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HP Laserjet P1006 just stopped being recognized.

    Question

  • So my HP Laserjet P1006 printer was working fine before and then suddenly windows 7(Ultimate x64) no longer recognizes the device. I uninstalled the drivers and reinstalled it but that still did not help. Was wondering if anyone has gone through this and if they could help me to get it working again.

     

    Thanks

     

    Thursday, July 29, 2010 12:43 AM

Answers

  • Hi,

     

    1. Check the hardware connection between the printer and computer, ensure the printer is well connected.

     

    2. Please locate the following link to choose the printer type and download the latest Windows 7 64-bit driver.

     

    HP LaserJet P1006 Printer

     

    Please note: we provide the third party link to download driver for technical use only. There may be some changes without notice, Microsoft doesn’t guarantee any accuracy on contacting information.

     

    Then take the following steps to completely remove the previous printer and install a newer version:

     

    Step 1

    ======

    Start Windows Explorer, and then rename all files and folders in the following two folders:

     

    c:\windows\system32\spool\printers

    c:\windows\system32\spool\drivers\w32x86

     

    To rename a file, we can right click the file and select Rename.

     

    Step 2

    ======

    1. Click Start, type REGEDIT in the Start Search Bar, and then press ENTER.

    2. Navigate to and then click the following registry key:

     

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86

     

    View the list of subkeys. There should be only the following subkeys:

     

    Drivers

    Print Processors

     

    If there are any keys other than those listed above, follow these steps:

     

    a. On the File menu, click Export.

    b. In the File Name box, type a descriptive name for this key -- for example, type WindowsNTx86regkey -- and then click Save to save it to your local Desktop.

     

    We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86 registry key to restore the key if you experience any problems after you complete this procedure.

     

    c. Delete all keys other than Drivers and Print Processors.

     

    Step 3

    ======

    Navigate to and click the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key. View the list of subkeys. There should be only the following subkeys:

     

    BJ Language Monitor

    Local Port

    Microsoft Document Imaging Writer Monitor

    Microsoft Shared Fax Monitor

    Standard TCP/IP Port

    USB Monitor

    WSD Port

     

    If there are any keys other than those listed in above, follow these steps to delete them:

     

    a. On the File menu, click Export.

    b. In the File Name box, type a descriptive name for this key -- for example, type Monitorsregkey -- and then click Save to save it to your local Desktop.

     

    We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience any problems after you complete this procedure.

     

    c. Delete all keys other than the 5 listed above.

     

    Step 4. Disconnect the printer cable from the computer, and then restart the computer.

     

    Step 5. Reconnect the printer cable to the computer, install the printer according to the manufacturer's installation instructions, and then check if the issue persists.

     

    Best Regards

    Dale Qiao

     


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    Friday, July 30, 2010 9:02 AM
    Moderator