Help with SuperCAB error


  • Cannot create BCClient.ClientHelper.  SuperCAB not installed correctly.  Error description = Automation server can't create object.
    Sunday, August 30, 2015 12:23 PM


  • Hi Viking,

    Thank you for your question. 

    By this issue, we could refer to the following scene to check if the issue:

    Scene 1:

    Because you post this case on Windows 8.1 forum and if your IE version is IE9 or later, please hit the Compatibility Mode icon up by the address bar

    Scene 2:

    If it is IE 8 or the former version, please disable via Internet Options.  Click on the "Advanced" tab. Uncheck the box next to "Enable memory protection to help mitigate online attacks." This option is located under the "Security" section.  

    In addition, we could refer to the following link: 

    If there are any questions regarding this issue, please be free to let me know.

    Best Regard,


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    Jim Xu
    TechNet Community Support

    Tuesday, September 1, 2015 6:01 AM