Installing programs on Windows 8


  • Hi, I have a new HP laptop, and it came with Windows 8 installed.

    And I've been trying to install flash player for Firefox, and also the toolbar, but whenever I click on the installation file, it asks me for permission, and then nothing happens. I don't need the toolbar, but I do need flash player, or else Firefox freezes whenever I'm on YouTube or something. Regular applications that aren't for browsers seem to install fine, but not flash player or the toolbar.

    Help with this please?

    Thank you very much.

    Tuesday, November 06, 2012 2:48 PM


  • Hi,

    I notice you are using Firefox. Please check if you have any problem when using Internet Explorer 10.

    Meanwhile, you can refer to this article.

    Since you are using third party browser, please contact the manufacturer.

    Niki Han

    TechNet Community Support

    Thursday, November 08, 2012 7:24 AM