2734608) SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:48:58 26924 (0x692C)
    Checking runtime v4.0.30319... SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:48:58 26924 (0x692C)
    Found supported assembly Microsoft.UpdateServices.Administration version 4.0.0.0, file version 6.2.9200.16384 SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:48:58 26924 (0x692C)
    Found supported assembly Microsoft.UpdateServices.BaseApi version 4.0.0.0, file version 6.2.9200.22167 SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:48:58 26924 (0x692C)
    Supported WSUS version found SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:48:58 26924 (0x692C)
    Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:48:58 26924 (0x692C)
    System.Net.WebException: The operation has timed out~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:51:58 26924 (0x692C)
    Failed to set WSUS Local Configuration. Will retry configuration in 1 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:51:58 26924 (0x692C)
    Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:51:58 26924 (0x692C)
    System.Net.WebException: The operation has timed out~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:54:58 26924 (0x692C)
    Failures reported during periodic health check by the WSUS Server sccmsrv.domain.group. Will retry check in 1 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:54:58 26924 (0x692C)
    Waiting for changes for 1 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:54:58 26924 (0x692C)
    Timed Out... SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:55:58 26924 (0x692C)
    Checking for supported version of WSUS (min WSUS 3.0 SP2 + KB2720211 + KB2734608) SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:55:58 26924 (0x692C)
    Checking runtime v4.0.30319... SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:55:58 26924 (0x692C)
    Found supported assembly Microsoft.UpdateServices.Administration version 4.0.0.0, file version 6.2.9200.16384 SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:55:58 26924 (0x692C)
    Found supported assembly Microsoft.UpdateServices.BaseApi version 4.0.0.0, file version 6.2.9200.22167 SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:55:58 26924 (0x692C)
    Supported WSUS version found SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:55:58 26924 (0x692C)
    Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:55:58 26924 (0x692C)
    System.Net.WebException: The operation has timed out~~   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)~~   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()~~   at Microsoft.SystemsManagementServer.WSUS.WSUSServer.ConnectToWSUSServer(String ServerName, Boolean UseSSL, Int32 PortNumber) SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:58:58 26924 (0x692C)
    Failed to set WSUS Local Configuration. Will retry configuration in 1 minutes SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:58:58 26924 (0x692C)
    Attempting connection to local WSUS server SMS_WSUS_CONTROL_MANAGER 28/02/2018 14:58:58 26924 (0x692C)
    ===============================

    -Client computers can not contact the Server SUPWSUS.

    ======UpdatesHandler.log=============

    Updates scan completion received, result = 0x80072ee2.
    =================================

    ======WUAHandler.log===========
    OnSearchComplete - Failed to end search job. Error = 0x80072ee2. WUAHandler 28/02/2018 14:45:05 5940 (0x1734)
    Scan failed with error = 0x80072ee2. WUAHandler 28/02/2018 14:45:05 5940 (0x1734)
    Its a WSUS Update Source type ({29A7580D-F2BE-47FC-98CD-8AF668B17B68}), adding it. WUAHandler 28/02/2018 14:45:05 5296 (0x14B0)
    OS Version is 6.1.7601 WUAHandler 28/02/2018 14:45:05 3956 (0x0F74)
    Existing WUA Managed server was already set (http://sccmsrv.domain.group:8530), skipping Group Policy registration. WUAHandler 28/02/2018 14:45:05 5296 (0x14B0)
    Added Update Source ({29A7580D-F2BE-47FC-98CD-8AF668B17B68}) of content type: 2 WUAHandler 28/02/2018 14:45:05 5296 (0x14B0)
    Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 28/02/2018 14:45:05 5296 (0x14B0)
    Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 28/02/2018 14:45:05 5296 (0x14B0)
    Async searching of updates using WUAgent started. WUAHandler 28/02/2018 14:45:05 5296 (0x14B0)
    Async searching completed. WUAHandler 28/02/2018 14:46:08 5304 (0x14B8)
    ===============================

