none
Problems Installing Photoshop CS5 on Windows 7

    Question

  • Hi. I am attempting to install Phototshop CS5 on my Windows 7 Home-Premium 32-bit opperating system. As I have encountered issues with compatability when installing other programs I thought perhaps someone here could help me solve the problem. It won't install properly and comes back with this very long error log. Here is the summary:

     -------------------------------------- Summary --------------------------------------
     - 0 fatal error(s), 46 error(s), 45 warning(s)

    WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core  {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
     Family: Photoshop
     ProductName: Adobe Photoshop CS5.1 Core_x64
     This parent relationship is not satisfied, because this payload is not present in this session.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    ----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
    ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007054F.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007054F.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ----------- Payload: {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 -----------
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ----------- Payload: {9158FF30-78D7-40EF-B83E-451AC5334640} Adobe Photoshop CS5.1 Driver 12.1.0.0 -----------
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS5.5: Install failed
    ERROR: DW050:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR: DW050:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Microsoft_VC80_ATL_x86: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
    ERROR: DW050:  - Adobe XMP Panels CS5: Install failed
    ERROR: DW050:  - Photoshop Camera Raw: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS5.5: Install failed
    ERROR: DW050:  - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS5.5: Install failed
    ERROR: DW050:  - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Mini Bridge CS5.1: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK: Install failed
    ERROR: DW050:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR: DW050:  - Adobe Linguistics CS5: Install failed
    ERROR: DW050:  - PDF Settings CS5: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS5: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS5.5: Install failed
    ERROR: DW050:  - AdobeColorEU CS5.5: Install failed
    ERROR: DW050:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR: DW050:  - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_GB: Install failed
    ERROR: DW050:  - AdobeColorJA CS5.5: Install failed
    ERROR: DW050:  - AdobeOutputModule: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR: DW050:  - Microsoft_VC90_MFCLOC_x86: Install failed
    ERROR: DW050:  - AdobePDFL CS5: Install failed
    ERROR: DW050:  - AdobeCMaps CS5: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS5.5: Install failed
    ERROR: DW050:  - Adobe ReviewPanel CS5.5: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed
    ERROR: DW050:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR: DW050:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed
    ERROR: DW050:  - AdobeColorNA CS5.5: Install failed
    ERROR: DW050:  - AdobeJRE: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS5.5: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS5.5: Install failed
    ERROR: DW050:  - Adobe Bridge CS5.1: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 Support: Install failed
    ERROR: DW050:  - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed

    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    -------------------------------------------------------------------------------------
    Exit Code: 6 - Silent workflow completed with errors.
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    • Edited by Lemurlover Tuesday, October 04, 2011 9:01 AM
    Tuesday, October 04, 2011 8:59 AM

Answers

All replies

  • See http://kb2.adobe.com/cps/832/cpsid_83210.html.

    Your problem is that the installer tries and fails to install the 64-bit version, which is only possible on a 64-bit system.

    Tuesday, October 04, 2011 11:59 AM
  • I looked at it. From what I see it says if you have a 32bit system it installs that version, so is it not doing that? If so the directions to select what version you install don't help me as I see no 64-bit heading as it describes under options?
    Tuesday, October 04, 2011 12:22 PM
  • Have you followed the instructions given in http://kb2.adobe.com/cps/832/cpsid_83210.html to achieve a successful installation?

    With a 32-bit system it should only install the 32-bit version. Your problem is that it is also trying to install the 64-bit version, as the first lines of your installation error log show. This should only be attempted on a 64-bit system.

    Do you have a 32-bit installation of PSCS5? If so, just ignore the error report and use it.

    Tuesday, October 04, 2011 12:42 PM
  • Yes I followed the instructions, they are pretty darn simple to follow, but as I said there are no options to select the version you install. I can't use the program until I install it either. My issue is installing not using the software.
    Tuesday, October 04, 2011 10:18 PM
  • See http://www.adobe.com/support/loganalyzer/.

    This is a problem for Adobe to resolve if the support analyser does not help.

    Tuesday, October 04, 2011 11:12 PM
  • For this kind of topic, I suggest you contact Adobe support for more assistances.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Tuesday, October 11, 2011 3:41 AM
    Moderator
  • I use CS5 too but  have installed the 32 bit program. I think there is a download fix from Adobe.  Look at their wed site, put the 64 bit CS5 in at the search and I think you will get the download you are looking for.
    Randy Bouschard
    Tuesday, October 11, 2011 8:54 PM