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AD: Auto Archive Outlook 2010 GPO RRS feed

  • Question

  • Hello,

    I am currently testing Auto Archiving in Outlook 2010 via GPO but am having a little trouble with it. I copied the ADMX files to the DC and the workstation I am testing it from. I was able to get the policy applied and everything seems to be working. However, here is where I am confused. I have it set to auto archive anything older than a month (to test) and the only thing I see archived are Sent emails. Does anyone know why it did not archive the Inbox and anything that was older than  a month in it?

    On this test machine:

    Windows 7 64bit

    Office 2010

    Server:

    Exchange 2010

    AD 2008 R2

    Wednesday, August 15, 2012 6:40 PM

Answers

All replies

  • Hi,

    How you configured Outlook Auto Archive in Group Policy? Do you use Outlook 2010 Administrative Templates to configure the GPO?

    Please export and post the Group Policy settings for further troubleshooting.

    You may refer to this article to redeploy auto archive group policy in test environment and check whether it works:

    Configure retention settings and AutoArchive in Outlook 2007
    http://technet.microsoft.com/en-us/library/cc179124(v=office.12).aspx#section2

    For more information please refer to following MS articles:

    Office 2010 Administrative Template files (ADM, ADMX/ADML) and Office Customization Tool download
    http://www.microsoft.com/en-us/download/details.aspx?id=18968
    AutoArchive settings explained
    http://office.microsoft.com/en-us/outlook-help/autoarchive-settings-explained-HA010362337.aspx
    Plan for compliance and archiving in Outlook 2010
    http://technet.microsoft.com/en-us/library/ff800883


    Lawrence

    TechNet Community Support

    Thursday, August 16, 2012 5:35 AM
    Moderator
  • Hi Lawrence,

    Thanks for your response. I am using the admin templates to configure the GPO. I have inserted an image of the policy.

    Thank you again.

    ** again, this is running in a test environment against one test user **

    Thursday, August 16, 2012 1:51 PM
  • Hi,

    Please use Group Policy Management Console to generate a Group Policy result to check policy apply status.

    After you applied Outlook 2010 Auto Archive policy, its data are stored at:

    HKEY_CURRENT_USER\Software\Policies\Microsoft\office\14.0\outlook\preferences

    Check such registry hive in your client; make sure your user applied the policy successfully.

    > I have it set to auto archive anything older than a month (to test) and the only thing I see archived are
    > Sent emails.

    For such questions, we recommend you create a new thread and post it in Outlook forum, which is the best place for Outlook related issues:

    Outlook IT Pro Discussions
    http://social.technet.microsoft.com/Forums/en-US/outlook/threads

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. 

    Thank you for your understanding.

    For more information please refer to following MS articles:

    Bug: Auto-archive does not work in Outlook 2010
    http://social.technet.microsoft.com/Forums/en-US/outlook/thread/b7f9a086-582b-472d-980f-90e9176d1cd3
    Outlook 2010 AutoArchive not working
    http://social.technet.microsoft.com/Forums/en-US/outlook/thread/0120b14b-ee80-4ad4-a757-1ffd9b4422d9


    Lawrence

    TechNet Community Support


    Friday, August 17, 2012 7:41 AM
    Moderator
  • Hi, 

    Not sure if I should be bumping an old topic but was a solution ever found for this as I am experiencing the same problem/same scenario and found the issue to be caused by the Inbox folder's default auto-archive setting being 'do not auto-archive items in this folder' 

    This is not the case for the 'Sent' items folder and its getting archived ok. For some reason the GPO is not applying to the Inbox folder and items in this folder are therefore not being archived.....

    Windows 7 64bit

    Office 2010

    Server: Exchange 2010

    AD 2008 R2

    GPO applied using Office 2010 ADM templates....

    Tuesday, July 23, 2013 1:51 PM
  • Hi,

    I too would like to manage archiving through GPO.

    I went to User configuration-Policies-administrative Templates and i don't see any Microsoft outlook.

    what do i need to do in order to have this option under this path?

    thanks.

    Thursday, February 20, 2014 1:54 PM
  • Eli.

    In order to manage Office through GPO, you MUST install Office Administrative Templates. I mean, you won't see such tree within GPO Manangement Console unless you manually add it/them. Why? Because you can only see policies for which your server's OPERATING SYSTEM is being used for. Some of those policies are OS related, and some are for the server roles you've installed (which means such policies are added at a later time and not right after you install OS on the server).

    So... here you have the link for downloading Office 2010 ADMX files ("Administrative Templates" is how they're called). If you have another Office version you can browse by yourself.

    http://www.microsoft.com/en-us/download/details.aspx?id=18968


    Infrastructure Management Sr. Analyst | MCSA Windows Server 2012

    Thursday, February 27, 2014 4:23 PM