    ====windowsupdate.log===============
    2018-02-28 14:55:59:084 2636 142c COMAPI WARNING: Operation failed due to earlier error, hr=80072EE2
    2018-02-28 14:55:59:084 2636 142c COMAPI FATAL: Unable to complete asynchronous search. (hr=80072EE2)
    2018-02-28 14:55:59:209 2636 1734 COMAPI -------------
    2018-02-28 14:55:59:209 2636 1734 COMAPI -- START --  COMAPI: Search [ClientId = CcmExec]
    2018-02-28 14:55:59:209 2636 1734 COMAPI ---------
    2018-02-28 14:55:59:209  976 8f0 Agent *************
    2018-02-28 14:55:59:209  976 8f0 Agent ** START **  Agent: Finding updates [CallerId = CcmExec]
    2018-02-28 14:55:59:209  976 8f0 Agent *********
    2018-02-28 14:55:59:209  976 8f0 Agent   * Include potentially superseded updates
    2018-02-28 14:55:59:209  976 8f0 Agent   * Online = Yes; Ignore download priority = Yes
    2018-02-28 14:55:59:209  976 8f0 Agent   * Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
    2018-02-28 14:55:59:209  976 8f0 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2018-02-28 14:55:59:209  976 8f0 Agent   * Search Scope = {Machine}
    2018-02-28 14:55:59:209 2636 1734 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]
    2018-02-28 14:55:59:599  976 8f0 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2018-02-28 14:55:59:599  976 8f0 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://sccmsrv.domain.group:8530/ClientWebService/client.asmx
    2018-02-28 14:55:59:599  976 8f0 PT WARNING: Cached cookie has expired or new PID is available
    2018-02-28 14:55:59:599  976 8f0 PT Initializing simple targeting cookie, clientId = 27c0e542-b8ad-42b1-95d7-16003c33c881, target group = , DNS name = client1.domain.group
    2018-02-28 14:55:59:599  976 8f0 PT   Server URL = http://sccmsrv.domain.group:8530/SimpleAuthWebService/SimpleAuth.asmx
    2018-02-28 14:57:00:061  976 8f0 Misc WARNING: Send failed with hr = 80072ee2.
    2018-02-28 14:57:00:061  976 8f0 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2018-02-28 14:57:00:061  976 8f0 Misc FATAL: SOAP/WinHttp - SendRequest: SendRequestUsingProxy failed. error 0x80072ee2
    2018-02-28 14:57:00:061  976 8f0 PT   + Last proxy send request failed with hr = 0x80072EE2, HTTP status code = 0
    2018-02-28 14:57:00:061  976 8f0 PT   + Caller provided credentials = No
    2018-02-28 14:57:00:061  976 8f0 PT   + Impersonate flags = 0
    2018-02-28 14:57:00:061  976 8f0 PT   + Possible authorization schemes used =
    2018-02-28 14:57:00:061  976 8f0 PT WARNING: GetAuthorizationCookie failure, error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
    2018-02-28 14:57:00:061  976 8f0 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80072ee2
    2018-02-28 14:57:00:061  976 8f0 PT WARNING: PopulateAuthCookies failed: 0x80072ee2
    2018-02-28 14:57:00:061  976 8f0 PT WARNING: RefreshCookie failed: 0x80072ee2
    2018-02-28 14:57:00:061  976 8f0 PT WARNING: RefreshPTState failed: 0x80072ee2
    2018-02-28 14:57:00:061  976 8f0 PT WARNING: Sync of Updates: 0x80072ee2
    2018-02-28 14:57:00:061  976 8f0 PT WARNING: SyncServerUpdatesInternal failed: 0x80072ee2
    2018-02-28 14:57:00:061  976 8f0 Agent   * WARNING: Failed to synchronize, error = 0x80072EE2
    2018-02-28 14:57:00:061  976 8f0 Agent   * WARNING: Exit code = 0x80072EE2
    2018-02-28 14:57:00:061  976 8f0 Agent *********
    2018-02-28 14:57:00:061  976 8f0 Agent **  END  **  Agent: Finding updates [CallerId = CcmExec]
    2018-02-28 14:57:00:061  976 8f0 Agent *************
    ===============================

    Can someone give us some suggestions?
    Thank you all for the support.

    • Edited by Vid3al Monday, March 12, 2018 10:09 AM
    Monday, March 12, 2018 10:08 AM

All replies

  • Have you:
    - Declined all superseded updates directly in WSUS?
    - Adjusted the private memory limit on the WSUS IIS App Pool?
    - Adjusted the queue length on the WSUS IIS App Pool?
    - Reindexed the DB and rebuilt its statistics?
    - Applied the latest CU to the OS hosting the WSUS instance?

    References:
    - https://blogs.technet.microsoft.com/configurationmgr/2016/01/26/the-complete-guide-to-microsoft-wsus-and-configuration-manager-sup-maintenance/
    - http://blog.ctglobalservices.com/configuration-manager-sccm/kea/house-of-cardsthe-configmgr-software-update-point-and-WSUS/
    - https://blogs.msdn.microsoft.com/the_secure_infrastructure_guy/2015/09/02/windows-server-2012-r2-wsus-issue-clients-cause-the-wsus-app-pool-to-become-unresponsive-with-http-503/
    - https://blogs.technet.microsoft.com/configurationmgr/2017/08/18/high-cpuhigh-memory-in-wsus-following-update-tuesdays/


    Jason | https://home.configmgrftw.com | @jasonsandys

    Monday, March 12, 2018 6:15 PM
  • Hi,

    Please allow me to add a link as a reference, I hope it helps:

    https://social.technet.microsoft.com/Forums/en-US/8deebec0-4fdd-4bcd-a8a2-e13632dc77ef/sccm-client-errors-0x80072ee2?forum=configmanagersecurity


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Tuesday, March 13, 2018 6:46 AM
  • To date it seems to have been solved by modifying only the value of  "Private Memory Limit"

    https://www.saotn.org/wsuspool-keeps-crashing-stops/

    Thank you all for the support.

    Monday, March 19, 2018 12:39 PM
  • Also try looking in C:\Windows\Temp

    We had an issue with SCCM on both of our ADFS servers for more than a week. Several techs looked at the problem without finding a cause or solution (other than stopping SCCM temporarily)

    It turned out to be SMS Agent Host (SCCM client) which tried to create a new .tmp file, but the C:\Windows\Temp folder was already pretty filled with them. 65.000+.

    This caused the program to iterate through each filename until the end (every single time) to create a new file and it caused the extra processor usage as that also impacted the programs functions and used extra processor.
    Luckily there was no apparent user impact on the ADFS services, until it stayed at 100% after about 2-3 days at around 80%. (each time the SCCM was shut down and restarted, the process started over)

    Microsoft could fix this problem by changing the name of the .tmp slightly from a VERY generic tmp00000.tmp.

    Introduce program name, date and time into the filename, which would make the name unique and not susceptible to this type of problem?
    Also perhaps... not store a log file under temp, but under the program folder?

    Friday, September 13, 2019 6:32 AM