Answered by:
Aventail VPN Connection not working on windows 8

Question
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Answers
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Hi,
I suggest to follow this article to troubleshoot the issue first:
If it does not help, I suggest to temporary disable firewall and antivirus program for test.
Furthermore, I suggest to contact Avential VPN support Forum for further help.
Thank you for your understanding.
Leo Huang
TechNet Community Support
- Marked as answer by Leo HuangModerator Thursday, October 18, 2012 8:22 AM
All replies
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Hi,
I suggest to follow this article to troubleshoot the issue first:
If it does not help, I suggest to temporary disable firewall and antivirus program for test.
Furthermore, I suggest to contact Avential VPN support Forum for further help.
Thank you for your understanding.
Leo Huang
TechNet Community Support
- Marked as answer by Leo HuangModerator Thursday, October 18, 2012 8:22 AM
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I am having the same problem. Able to install the Aventail VPN Client. Here are the details of the app crash. I've already tried "Check Online for solutions" prompts without any answers.
Problem signature:
Problem Event Name: APPCRASH
Application Name: rasautou.exe
Application Version: 6.2.9200.16384
Application Timestamp: 5010a440
Fault Module Name: ngcommon.dll
Fault Module Version: 10.5.6.78
Fault Module Timestamp: 4fec556a
Exception Code: c0000005
Exception Offset: 000000000000f3f8
OS Version: 6.2.9200.2.0.0.256.4
Locale ID: 1033
Additional Information 1: 1cdb
Additional Information 2: 1cdb565e6461c64430f7045bd4a800d9
Additional Information 3: d318
Additional Information 4: d318d100fee5b81fb53947e20d9d3e00
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Please use the following command:
C:\Windows\system32\ngdial.exe "Aventail VPN Connection" username * -server=vpn.vpn.com -login=VPN -status=enable -icon=enable -gui
Usage:
ngdial <connection name> <public> [<private>|* [<auth type>]]
[-phonebook=<phonebook>]
[-server=<server name>|<server IP>]
[-login=<login group>]
[-proxycredential=<username>[,<password>|*]]
[-status[=enable|disable]] [-icon[=enable|disable]] [-gui]
[-nocerterrors]
ngdial <connection name> -disconnect|-d
ngdial <connection name> -prompt
[-phonebook=<phonebook>]
ngdial <connection name> -create
[-phonebook=<phonebook>]
[-server=<server name>|<server IP>]
[-login=<login group>]
[-status[=enable|disable]] [-icon[=enable|disable]]
ngdial -help | -?
Where:
<public> User's public credential (i.e. username)
<private> User's private credential (i.e. password), or "*" to be prompted
<auth type> ADUNPW| LDAPUNPW | RADIUSUNPW | RADIUSCRAM | UNIX
Note: this parameter is required only for logging into a pre-v8.7 appliance
-? Displays this screen
-create Creates a network connection entry
-delete Deletes a network connection entry
-disconnect | -d Disconnects from a network
-gui Enables the graphical user interface
-help Displays this screen
-icon When enabled, display a status icon when connected
-login The user's login group (realm)
-phonebook Specifies the phonebook file.
-prompt Prompts the user to connect
-proxycredential Proxy server username and password
-server VPN server name or IP address
-status When enabled, displays connecting status while connecting
-nocerterrors Suppresses the server certificate errors- Proposed as answer by PBZ4WDK Friday, March 14, 2014 7:00 AM
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today i'am uninstall the Aventail VPN -> Shut Down the Computer -> Start the Computer -> Install the Aventail VPn -> run the command and now i'am connected again.
But this will also work only for once. After i reboot my system i will fail into the same issue like Morphée.
This means i had to procced the procedure every time :-)
- Edited by Nokinger Tuesday, April 1, 2014 6:38 AM
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i'am try it again to find another solution as the uninstall procedure.
and i found the following soultion:
1: rename the existing dial up connection under: C:\ProgramData\Microsoft\Network\Connections\Pbk\rasphone.pbk
2: try to connect ... this will fail (clear we have renamed it)
3: rename the rasphone.pbk back to the orginal name
4: try to connect ... this will success :-)
here is my batch (be carefull the batch hast to run with admin):
ren C:\ProgramData\Microsoft\Network\Connections\Pbk\rasphone.pbk rasphone.pbk.old C:\Windows\system32\ngdial.exe "Aventail VPN Connection" username * -server=vpn.vpn.com -login=VPN-status=enable -icon=enable -gui ren C:\ProgramData\Microsoft\Network\Connections\Pbk\rasphone.pbk.old rasphone.pbk C:\Windows\system32\ngdial.exe "Aventail VPN Connection" username * -server=vpn.vpn.com -login=VPN-status=enable -icon=enable -gui
- Edited by Nokinger Tuesday, April 1, 2014 6:14 PM
- Proposed as answer by Lville Systems Jockey Thursday, April 16, 2015 2:16 PM
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