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Not enough space when a user attempts to download monthly updates RRS feed

  • Question

  • I am having an issue with an account rights and disk storage.  When ever he attempts to download monthly updates he gets an error stating There is not enough space on disk.  However all the SCCM rights are assigned by AD groups, others in those groups do not have any issue when they download updates.  There also does not seem to be an issue with how many updates are in the software update group.  We have seen it fail with on the first update, and others on the 20th, and there is plenty storage available, and server is not configured for quotas.  I'm not sure where else to look to resolve this error.

    We are running SCCM 1902 on Server 2012 R2.

    • Edited by Evers_mark Monday, October 14, 2019 1:15 PM OS and SCCM version
    Monday, October 14, 2019 1:13 PM

All replies

  • Where are you trying download the updates from are you doing this from SCCM through All Software Updates or through an ADR?

    Also the disks in question is the disk that the WSUSContent folder have sufficient space, or is it the share which you are distributing software from that its complaining about?

    Check the WSyncMgr.log as well just in case


    Website: www.walshamsolutions.com Technical Blog: https://www.walshamsolutions.com/technical-blog Personal Blog: https://www.walshamsolutions.com/personal-blog Twitter: Dwalshampro

    Monday, October 14, 2019 1:33 PM
  • Are you getting any error on wuahandler.log?
    How large is the package?
    How's the max cache size configured?
    Try to clear the cache size and try again

    https://social.technet.microsoft.com/wiki/contents/articles/30783.procedure-to-clearing-the-configmgr-sccm-client-local-cache-ccm-cache-resolving-disk-space-isssue.aspx

    Monday, October 14, 2019 1:43 PM
  • What message *exactly* is the user getting and where *exactly* are they getting it? Paraphrasing errors messages is not helpful and almost always misleading when troubleshooting.

    "Storage" in error messages, like "Not enough storage" means the system doesn't have enough memory, not disk space.


    Jason | https://home.configmgrftw.com | @jasonsandys


    Monday, October 14, 2019 2:22 PM
  • Hi Evers,

     

    Thanks for posting in our forum.

     

    Before troubleshooting, please help me to collect the following information to double confirm our issue:

     

    1. Where did you download the monthly update? Is it in the following location in console? If yes, we can go to the “C:\Program Files\SMS_CCM\Logs” or “%windir%\CCM\Logs” to find out the PatchDownloader.log to see if there’s any error existing.

     


     

    2. For the affected AD account and other accounts in the AD group, could you check in AD to see if the affected account has some issue when comparing with others?

    3. Could you get a screen shot of our issue to better understand our issue?

     

    Please collect the above information and if there’s any update, please let us know.

     

    Thanks and have a nice day!

     

    Best regards.

    Crystal


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, October 15, 2019 2:47 AM
  • Hi Evers,

    How's everything going? Could you help to confirm the information for us. Or it there's any update, feel free to let su know.

    Thanks and have a nice day.

    Best regards.

    Crystal


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, October 18, 2019 6:14 AM