none
Windows 7 update not working

    Question

  • WINDOWS 7 UPDATE IS NOT ABLE TO CONNECT FOR UPDATES AND GETTING CODE 8024402c . Have tried everything I could find on the net, firewall, anti-virus. Still not working.
    Sunday, January 02, 2011 2:28 AM

Answers

  • Refer to this Microsoft article for resolution.

    If this does not help, download and install the System Update Readiness Tool for Windows 7 and check if all is okay or not.

    Download and run the tool, it will say that it's "installing"...it's actually running the readiness scan at this time so you should let the installation run to completion. The KB article says it will appear to hang at 60% completion and I've observed this as well. Just be patient and let it finish. After the "installation" is completed, check that all is okay.

    If this does not solve your problem, please reset windows update components.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

     

    Sunday, January 02, 2011 2:36 AM

All replies

  • Refer to this Microsoft article for resolution.

    If this does not help, download and install the System Update Readiness Tool for Windows 7 and check if all is okay or not.

    Download and run the tool, it will say that it's "installing"...it's actually running the readiness scan at this time so you should let the installation run to completion. The KB article says it will appear to hang at 60% completion and I've observed this as well. Just be patient and let it finish. After the "installation" is completed, check that all is okay.

    If this does not solve your problem, please reset windows update components.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

     

    Sunday, January 02, 2011 2:36 AM
  • Hi,

    Win7 x64 sp1 - the machine had been off for awhile and auto

    updates were not working.

    Running "Windows Update" failed with red shield and "Cannot contact service"

    The clock was correct.

    The service was running - restarted it, changed it to manual, etc, all to no avail.

    Ran the Update Readiness tool, let a boot "repair" run overnight and a couple of "registry cleaners" (all bogus IMHO)

    In  update settings:  turned off update altogether and again ran "Windows Update"

    Update worked!

    best,

    PCG-Cornell

    Tuesday, June 05, 2012 3:33 PM
  • Hi,

    Win7 x64 sp1 - the machine had been off for awhile and auto

    updates were not working.

    Running "Windows Update" failed with red shield and "Cannot contact service"

    The clock was correct.

    The service was running - restarted it, changed it to manual, etc, all to no avail.

    Ran the Update Readiness tool, let a boot "repair" run overnight and a couple of "registry cleaners" (all bogus IMHO)

    In  update settings:  turned off update altogether and again ran "Windows Update"

    Update worked!

    best,

    PCG-Cornell


    I had same problem.  My Win 7 64 was off for several weeks.  Turned of the Windows update in update settings and manually ran update.  Response was that I needed to update my Updater.  Downloaded updater and in process of getting my updates.  Thanks PCG-Cornell
    Sunday, September 30, 2012 2:48 PM